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MOHSEN BAGHER-NEZHAD-TABASS
Customer Reviews for The UPS Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was told i would only be charged for 20cad for 24 hours You guys charged me two times Also i filled gas for extra 15cad more than what was given to me Still there is not compensation Give correct information or dont Dont cheat customer atleast
Siddharth JainEfficient and pleasant service, everything as it should.
brian wolcovitchThe guy was very welcoming, charming and friendly love person. I definitely recommend his dealer to others . Thank you for good customer service
MIRAJ SAFIEasy enough for an older person not to used to apps. Got help from help centre - good experience
Pierre GelineauExcellent service. Prompt, friendly, problem-free. This will be my go-to location!
Paul DonnellyGreat location for pick up the u-Hals👌
Mohammad GhanbariThe pwople that helped me when i went to pick up the van i rented wete unbelievably helpful great service i would totally recommend the location 3083 Bathurst st. Theres only one thing that i would suggest to UHaul is to lower the rates, i ordered a van that should of being 19.95. I had the can for 3 and a half hours and it cost me 82.00, i only went to Richmond hill and back. Something for the company to consider liwer your RATES. THANKS.
bruno marchescMy experience at 3093 Bathurst Street was great! I was helped by Mike and he made the booking seamless. I will highly recommend to others. Great experience!
Eugene LiuGreat customer service!
Matthew SlutskyNeed Better instruction on the start process. Make sure the trucks odometer matches with online odometer for the truck, made drop off more difficult
Dawson FawcettWow! This UHaul location was super reliable and the staff were amazing. I met both the son and the father who run this location, and they were both very professional. My equipment was clean, with a full tank, and had no issues. I wish I knew to book my previous UHauls through this location! I would highly recommend it.
APOSTOLOS ZEZOSGreat experience. Store staff were both helpful and easy to deal with. A perfectc10!
Neil SmileyNice and good experience this time this location has best service so far. And clean vechile super fast service.
Suraj GurungReally top notch....van was incredibly clean
Adam BowerThe guy looks scam as he charged me without showing me the milleage cz the van shows just tire needs air on dashbord
NESTOR CIZAOvercharged for CDW did not request it but it was added to my bill. Did not have the utility dolly I ordered and wanted to charge me the extra for the appliance dolly that was inadequate for my needs. Terrible
Richard Keith MeadowsThe staff was very friendly and helpful! Excellent service!
RAFAEL PIRESIt was an easy experience.
James CoughlinThe person who ran the U-Haul booking was extremely rude. He acted like I was inconveniencing him for daring to book a rental. The van I rented was not in great condition. The steering wheel and handles was sticky, and felt as though it had not been cleaned.
Farhan Kanjiyaniquick and easy pick up and return
Michael HelmerShould remain me to refill the gas, u haul is totally a scam, $19,9 for rental? And finally charge me $140?
Kin Chi LiuOverall great
Michael Bowler-JonesThe location was inside a UPS store - rep was nice BUT after already checking in online, had to do the whole process again. Never got a rental record so I had to guess my gas and overfilled. Would rent U-Haul again but maybe a location that I can check in how I like.
Graham MauceriI was charged an after hours service fee of $20. I dropped off the key at 12am in the key box. The location clearly states 24 hour return.
NILESH ANANTHANARAYANANService personnel were friendly and knowledgeable. Van was easy to pick up as driveway/parking lot located off side street east of Bathurst. Called customer service after the rental to discuss invoice items and all resolved to our complete satisfaction.
Lynn Lancefield- fuel was almost empty when I got my bill online the branch had added $30 fuel admin and $21 in fuel charges. I put in a few dollars of gas to make sure I wouldn't run out. The fuel needle showed a little more fuel in the tank than what was there when i picked up the van..So why the fuel charges. I was reimbursed for both the fuel charges and insurance charges. - I opted out of collision insurance.. the branch added it on without asking me. Charge was $15 which was reimbursed.
Mark StableforthThe furniture mats I requested were not given with the truck. I was not told about this, and I was charged for them anyways. I had to call Uhaul customer service to get a refund. This is also not the place I requested to have a pick up. It was farther than I intended, which caused me to go over the maximum allowed mileage, which resulted in a fee when I returned the truck.
PEDRAM SALEHFriendly and efficient service.
Catharina RoseI got charged after hours service when I dropped the truck way before my end time. I have pictures for it. Also, I got charged for the coverage when I made sure I skipped through all those steps. CC rep Deena kept on talking about me signing a contract and nothing she can do. When I asked her to send me the contact she didn't. Very sad how Uhaul makes money and train their Customer service reps to end the calls when they ask for help.
Parin ShahYour staff was already Very professional and friendly and provided great service. Nothing needs to be changed. Merci.
Vivek JaitlySmooth transaction. The young guy working for both desks (UPS Store and U-haul desks) sorry i did not get his name, is very accomodating. Will definitely promote this location.
Rhoderick RolaTo much to write.... You can contact me by phone if interesting.
Vladyslav KoziiBest location I’ve ever been to, nicest people very helpful.
Giorgio TavernitiWhat kind and gentle people provided my uhaul service!!! They were knowledgeable, thorough and easy to work with!!! They accommodated a request with no worries!! Thank you for such a wonderful experience!!!
JOAN DOLGINVery friendly and helpful customer service
DANNY ROTHER