Your online app is terrible, hard to use and just bad !
RAYMOND KLUHSMAN
Customer Reviews for New Beginnings By Design
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The computer system was down, so it took an hour to get the equipment. 3,5 hours later I received a call from a Uhaul representative asking why I hadn't picked up the equipment, even though I already had it. I never received an email with my contract once the system was back up.
Melaina BoydI was not told the time the trailer was due back so I ended up having to pay $20 extra upon dropping off.
Roger PayneOutstanding customer service 👏 5+ stars
william jamersonS.O.
KIM HINESThe lady manager did an excellent job with the order, hookup, and return.
John DentExcellent, thank you
Chad MooreThe. Only suggestion I have is to have mileage to the cities.
Daniel DeherreraVery pleased. The lady at lamar missouri s location was pleasant and informative.
Tammy RutleyThe representative was very helpful and went beyond expectations to help. Great service.
Gay LynnJust a drop off location. Didn't interact with any personnel. The lot was organized and clean. The key drop off was obvious and accessible.
Tim BoekemierLady was so kind and helpful
Frank LindseyLocation is good be nice if they had a few middle or smaller trucks.
Michael KonradyThe process was a little difficult. Maybe send an email with instructions a day prior to pickup so I don't have to call customer service to figure it all out.
Jennifer Barywell first of all the information that was given should have been right in the first place and i was told multi[le things 4 times and it was crazy
Sarah Null