Le client n'a pas laissé de commentaire.Dave D.
Customer Reviews for A&A Unlimited LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lisa M.
I am glad I made sure to check my receipt. They were trying to charge me for quite a few more miles than what I traveled.Andrea W.
The woman I spoke to on the phone walked me through the process and made it very simple. This was even on a day that were typically closed.Scott B.
I never received a call about truck rental and the truck was not available for the time we needed it forSuzanna G.
Amazing friendly serviceKatherina L.
The gas gauge on the truck DID NOT function properly. I filled the truck up 3 times, waiting multiple minutes in between each, and the meter did not move. As I made my way back to the drop off location with the plan to call UHaul to mention the issue, the meter flipped to FULL. When I picked the truck up it was only half full. Due to the broken meter, I shelled out an extra $50 dollars on gas. This is unacceptableJonah L.
Le client n'a pas laissé de commentaire.JOSHUA E.
i was charged for insurance when i never agreed to, i was charged a full price, and the truck was missing a head light and i reported it, and i was told there is nothing they can do about it, to call corporate. planned expense was $100 and i ended up getting charged doublecarlos G.
Very nice staff here. Accommodating and knowledgeable would recommend to anyone in need of a truck quicklyDEBRA L.
This location did not have easy access to the lock boxes and looked and felt very unprofessional and unsafe with tons of old and abandoned cars throughout the parking lot.Marsel S.
Le client n'a pas laissé de commentaire.Jaime L.
Le client n'a pas laissé de commentaire.Gilbert G.
Le client n'a pas laissé de commentaire.Donald John jr B.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Tsimmukj X.
It's expensiveADA F.
I was going to return the truck early but looked on the contract and decided to wait til was due. She called several times asking to return the truck before it was due. The lady gave my husband an attitude and acted like we were not going to return the truck, and was not professional. We also put gas in it before we returned it to find out she charged us anyway. I have always used Uhaul in every move in Arizona, but will never use this location we dropped off ever again. Thankfully the area field manager refunded us the gas charge. Please improve on customer service and drop off protocols. MerciKEANNA E.
Le client n'a pas laissé de commentaire.MARIA I.
As far as customer service, the person up front didn't mention Uhaul only accepts there own insurance and there is an automatic $14 insurance fee added. If this place would have bothered to mention this since the beginning I would not be making it a big deal. But its unfortunate they don't take 10seconds out of there time to mention this because its in the contract! Per there response!DAFNE F.
Did not have proper equipment and still charged us for it. Had to call member service to get a refund. Very small entrance, hard to parkHenry L.
Parking my car there for the day felt a bit sketchy but everything went really well and my car was safe and sound when I got back.DANETTE B.
Everything was great, fast and courteous. Will be back whenever I need to haul something large. I was really happy with the whole transaction and the quality of the vehicles.GERALDINE K.
Stop lying about what equipment is available at certain locations. Just be honest with your customersMICHAEL L.
Becky Was very kind helped us out a great deal I would highly recommend this place she was very helpful I can't appreciate what she did for . Thank you very much BeckyWILLIAM D.
Business asked me to drive into a mud pit over a curb to park it. Also charged me a cleaning fee when the uhaul was in awful shape. Also charged me a fuel fee which wasn't accurate. Very disappointed. Ship itself smelled awful and was essentially a junkyard with trucks around it.MAXWELL C.
Was told that the truck had to be delivered to this location which was approximately 30 miles from where it was unloaded. Because of this, i had to pay for extra mileage. The business was closed @10:15 AM so nobody was there to receive the truck. We had to wait an hour for someone to show up so we could move the truck to get our car out of the very limited parking lot. It was a joke and I will not recommend this location to anyone.Kathleen P.
Le client n'a pas laissé de commentaire.MEGAN D.
Le client n'a pas laissé de commentaire.RAJU B.
Le client n'a pas laissé de commentaire.PAUL H.
Nothing all goodDAVID D.
Le client n'a pas laissé de commentaire.KEVIN A.
Le client n'a pas laissé de commentaire.Joseph Q.
Le client n'a pas laissé de commentaire.Ariel M.
Le client n'a pas laissé de commentaire.Baylen H.
The vehicle i drove several times coincidentally, had a problem with the ac not staying cold in normal driving. Also, please update your website. I tried to check my vehicle back in on line the last time I rented and the web site couldn't find my location. Even though I had my location on. Uhaul still charged me $20 without a refund yet.KEVIN W.
I was shocked when I didn't have to completely give them all my information like I was re-applying for the Uhaul....I have had to do this at every Uhaul location but here. It was painless and fast.Ashley B.
Le client n'a pas laissé de commentaire.John S.
I did 24/7 pick up. My truck was ready and in great shape, but there was no dolly nor any furniture pads, which I had ordered. I had to contact customer service and have those items refunded.Jennifer K.
Le client n'a pas laissé de commentaire.KEVIN W.
I rented in Longmont, but had to go to Denver to get the truck! Ridiculous! 30 plus miles which is why I overused the 157 mile allowance.Roger H.
Le client n'a pas laissé de commentaire.STEPHEN H.
Le client n'a pas laissé de commentaire.Bylinda L.
Jose was nice but the 10 foot truck was not available so we spent an hour trying to get a different truck. The tank was at 1/2 and he didn't tell us we only needed to return at 1/2 so we filled the tank upon return and it was just under $100.jeffey B.
This location was wonderful and very helpful. Separately, Uhaul was terrible. When I called 1 800 go uhaul I waited on hold for over an hour, only to be hung up on with no one ever answering. A&A unlimited and Vicky was so helpful even though uhaul itself was not.Isabelle S.
I wouldn't recommend a Uhaul in general to anyone now because of how bad the services and trucks are.SILVIA M.
Le client n'a pas laissé de commentaire.Morgan L.
I was very surprised in the fast response of being able to rent a truck on the spot. I was in a bind and needed a truck ASAP. This place made my day. The truck was very clean and well maintained. Thank you very much.RHONDA G.
Le client n'a pas laissé de commentaire.Ronald R.
Le client n'a pas laissé de commentaire.Connor M.
So friendly, helpful and a very overall easy processjoshua F.
Le client n'a pas laissé de commentaire.Phyllis W.
Le client n'a pas laissé de commentaire.CLINTON S.
The location I made a reservation at was closed and the staff here helped me right away and was so nice, I am very grateful.Jaime L.
Le client n'a pas laissé de commentaire.Scott M.
Website needs to be more user-friendly. The truck had a lot of front end damage from previous rentalsTammy S.
Le client n'a pas laissé de commentaire.ANNIE H.
Make sure the air conditioner works before you load and drive 13 hours to your destinationBrandon S.
Le client n'a pas laissé de commentaire.Britany A.
Le client n'a pas laissé de commentaire.Sara C.
Needed to drop the truck off after hours and there was absolutely no where to park it so had to return the next morningDaril T.
Worst experience ever. I am never using uhaul again nothing but crooks! I have submitted dispute after dispute and no follow up. Absolutely a joke. This loyal customer now will never returncrystal F.