The location itself was ok, and the people running it were great, but having to drive nearly 80 miles to rent a truck was disheartening. Not to mention the roads into and out of the location are quite difficult to navigate with a 26 foot truck.Wayne S.
Customer Reviews for Big Oak Center Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clearlake Oaks, CA 95423
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not a thing... Birdie made a daunting job a more pleasant experience!Mark D.
Le client n'a pas laissé de commentaire.bob S.
Le client n'a pas laissé de commentaire.Tammy R.
Love doing business with Big Oak Center Storage. They are so helpful and very friendly. We keep going back for all of our storage and truck rental needs. They are doing a fantastic job!Cory F.
This is a complaint against UHaul scheduling and not Big Oak Center Storage. When I reserve equipment, I expect it to be reserved. Too many times UHaul has called me to say my equipment is not available and look to find it in a different location. In this case, I reserved it in Cotati, CA and had to drive about 45 minutes out of my way to pick up the equipment in Clearlake Oaks, CA. This is annoying and a bad business model.Christopher O.
My original location was Ukiah.robin S.
not have to wait for your cash deposit to be mailed by checkcharles C.
The lady who helped us was so nice and friendly. The location was tidy and neat and right next to a big gas station. This location went above and beyond to make us welcome. A+SCOTT R.
Le client n'a pas laissé de commentaire.Bryce F.
Nice ride.â¹Jim W.
Nothing! Roberta (Birtie) Great to deal with, clean yard.RICKY B.
Always Excellent service . They go out of their way to accommodate your needs . I have rented trailers here many time and have Never had a bad experienceJAMES C.
Le client n'a pas laissé de commentaire.LISA F.
The truck wasn't assigned for the 24/7 option but the staff figured it out and got me on my way.MARIA T.
Very personable customer service. Thank youDAVID S.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.JAMES H.
Lacked attachments or accessories for towing motorcycles. No ratchet straps, wrong electrical connection and no adapter available.MATTHEW L.
This dealer had no tow dolly and gave me the option to pick up a dolly anywhere on my way to the destination where I needed it. For the price of a local return of around $ 40.00. I would have what I needed and My local dealer has equipment to rent to the next customer. This was the understanding. My Dealer here in CLO made the arrangement where I could pick up my Dolly needed.PETER S.
Le client n'a pas laissé de commentaire.mohammad S.
Le client n'a pas laissé de commentaire.Poppy C.
The location was not the original location I reserved the Uhaul at. It was over an hour from my original location. I was very upset at the amount of time it took a d the number of calls made to get some sort of compensation for being made to drive further than originally planned. I was extremely disappointed and will not be using Uhaul in the future. The gentleman at this location in Clearlake Oaks was very understanding of my frustration and went above and beyond to make me feel appreciated.Sarah L.
The only issue I had was that the employee stressed on the importance of having the truck back by 9:30 am the following day because it was reserved for another customer. I was there at 9:30 am and so was the individual that reserved the truck, however the door was locked with a note on the door stating they were in the hallway in row o. There was no row o. Myself and two other customers looked every where and couldnt find not one person who worked there anywhere. The other customer ended up leaving and I ended up dropping truck keys in the box. She knew at least 2 people were scheduled to be there at 9:30 am in which she should've been present. Bad for business and very unprofessionalSARAH L.
Service was great!BEVERLY J.
Le client n'a pas laissé de commentaire.POPPY C.
Le client n'a pas laissé de commentaire.KATHLEEN O.
Le client n'a pas laissé de commentaire.GLEN LEROY H.
Le client n'a pas laissé de commentaire.Carl L.
Le client n'a pas laissé de commentaire.Mike J.
Le client n'a pas laissé de commentaire.ruben H.