Very friendly service!!Garret B.
Customer Reviews for Brimhall Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bakersfield, CA 93308
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au dim : 8h30 am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Russell C.
The customer service was horrible. They were rude when we called to tell them we would be an hour late to pick up the moving truck. We dropped off the truck after hours without issue. They over charged me $10 which they refunded me after being rude about it. I would not go back.Ruben C.
Put a/c in the vehicleMichael P.
Le client n'a pas laissé de commentaire.DWANNA R.
Le client n'a pas laissé de commentaire.Darcy H.
Mobile pick up and drop off was quick and easy. My second great experience renting from this location!Jonathan M.
Did the pre check-in so picking up was quick and the personnel were friendly. The only disappointment was the truck had very dirty windows.Scott M.
you did everything well and the staff were quite professional and courteousemanuel I.
Customer service was great. Easy process.Matthew P.
Extremely rude and misleading staff giving different directions and attitude.Anthony M.
Nothing/ Nathan was very polite and professionalPatricia P.
Customer service was rude. Do not recommend.Jake L.
Yes they were very professional and matter-of-fact and answered all my questions. Been going there for the last three years and will keep going there because they take care of business.Ted S.
Truck was pretty gross. Steering wheel sticky.Deverin K.
The young man that made the reservation was polite, knowledgable and efficient. It was a smooth easy experience.John M.
Clean, professional and courteous. No complaints!Steve L.
There is no specified place or signs posted as to where to park a return rental after hours.Leonardo V.
Le client n'a pas laissé de commentaire.douglas B.
Le client n'a pas laissé de commentaire.barba W.
Le client n'a pas laissé de commentaire.Cody G.
Le client n'a pas laissé de commentaire.matthew H.
The check-in and check-out service was seamless. The rep that helped me get set up was so very kind and patient. They treated us like family and were really easy to talk to. Great experience and will find a reason to go back.Courtney C.
This was by far my most positive experience with Uhaul. The young man who helped us at the pick up location in Bakersfield was friendly, quick, and so efficient. I was super impressed by him!!John A.
Friendly costumer service. Clean and inviting. I would recommend and use this location againMAYRA M.
No improvements needed.danny S.
Excellent customer service excellentCristy B.
Confusion reigns at this location. A simple one-day truck rental has turned into a mess resulting in an immediate credit dispute with my Discover Card. Discrepancies in the billing were discussed on the day the truck was returned. Adjustments were made, yet additional billing was generated. Inexcusable lack of competency by staff is evident.Brenda M.
Kelsey was awesome. Very accommodating. Highly recommend this placeRon S.
There is no drop off parking zone in Brimhall mini-storage after closing of business hours, even the customer care has no idea about it. They suggest me to parked in front of close gate but there was a sign board of "no parking in front of the gate, fire lane". It take me an hour to figure it out without any help of customer service. Never recommend this site, use another location.Satvir S.
Fire your home office PR person .Larry T.
Le client n'a pas laissé de commentaire.robert M.
Le client n'a pas laissé de commentaire.Laura R.
Le client n'a pas laissé de commentaire.tracy H.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Sherrie H.
Le client n'a pas laissé de commentaire.Dione G.
When I was off loading my last things from the U-Haul the ramp came out and couldn't finish off loading. We did everything without the ramp and then called to have someone fix it. And was told it's was gonna be two hours. The total cost of the U-Haul was 5 600 dollar insane. The truck ran great but the fuel mileage was garbage. 6 miles a gallon. I went with U-Haul and I have used them four times when I left California. I think 5 600 was very extreme. Almost price Gouging cause we're leaving the state. Shame on y'all for that. The truck was clean and new and I made it but the ramp was garbage. It kept coming off the track and falling off with heavy loads. The truck was good but the ramp was short and very vertical from other trucks I have used. All In all with the U-Haul price of 5 600 and fuel at about 7k. U-Haul gets a 2 out of ten with my experience. The union store in Bakersfield takes about an hour and twenty minutes just to check in. And that's even reserving a truck on line. Total joke there.BOBBY L.
Got charged two extra days.Annay G.
Le client n'a pas laissé de commentaire.Bridget C.
Le client n'a pas laissé de commentaire.Tracy T.
Better customer service, didn't have the welcoming feeling I was not told that the uhaul I rented didn't come with a ramp so I had to upgrade, it was a lack of communication from the employees to the client.I was also was charged for 0,5 extra mile which no big deal I didn't even bother to tell them, Want to believe it was a honest mistake on their part.Elizabeth H.
Le client n'a pas laissé de commentaire.Kelsy E.
Le client n'a pas laissé de commentaire.Rajiv M.
Le client n'a pas laissé de commentaire.JOSE H.
Initial server was rude when I was giving him my details. Otherwise, a good experience.David T.
Ladies at the counter were super nice at the pick up location. The truck was smooth and easy to drive.Lilliam A.
Friendly and quick service.Taylor E.
Le client n'a pas laissé de commentaire.BerthaP M.
Le client n'a pas laissé de commentaire.Jeremy V.
Le client n'a pas laissé de commentaire.Blake D.
Le client n'a pas laissé de commentaire.Jason A.
No improvement needed, everything went very well.Steve H.
Customer service was an all timw low. The employee literally told me i had â€œa weird last nameâ€ ans asked if i was foreign. Extremely rudeRich P.
Friendly and helpful , great customer service Is, very accommodating.Michael C.
Le client n'a pas laissé de commentaire.GARRY P.
Vehicle ready and waiting, thank youJeffery W.
I returned the vehicle with ~ 4 gallons of gas more than I picked it up with, yet they still chose to charge me a cleaning fee for some very minor dirt (I swept out the back before returning). I'll be taking my future business elsewhere.KENNETH H.
Le client n'a pas laissé de commentaire.ERIC B.
Le client n'a pas laissé de commentaire.NATHANIEL B.
Le client n'a pas laissé de commentaire.GORDON B.
Le client n'a pas laissé de commentaire.Janet P.
Maintain good customer service. You have a good system by having trucks ready on the street; and then easy marked return next to the lobby.Donald U.
Le client n'a pas laissé de commentaire.PHILIP B.
Le client n'a pas laissé de commentaire.CURTIS F.
Best UHaul location in town. Friendly staff, easy to rent and return. I highly recommend this particular UHaul location. Thank you, A+ service!BOSSCO H.
Le client n'a pas laissé de commentaire.Linda L.
Le client n'a pas laissé de commentaire.KYLE N.
Personnel amical!SERGIO B.
Nothing at this time everything went well.JOHN D.
Very fast process, very professional staff.MICHAEL JAMES O.
Great customer service at this location.Raquel P.
Le client n'a pas laissé de commentaire.NASY A.
Friendly staff quick and attentive.Alexander M.
Le client n'a pas laissé de commentaire.Maria H.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Hugo C.
Le client n'a pas laissé de commentaire.REGINA J.
Le client n'a pas laissé de commentaire.Jeff H.
The gentleman that check me out has a bad attitude. The truck was dirty and he was rude both days I was There.TY H.
Le client n'a pas laissé de commentaire.YVETTE A.
Clean. Friendly. Courteous. It's small, not the big â€œwarehouseâ€ some of the other rental centers are, but they are well supplied and helpful. I will definitely continue to use them.James R.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.valencia A.
Excellent customer service.JOSE M.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Danny B.
Le client n'a pas laissé de commentaire.DARREN H.
It was good had used them before there was some blistering rust on on back wheel on driver side I pointed out when dropping it off this was on the 15' truckMARK C.
Le client n'a pas laissé de commentaire.keith T.
One stop convenient location for truck puck up in side storage facility.JESSE S.
Le client n'a pas laissé de commentaire.manuel M.
Absolutely confusing parking... it wasn't clear where exactly to drop off - either on territory or on the road in front of building. Another issue (regardless of branch) - UHaul mobile application during drop off was awful - I couldn't load photo of odometer and fuel level... and spent about 20 minutes there keep trying and thinking what I'm supposed to do... then Googled an advice to use web browser instead, which worked fine. This is not acceptable for the company of your scale.Sergey A.
Got charged cleaning and for 2 dollies when there's only one.CHARLES H.
Le client n'a pas laissé de commentaire.ALEJANDRA E.
The customer service could definitely be improved.ELLIE R.
Le client n'a pas laissé de commentaire.EDGAR P.
Le client n'a pas laissé de commentaire.Martin S.
Higher nicer staff, old man up front was extremely rude. The truck was semi clean, but not sanitized for saftey. In closing, the truck ran ok but the old man with the pony tail up front is why I will never be back....CHRISTOPHER C.