Le client n'a pas laissé de commentaire.Paul M.
Customer Reviews for Burns Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bethel, OH 45106
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 8/8/2022 - 8/31/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was unable to pick the uhaul truck up at 10am Saturday, due to a glitch in your system, as it said you couldn't access my location. I tried several times, and nothing, I called the contact number provided and was on hold for 57 minutes before finally getting to speak to a representative. (TAMERIA) This very nice lady tried to help me, and finally was able to get approval so I could pick up the rental uhaul van... Anyway about 2 and a half hours later I finally got the uhaul. I inquired about keeping the uhaul an extra day or all week. And was told it would just be 0,99 cents a mile, no mention of the extra $39,95 per day.... By the time I was able to get the uhaul all of my hired help done left. I was not able to get any of our big items moved, because I had no help... No refrigerator washer, dryer, dressers chests, beds, fireplace or Televisions, because I had no help once I was finally able to pick up the rental.... can I please waive the two extra days you charged me for. If so I will again rent the uhaul again this weekend so I can move the large items. If not I will go elsewhere for a truck rental.. I am currently on hold for another 55 minutes waiting to speak to a representative. Very long wait times to speak to a human... Please contact me at 606-375-7657 Thank you Glenda TaulbeeGlenda T.
Le client n'a pas laissé de commentaire.Brandy B.
Le client n'a pas laissé de commentaire.Walt H.
voicemail of the company has not been set up, which is off-putting since I grew up in this area so I know this company has been in business for many years.Alexis W.
Cleaning materials need to be added for back of truck. Also anti slip tape needs to be put on floor of cargo area ( very slippery in wet/ snow cond).Jeremy G.
Le client n'a pas laissé de commentaire.Lita F.
Having to do everything online was a big headache. Pick up while open to save yourself a lot of frustration.Pamela R.
Le client n'a pas laissé de commentaire.Paula G.
Over charged me. Closed early so I got charged an extra day.DANIEL R.
Le client n'a pas laissé de commentaire.Zachary W.
Le client n'a pas laissé de commentaire.Jack H.
U-Haul shouldn't make reservations at closed locations.Brandon E.
Le client n'a pas laissé de commentaire.Danny D.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Angelita S.
Representative went out of his way to help get things done over the phone with me so it was ready for pick up. Very much appreciated the help!!!gregory O.
Le client n'a pas laissé de commentaire.Terry D.
Le client n'a pas laissé de commentaire.Morgan K.
Changed locations, did not have equipment available, really bad experienceRobert R.
Very pleased with the process. Burns Towing did an excellent job connecting and disconnecting the trailer. Would definitely recommend this location to anyone needing Uhaul services.Kris S.
Le client n'a pas laissé de commentaire.Michael V.
The entire process was quick and easy. At pick up location they were great ; friendly and very helpful. I am completely and totally satisfied with the experience and will totally urge anyone thinking of renting from anywhere else to totally not and use UHaul.Toni B.
Very easy to work withDave B.
Very welcoming! Explained everything well. Didn't have a problem whatsoever. Would highly recommend to anyone!Terry S.
Le client n'a pas laissé de commentaire.jeff S.
Le client n'a pas laissé de commentaire.Eric B.
Le client n'a pas laissé de commentaire.Steven G.
Nothing my location was very friendly n helpfulHeather S.
Le client n'a pas laissé de commentaire.Adrian L.
Le client n'a pas laissé de commentaire.Tina G.
Le client n'a pas laissé de commentaire.terri C.
Le client n'a pas laissé de commentaire.terri C.
Le client n'a pas laissé de commentaire.Amber H.
The location was messy but guy was nice. Uhaul general customer service (800 number) was beyond terrible!! I'll shop elsewhere for our upcoming move. To be clear, this had nothing to do with the pickup location though.MATT B.
Uhaul's system was faulty. Took an hour to get the truck.Jesiah R.
Picking up the U-Haul was very difficult. The online part would not work and I called in to get help and got transferred 5 times where 3 of those times my call got cut off so I had to call back. Finally I got someone that could and would help me do it over the phone. I probably will not rent again because of how difficult it was to pick it up and no one was helping me when I called in. It almost was a jokeChristina E.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.David D.
Make app easier and communication better.kile F.
the online registration just flat out did not work. It was a holiday and fortuately the business owner came in and took care of me. I was paying three movers to stand around while I waited 2 hours to get the truck. In the process U Haul committed to give a $50. refund that I never did get. The whole experience was awful and stressful.John H.
Very nice people, easy in and drop off.susan B.
Le client n'a pas laissé de commentaire.Todd H.
Le client n'a pas laissé de commentaire.Brenda W.
Le client n'a pas laissé de commentaire.Tony B.
Le client n'a pas laissé de commentaire.Daniel D.
Love the 24x7 app!!!Laurie S.
Le client n'a pas laissé de commentaire.RAY M.
Le client n'a pas laissé de commentaire.adam S.
Le client n'a pas laissé de commentaire.Dave A.
Le client n'a pas laissé de commentaire.Rick R.
Robert was extremely helpful and very kind. Truck was very clean and ran greatshephard L.
Le client n'a pas laissé de commentaire.Beth S.
It was pretty goodAdam R.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Toy H.
I don't have a smart phone trying to pick up when the establishment was closed was very frustrating.Pam R.