Poor service all around made this a very stressful experience.
chris T.
Customer Reviews for Cooks Grocery And Deli
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The location was good but we weren't told they didn't have the other items we had reserved (ie. Hand trucks, etc) and we weren't when we called ahead to make sure everything was good with our reservation.
Nick S.The truck was stinking so bad, the front had so many bottles and cans on the floor. the back had so much grass and leaves. the guy did not even go in the truck to check anything, he was 45 minutes late, I had to wait for him, when he came he did something on his phone, asked for my license and credit card and gave me keys, the guy when i brought it back, tried to take $100 off of my card instead of $45.00, he told us to drive the truck on the street, he did not feel like getting in it....totally disgusted with this place.
Yolanda H.The additional equipment (dolly's, blankets, etc.) that I reserved, were not available and yet I got charged for them anyway. The location said they did not have it, but the option to reserve them on-line was available. Therefore, some system modification should be in place to correct availability as per location. So bad enough I did not get everything I reserved and I needed to find a work around for my move without the equipment I thought I reserved, I had to spend more of my time time reconciling additional charges over the phone.
Sergiy S.Easily accessible location. Vehicle can be cleaner, has a funky scent to it. Pretty much met my immediate need and was available when needed. Merci
Folasade O.Excellent! Very professional. Thank you.
kristine M.