Customer Reviews for Discount Mini Storage of Sebring LLC
(Concessionnaire U-Haul dans le voisinage)

120 évaluations

1558 Lakeview Dr   Sebring, FL 33870

(863) 658-0523

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h30 pm
  • Sam : 9h am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 9/5/2022: Fermé
  • 11/24/2022: Fermé
  • 12/24/2022 - 12/26/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(863) 658-0523

1558 Lakeview Dr
Sebring, FL 33870

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h30 pm
  • Sam : 9h am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 9/5/2022: Fermé
  • 11/24/2022: Fermé
  • 12/24/2022 - 12/26/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I forgot to mention, left front tire needed air. Where I filled up with fuel, air wasn't working

ROB H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon G. 
Évaluation :
5

This location was easy and convenient They provided excellent customer service with the rental process. I can't say enough what a good experience with this Location and U-Haul!

Jeanette K. 
Évaluation :
4

The location did not have my equipment ready as the previous renter did not bring it back on time. I call the 1 800 number and they found the equipment 2 miles away and changed my order to that location I was please with the way the problem was fixed.

Maurice H. 
Évaluation :
5

Friendly and recepect and understanding me and I use them again.

Charlene G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meghan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom M. 
Évaluation :
5

Nothing, awesome place and friendly

gary L. 
Évaluation :
5

The smart phone early check-in could be improved.

Edward C. 
Évaluation :
4

Never mailed me a closed contract and I would have expected a partial refund since I returned the truck a day early., didn't receive a penny back!

john K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herve R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY W. 
Évaluation :
1

I rented for 1 day and followed the instructions of the very nice lady on Saturday and when and how to return the rental. After getting my receipt via email, I noticed that I was charged for 2 days and not 1. Called the facility and another lady was not helpful and rudely said that I needed to call U-haul as this is a U-haul problem. I said aren't you U-haul and her response was no call them and hung up. No remorse no empathy just not my problem. Difference as night and day with the service I received.

Gregory B. 
Évaluation :
1

Non

CHARLES C. 
Évaluation :
1

I'm rating my overall all experience this uhaul on this day. I was sent to 3 uhaul locations , spoke to maybe 4-6 agents trying to resolve my issue I found only 2 were helpful to me. I first call I spoke to sounded asleep and like she wasn't awake and then she hung up on me. The first was barely responsive then just transferred me and didn't tell me. I only remember Chris who helped the most. I paid for a Van I go to pick it up and not there then I go to the second location Ducks Automotive and the man WOULD NOT GIVE ME KEYS. I was showing him that it gave me the license of the van and told me to come inside and get the keys. And I'm the system it said the van was out and out under my name. The man still wouldn't give me the keys. This other guy walks in and he gave him the keys to my van . This was the most infuriating experience of my life and mad for a horrible day I even had to miss work because of the delays with the van

JAILYNN R. 
Évaluation :
2

We requested a larger one that was visibly present and we filled out all the paperwork but when we went to turn on the vehicle it would not start. When we went back they said she had given us a smaller one which we did not want. The guy stated the larger one was available but when we asked the lady she said they didn't have it.

Joanna R. 
Évaluation :
5

At first, there was the welcome was not good because I was not showing in their system. To help me the representative rushed me to go find out where I was supposed to be because they will charge me another day. Then there was a dispute of an extra day and the tank needing to be turned in full per what was shown in their system. I called the main 800-go-uhaul number and the representative was rude and wanting me to pay for an extra day and then dispute it. I argued that I had only asked for one day and that when I was told to turn it in 2days later I had asked why and they had confirmed that it was right. So why would I pay an extra day and then dispute; when I had not asked for the extra day. She was not being reasonable and praise God the Ms. Kathryn realized I was telling the truth and she told me she would go ahead and take it and will fix the disputes. I am extremely grateful to Ms. Kathryn for going the extra mile in settling a dispute that was clearly wrong in the main office's Uhaul agent, Earline.

EMILY G. 
Évaluation :
5

Informed the personnel @ the location that the brakes on the unit I rented were weak...she wrote it up.

RANDALL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY W. 
Évaluation :
5

I am vẻy satisfied with the excellent service you have provided to me. Thank you kindly and God Blessed you all. Best regards. Vilma Shima.

Vilma S. 
Évaluation :
5

Very nice place and the staff was very friendly and professional.If I ever need a truck again this will be my place to go.

RONALD L. 
Évaluation :
5

Excellent service. Great location. Online return was very easy.

TRON V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAMELA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN L. 
Évaluation :
3

Tell customers upfront if they want to buy the insurance I wasn't asked and they billed me at the end of my bill

ALEX M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Prompt friendly service

TIMOTHY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY S. 
Évaluation :
5

It was fantastic if I ever need a U-Haul I will rent there again.

sherri F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS G. 
Évaluation :
3

Went to three different drop offs for them to tell us they are full and to try a different location.I was charged a late fee because I was a few hours late returning uhaul.Customer service is unavailable when you need to call to speak to a rep.

DANASIA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alberto P. 
Évaluation :
4

Offer trucks with Cruise Control and / or running boards / steps. A 1500 mile drive with out cruise control is VERY tiring / stressful High cabs are difficult to get into / out-of for older people in vehicles without running boards / steps

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sreenivas C. 
Évaluation :
5

Was a good experience.

RANDALL S. 
Évaluation :
1

I was told to bring the truck back with the same amount of gas because their gasoline charges would be outrageous. So I did, I brought it back with MORE gas than I took it with in fact. After I received my settlement charges they charged me for gas and proceeded to discredit the fact that I put gas into it when I told them.

JOSHUA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany M. 
Évaluation :
5

This staff is the very best in the U-Haul sysytem. Perfect customer service. Thank you! Scott Carkeet

GREGORY C. 
Évaluation :
5

Customer service was excellent and I definitely didn't expect the interior of the truck to be as clean as it was!

DAWN M. 
Évaluation :
3

Your Emergency procedures are horrendous. I sat for 4 hours broke down in 91 degree weather. I couldnt get in touch with anyone via phone and cell service was bad. I was on hold with your EMERGENCY phone number for over 30 minutes.I'd NEVER RENT from UHAUL again.

Frank R. 
Évaluation :
4

Put cruise control on your next vehicles!!!

MARCELLA F. 
Évaluation :
1

Rude counter person engine light on in truck. Used almost a whole tank of gas for 100 miles

Richard W. 
Évaluation :
5

I used the self pick up but was unable to access me key and then i was in active status and unable to get my key until next morning, I waited on hold for 3 hours to get help from uhaul and no one answered. Not good. So Huallaga gets an F. I will tell people not to use the automatic check out and don't even try to call uhaul. No one will answer phone.

William S. 
Évaluation :
5

I didn't see any open trailers would love to see it at this location for further use over all a beautiful location great location to pick up or drop off u will see only if you dare to go here you'll never belive how awesome this Lakeview location is and the access of it as well well gota be moving on good luck !

CHARLES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
1

Moving van had 1/4 tank of gas when picked up and 1/4 tank worth of gas when returned, A receipt was not provided because their printer was not working. The next day saw on an email that the UHAUL company noted that vehicle only had 1/8 tank of gas so I was charged $58 for 8 gallons of gas. I used the vehicle for twenty miles, Then I remembered a year ago this same facility tried to charge me for an extra day because they took so long to check in the truck. No, I will never use this particular UHAUL facility again.

Susanne E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANE LYNN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miriam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE B. 
Évaluation :
1

You can do right by your coustomers by being honest. The truck was driveable but it seems as if the transmission was slipping. The company charged me for fuel saying It did not have the amout of fuel I left with and I put gas in it to make sure it was. $60 is too much to lut the gas back to 1/4 from 1 quarter. I will not use this company again. Thanks Yolanda Mason

YOLANDA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria F. 
Évaluation :
4

Everything worked out great. Office workers were even better. Customer care and concern.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OSCAR D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hasson H. 
Évaluation :
5

Very professional

Abner S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor K. 
Évaluation :
5

Mary & the other woman who works in the office(forgot name) was absolutely beyond accommodating. Made it the most fast and smooth process, as moving can be overwhelming as it is!

RHYKI P. 
Évaluation :
5

Be more diligent in accurately noting existing damage to vehicles if you are going to heavily rely upon a text or app in place of a one on one walk around.

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura C. 
Évaluation :
5

Excelent service.

JULIAN S. 
Évaluation :
5

Mary was excellent...

MICHAEL A. 
Évaluation :
5

Great staff

andrea W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amelia D. 
Évaluation :
5

No improvements necessary. Staff was courteous & knowledgeable. Equipment was new & performed outstanding.

Randall B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph N. 
Évaluation :
5

Love the assistance of Shirley and Mary. Always prompt and willing to assist.

CHESEA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL M. 
Évaluation :
4

Better seat and cruise control

Tina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCOS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas W. 
Évaluation :
5

N/A painless Easy experience

Chelsea J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D. 
Évaluation :
4

Make the pick-up faster. I had already given all my information online but associate had to retake it, took 2 pictures of my license, insisted on an emergency contact number, even CALLED the number to make sure it was legit. Took forever !

peter D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon A. 
Évaluation :
5

Do a walk through of the vehicle with the customer rather than making them responsible for nothing any possible damages. As a customer, we don't always know what to look for.

Jessica P. 
Évaluation :
3

Mary wasn't friendly at all.

Thereasa N. 
Évaluation :
5

Nothing really. Mary was very nice.

Joe N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas T. 
Évaluation :
4

When I got the truck it only had a 1/4 tank of fuel. The last time I rented a truck when you get it it had a full tank and when you returned it you filled it up so the next person didn't have to think about the fuel level from the get this is the only thing I had all else was great

Jackie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara L. 
Évaluation :
4

It was a hassle reserving online.

Elias S. 
Évaluation :
5

U-Haul should have unlimited miles because my bill was so expensive as if I left the state.I will never rent from you again. You should have a question about the price.

Mary B. 
Évaluation :
4

The process of renting the truck through the cell phone didn't work well at all. cost me an extra 2 hours of precious time for my scheduled usage. Also gas tank was 3/4 full when I picked it up and I returned with same but you folks tried to charge me more until I had to explain on the return process. Thank you for taking that charge off.

Cary H. 
Évaluation :
5

Very friendly and helpful staff, would recommend them to everyone.

GELNN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Z. 
Non les évaluations ont été soumises pour cet établissement.

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