Customer Reviews for East Central Towing
(Concessionnaire U-Haul dans le voisinage)

93 évaluations

220 W 5th St   Rush City, MN 55069

(320) 358-9904

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 5h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(320) 358-9904

220 W 5th St
Rush City, MN 55069

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 5h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Don't give truck away

John E. 
Évaluation :
5

Keep up the good work!

David M. 
Évaluation :
3

Have the keys to the right truck in the lock box

TYLER S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

We spent 30 minutes trying to check in online. After we finally got checked in everything went well.

Lydia O. 
Évaluation :
2

I shouldn't have to call 3 different numbers and sit on hold for 45 minutes to pick up a truck.

Tyler S. 
Évaluation :
2

It took a great deal of time for the person to finalize my rental - 45 minutes and I was the only person, did everything online ahead of time as well and even paid ahead of time.

Nancy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis K. 
Évaluation :
1

The gentleman working at the center had no knowledge of U-Haul, no idea how to deliver my truck, conduct an inspection or even find the keys that were in the lock-box. I was nearly late to meet my moving help because it took him so long to figure out how to do his job.

Stanley F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brenden R. 
Évaluation :
5

Beyond the fact this was over an hour from my preferred pickup location I am fine with this.

Steven P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry A. 
Évaluation :
5

Never saw the furniture blankets or the dolly. Other than that, everything was fine.

Mark J. 
Évaluation :
5

The folks there were super helpful. I did have to drive out of my way to pick up the trailer, but I am glad I worked with the guy that I did.

Oryol D. 
Évaluation :
5

Perfect, efficient..no stress!

Andrew S. 
Évaluation :
1

Truck was nasty also switched my pickup location 60 miles away from my house. The day before my move!

Timothy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug R. 
Évaluation :
1

Uhaul used to be the go to place for moving yourself. Since they started "farming" their business out to all these other businesses - there has been nothing but challenges. The trucks where they are supposed to - and, nobody notifies you until you arrive the morning of your move. Then, they find the truck you want 20 miles away - so, you go there to find out that business is currently closed. It's only by chance that the owner of that business stops to check on something at just the right - and, HIS willingness to help us get the truck we reserved - that our plans worked out at all. This is the 2nd time in two rentals that things did not work out as they should have - using UHAUL - and, I assure you I will find other options for our next move and for anyone that asks me about who they should use in my business. NOT UHAUL - unless they go back to working for a living and standing behind their product and services like they once did. HORRIBLE EXPERIENCES!!

Daniel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly F. 
Évaluation :
5

The uhaul company (corporate) text that's sent to customers to return the rental vehicle should warn people ahead of time that they'll need photos, it's not a one-step process, and to hang onto the keys until completed.

John T. 
Évaluation :
5

Nothing it was great service and help

dennis K. 
Évaluation :
4

Your Call Center Corporate Accounts Representative, Nannette is not very customer service oriented. Her tone and responses are as negative as they could be. This is a reoccurrence. You can tell she doesn't like what she does as it is very apparent.

MICHAEL B. 
Évaluation :
3

I was scheduled to pick up on Fri because they weren't open on Sat. Made a call, they were open on Sat so said I would be there on Sat instead of Fri. U Haul cancelled my order because I didn't pick up on Fri. I travelled 72 miles to get the dolly. I was able to get the dolly finally, thanks to to gentleman there.

Dane B. 
Évaluation :
3

The trailer was filthy! Never has it been cleaned outside. The interior leaked water. Upon rental it was musty inside and wet. Upon drop off it was wet from a rain storm we had been through. Luckily, nothing was ruined! We had been short 2 moving blankets and didn't find out until later and they were closed. Not happy!!!

oliver R. 
Évaluation :
5

We were very pleased with the trailer and that was pick up to drop. Off.

Jean S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie B. 
Évaluation :
5

Easy. They were closed but allowed me to drop the trailer off anyway.

Elizabeth B. 
Évaluation :
4

The young man that check us out was very helpful and positive.

Greg R. 
Évaluation :
5

Moving labor at Fargo did not have a working phone.

Wesley W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth A. 
Évaluation :
5

These guys at East Central do a outstanding service for us.

dennis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley W. 
Évaluation :
2

Make sure they know how to rent a uhaul.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy M. 
Évaluation :
1

Everything was dirty and I felt that I was looked down upon because I refused the trailer insurance.

Brooks D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MACK G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike O. 
Évaluation :
5

Nothing. All went smoothly. Great job! Super friendly.

Pieter B. 
Évaluation :
5

The guys was very friendly and accommodating as he waited for us to get there as were going to be 10 minutes late. I would recommend this place to anyone.

Patrick S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE F. 
Évaluation :
3

We were sent to a location 15 miles out of the way, and then charged when we went over miles... and paid way more for gas. Very disappointed.

Kelly Jo C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

maria O. 
Évaluation :
1

East central towing billed me for a fence i did not hit. However, the two representatives I spoke with at U-Haul were amazing. Literally polite and understanding. I believe their names were Yvette and Christine. Literally the best customer support I've had in a long time.

Bobby B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

linda M. 
Évaluation :
3

We turned the truck in and have received several bills since the original charge not sure why or what all the costs are for. Why charge us the day of return then charge us again the next day?? Tried to call to get a better understanding of what charges are for but Customer Service doesn't answer. Not happy! Truck cost WAY more than quoted!!

Cheryl H. 
Évaluation :
5

great crew to work work with, very friendly and very knowledgable

BRUCE J. 
Évaluation :
5

very satisfied!

Nancy B. 
Évaluation :
5

Machetes on car dolly were just about impossible to use the ratchet part was so rusted up

Bridget R. 
Évaluation :
5

Great customer service!

Dessie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald F. 
Évaluation :
5

Lower the price of gas mileage!

JIM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS K. 
Évaluation :
5

very help full.

roy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly N. 
Évaluation :
5

Very friendly, thanks.

Donna M. 
Évaluation :
4

good experience

STEVE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABBY C. 
Évaluation :
1

I reserved a tow dolly for pick up in pine city. I arrived at best rentals in pine city to pick up. After about 20 to 25 minutes i was instructed to go to rush city to pick up the car dolly. I went to rush city and the person working did not know how to complete the transaction so i ended up waiting there for about 45 minutes for someone to show up and complete the rental. Overall i spent just shy of 1 hour 45 minutes at the rental place. After digging the car dolly out of the weeds i had to go buy an adapter for the trailer lights. I would say my overall experience was very poor for the price i paid to rent it and the amout of time i spent trying to retrieve it. I do not think i will be renting from uhaul for some time.

Duane V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wally K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas O. 
Évaluation :
4

Rush City Mn U-Haul was top notch, I was welcomed into the store with a smile and hand shake from the gentleman running it. Everything was explained, questions answered, and they went above and beyond the call of duty when I messed up the lock on the truck!.

KATHLINE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn G. 
Évaluation :
5

The staff was friendly and helpful, but I was very dissatisfied with the trailer.The tire on the trailer had a defect. I had to stop twice to put air in it. Also, the brake lights on the trailer kept shorting out.

valarie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA P. 
Évaluation :
3

When I arrived to pick up the truck - it had been sitting for two months not being used. So the owner had to jump start it to get it running. This took 1 hour.

Adam B. 
Non les évaluations ont été soumises pour cet établissement.

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