Le client n'a pas laissé de commentaire.
Steven D.
Customer Reviews for Gregs True Value
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fast drop off
connie P.No gas in truck. Truck beat up to shit
Alexander P.They made it so easy. And what a beautiful truck.
Paul S.Rien
Robert L.Jesse was great
Ben W.The gentleman behind the counter was fast and professional
James H.Give people a receipt saying they dropped off their uhaul. I never received anything. The guy just took my key and said thanks and that's all we need. Other than that everything was fine.
Lucy J.The gentleman that took care of me were very knowledgeable of their job thumbs up
brain D.The vehicle promised to my son was unavailable. A different vehicle was not even offered even though they were available. Nobody went over the vehicle with us either.
Jodie T.Very friendly staff at Greg's True Value and very knowledgeable about the U-Haul products!
Greg S.Make the in person check-in process quicker.
Jeff J.Pls make sure that the windows are clean
david L.We did need to sweep it first. Snd check engine light was on and was told that's ok
terrance S.Everything was fine...as usual.
EUGENE C.Contactless booking, check in, pickup & return was just fine. However, I requested furniture pads for my rental and they were not in the truck when I picked up. Although I never received or used the furniture pads, I was still charged for them on my final contract. I emailed the provided contact in my email confirmation to inform of this issue, and no one ever followed up or adjusted my charge.
sayvon F.Difficulty getting vehicle returned on app and personnel at site were not very helpful. BIGGEST ISSUE was not with this site. We reserved a truck for 9am 6/18 to 6/19 9am. We arrived at Piggly Wiggly-Oak Creek,WI at 10:45am on 6/18 and our truck had been GIVEN AWAY because we got there over an hour past our pick up time. We had the truck rented for 24 hours and it was given away an hour and 45 mini into our rental time. No call nothing. Just see someone else get into the truck. Thankfully U-Haul customer service was very helpful and got us another truck at another location. They added extra miles since we had to drive further. Overall a frustrating experience with pick up (at original location) and return with a very glitchy app.
ADAM C.Greg's true value in st. francis is always a hassle free place to rent a uhaul. They are great!
MARY R.I used the u haul services truck but did not use the dolly but was still charged the 7 for it. So they could do better to check if it was used.
Andrew B.Long line
micheal H.Nothing it's perfect as is
Pradeep A.Explain that hand truck not supplied in 10' truck must go in store to get making an early truck pickup moot causing return trip and lost time! Especially when prepayment made. Otherwise good experience
steven A.Vehicle was great, and price reasonable. Uhaul trucks need retractable eyelets or hooks inside for easier securing of valuables with bungee cords or ropes. Experience was good.
RICHARD G.Had reservation for 0800 pick up and no one was working the uhaul desk. Finally got van at 1415. Also, I have a credit from the last time u'haul screwed up and they wouldn't let me use it at that location.
Jodi L.Drop off is generally quicker than pick up using the 27/7 process.
MICHAEL S.Maybe in the literature, a "map" showing where exactly the key drop box is located. We didn't ask for where it was because we were pretty sure we would be back before the store closed; it didn't work out that way. Also a heads up on requiring a cell phone in order to check the u-haul back in woulda been nice. Otherwise, excellent!!
Otto M.Every one at Gregg's are so pleasant, enjoyed doing business with them.
Kaylyn K.You never sent me a refund for the mileage I didn't use
Alicia L.Perfect Dropoff. Met the Owner of the True Value location. Greg. Very Nice and Informative. Also, a Big Supporter of UHaul. Greg talked about UHaul in a very positive way.
Donald R.Completely happy with the experience of renting a truck for the first time… promptly helped and helpful with the extra padded blankets I reserved. Thank you for making a tough day much easier!
Kristen S.Very friendly. Made my experience easy.
Thomas S.My rental was 17 miles total, I put 5 gallons of gas in the truck. I DESERVE A PARTIAL REFUND, Your Gas Gauges either do not work or someone did not check to confirm refuel. At Today's prices, that is an overcharge. I would appreciate a refund for 3 gallons of gas at $4 per gallon back to my credit card. RIDICULOUS!!! I will not RECOMMEND UHAUL or use it myself again. The location was fine, the Extra Gas WAS NOT!!!
Richard G.na
Tom W.get organized. Update computer system. Needs better communication. So many improvements are needed for a seamless transaction. Not good
Heathyr D.Great service...recommend to everyone!
PHILIP P.Nothing. They did a great job, including telling me that the insurance I bought at the original rental place was totally unnecessary, just as I thought.
William K.Always great customer service
Mari H.The location is good, I rented checked out and on via the U-Haul website. The web check out process needs improvement. Took a good 15 minutes for an agent to review my rental before I could proceed. This was not my first time renting.
RANDALL B.Excellent service, very professional, absolutely no complaints or concerns. Great rental experience. Thank you!!!
PHILIP P.Very very Good
ASA B.Nth everything was perfect
rebecca J.Fuck you all.
Tosland H.Always a pleasure to work with the team at Greggs
Kaylyn K.Beautiful customer service
rebecca J.I was charged for a dolly and furniture pads that I didn't request. When I called to address this error the gentleman I spoke to said my contract indicated that I requested them. When I went over my contract I didn't not see anywhere on it that I requested these items. The gentleman said there was nothing they could do to fix the error, it was out of their hands. I will not be using uhaul again.
Carmen G.I was charged for padding and dolly even I haven't used one. This is ridiculous!
ALEXI G.Larry & Allan are amazing!!
WENDY-ANN S.S.O.
KATHLEEN K.uhm yeah...uhaul
TIMOTHY P.Very good customer service
ROXANE P.It was very convenient and nice music was playing in the background. They had a nice, well maintained selection of equipment to choose from. The staff were friendly and quite adept as well as adaptive when helping me as a handicapped customer.
KATHRYN R.It would be really nice to get a receipt. This is second time I've rented there. It's amazing to not get a receipt with either rental. Greg's said that U-Haul would email the receipt. Greg's is a very good store l. But U-Haul leaves a lot to be desired.
Michael M.