When I went to pick up the truck I made a comment to the guy that it was dirty. He blew it off and said well you were lucky to even get equipment right now. I then got a quarter of the way to my destination and the check engine light comes on. This was a terrible experience and the Hayden location seems to not care at all.Matt C.
Customer Reviews for Hayden West Group
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hayden, ID 83835
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : fermé
- Dim : 9h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Loren S.
Everything went so nicely. David Rudy was friendly, patient and thorough from start to finish! My best experience ever at a uHaul location. I'm glad I chose the W. Hayden Dealer. Merci.Jeanne B.
I will however avoid using uhaul again if I can. Your customer service is not good. We made reservations to move across country and got screwed! Uhaul wasted several hours of our time giving us the run around!Richard S.
Very friendly and flexible on return time, especially on a holiday weekend. Great ownershipBryan M.
Great service! Thanks!Tyler C.
Le client n'a pas laissé de commentaire.Thomas Y.
Le client n'a pas laissé de commentaire.Kelsey L.
The employees at this location left a note on the door stating they were leaving early at 3pm. I arrived at the store at 2:45 and they were already gone so I didn't get the chance to talk to anyone.Drew D.
Le client n'a pas laissé de commentaire.Ruth K.
Le client n'a pas laissé de commentaire.Everrett F.
Online rental staff should be aware of availability of the hours of picking up a vehicle at ALL locations. The information given wasn't applicable at the locationed assigned to us for pick up. We had to wait 4 hours in an area 2 hours away from our home.Bonnie H.
Xlnt customer service, quick and efficient. Will use again and highly recommend this location to others.RAYMOND L.
Le client n'a pas laissé de commentaire.Nathaniel N.
Le client n'a pas laissé de commentaire.Timothy J.
I used Muscle Movers and they We're quick and the move went well.Suzanne F.
Manager was about to leave for the day, but waited for us, and was very helpful.Jim H.
I booked my pick up with this location for 4:30, since the posted hours were 9-5. I get a call at 2pm telling me that they actually close at 4, and I need to come pick it up ASAP. Get down there about 3:30, get the trailer hooked up to our truck with no problems at all. The next day, I drop the trailer off at 4:30, which is the time I had scheduled to drop it off with U-Haul. The guy showed me where to park the trailer, so I dropped it off in that spot, and left. Well, I just got a bill for an additional 2 rental periods, the bill says that I took the trailer for 3 days and I got charged an additional $80. I've now paid $120 for a one day 6x12 trailer rental, and I'm absolutely livid. Now I've got to try to get my money back from this sheister neighborhood U-Haul dealer... Just want I wanted to have to do to wrap up my move, thanks U-Haul.Nicky R.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Kristina B.
Le client n'a pas laissé de commentaire.Cyrus G.
David runs a great business in Hayden, ID!Todd L.
Le client n'a pas laissé de commentaire.Patricia A.
From start to finish, we had such a positive experience. The owners were professional, helpful, and helped us out in a pinch. So grateful to have worked with this team.Jenna L.
Le client n'a pas laissé de commentaire.Jared B.
Le client n'a pas laissé de commentaire.Eugene S.
GREAT CUSTOMER CARE.Rita F.