Customer Reviews for Metro Food Equipment
(Concessionnaire U-Haul dans le voisinage)

1 144 évaluations

5280 Green St   Halifax, NS B2W3E6

(902) 422-1060

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(902) 422-1060

5280 Green St
Halifax, NS B2W3E6

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great service .

Jay A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pavan P. 
Évaluation :
5

Everything was excellent! I showed up late (thank you again for staying and sorry I was so late!) but everything was set and ready to go for me. This was such an easy experience that I'll be back to this location again.

Logan G. 
Évaluation :
5

I had rented a van but the previous renter had not returned it on time. The agent who was present offered me another truck for the same price even though it was bigger. His quick adjustment made the rental run smoothly and I will recommend others to his location because of his kindness and quick business instinct.

Dennis P. 
Évaluation :
5

Nothing.. ..service excellent, Manager friendly and helpful!

Virgina K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lakhan M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
1

They charged more! They charged $25 cleaning fee plus $65 gas I know we need to full till 3/4 bt we already did till 5/8 bt still they charged $65. I will never ever take uhaul un my life worst experience ever!

kishankumar P. 
Évaluation :
5

The agent in Halifax Green Street was very helpful.

Randolph D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGEALEJANDRO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mendel F. 
Évaluation :
1

Owner asked me to arrive before specific time on pickup date as they were going to help me switch the truck I had signed up for. In addition, I had a few other items to pick up on the day. They had closed prior to the time they asked me to arrive and didnt have blankets etc. in the truck prepared for me.

Cathy C. 
Évaluation :
3

Na

Steve K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darci D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anastasiia K. 
Évaluation :
1

There were hardly any parking spots and I was hit with extra charges for no reason!!

Emma M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lindsay V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon N. 
Évaluation :
5

U Hail was there when I needed them the most Thanks again

Glenn R. 
Évaluation :
4

Overall a great experience and very convenient location. I would recommend allowing at least 15 minutes for the online check in process.

Ken H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

waleed M. 
Évaluation :
5

incredible kind skilled service

Alicia Lee H. 
Évaluation :
5

Excellent service - very helpful getting everything arranged both at pickup and drop off.

andy E. 
Évaluation :
5

Store front is very busy with their other business bit staff were friendly and helpful and looked after me well.

william R. 
Évaluation :
2

The worker at this facility did not seem to have any interest in helping me after I had experienced difficulties picking up a truck in another location and miscommunication with the uhaul team leading up to picking up my truck. Ultimately I ended up with a truck twice as long as I had originally tried to book initially, and as such also paid much more for gas than I would have in the smaller truck had booking and picking up my initial reservation were more clear.

Nicholas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lalita V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Blaine K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meet P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
1

I will be making a more formal complaint. My Uhaul was not ready when I needed it to be. In fact I was expecting to get it at 9 but ended up driving out of the lot at 1030.The process was incredibly slow when I got it ready. I was on a tight deadline but had to fill up the tank because the Uhaul people left it next to empty. Would not recommend that location.

Benjamin S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emily H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rine E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emma S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathalie R. 
Évaluation :
2

The vehicle did not have half a tank of fuel in it on pick up and we told the lady. She said she would adjust it, but we were charged for extra fuel even though we fueled it up beyond where it was after use. They also gave us the wrong paperwork.

Sharon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suhaila D. 
Évaluation :
5

Great people and were very helpful. I needed the cargo van an extra day and they extended the contract for me with no problems. Great south end Halifax UHaul company with reasonable rates. Thanks all, Rob B

Robert B. 
Évaluation :
5

Such a friendly staff, very helpful, efficient and kind. Will go back to this specific location :)

Brittany O. 
Évaluation :
5

Pick up and drop off was made extremely easy due to the friendly and efficient owners.

ARTHUR S. 
Évaluation :
5

The dealer was fabulous but the self serve option was ridiculous. I arrived an hour before the office opened only to find out I needed passports and had to wake up bunch of reference people back home just to pick up the vehicle. Very stupid. So I waited in a gravel parking lot with a suitcase and was behind by an hour all day. Thank God I didn't go any earlier.

Claudio T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Megan M. 
Évaluation :
3

Fees were much more than anticipated or advertised

Daphne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke H. 
Évaluation :
5

Incredible experience with this branch! Helpful, friendly and informative.

Trymore M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
3

The outside of the truck was clean, but the inside had a dirty floor and there were papers left from previous users. However, the agent did apologize and compensate us for this problem. There was a small error in the billing but that was quickly corrected when we brought it to their attention. The gentleman who looked after our pick up and the lady who looked after our return and billing were very friendly. The location was very convenient for us too. We would rent from here again!

Graham B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
4

Truck was smelly and not cleaned well. There were Food rappers in the truck, I uploaded pictures of same too. Additionally, there were dog hair all over the both seats, my wife is allergic to those and had to get out of truck without completing our household movement. Very bad experience. I wish I could ask for refund. I have pictures clicked if you need.

Aman G. 
Évaluation :
5

I drove way less than the estimate of kms & I have yet to receive a revised bill. There appeared to be 1 person serving many & did not have time to check mileage. Will I get a revised bill.

Gregory M. 
Évaluation :
3

Appreciated an in city drop off .

patrick B. 
Évaluation :
5

The folks who work here are kind and helpful despite uHauls systems and processes being helplessly outdated.

Adam T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin G. 
Évaluation :
1

The office is an absolute dump

Michael Y. 
Évaluation :
3

Open at 8 am

jeff B. 
Évaluation :
3

The fuel service should be free. I had to return back the vehicle after a long day of stressful shift and returned the vehicle at 12,3 in the night. During which a lot of questions were asked for the return process to be completed by uhaul. And the extra charge of 80 was too much for the stress we have been taking in the whole process. Like what i mean to say is that i have given the vehicle way before the return time and uhaul could have easily manage to fill fuel on their own. I did not go through the whole contract which was my mistake, but during return process uhaul should have prompted me to fill fuel and before charging you should have mentioned this is the additional charge. Otherwise the ride was good and clean.

Austin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA H. 
Évaluation :
1

The store is not run very professionally, the office is full of mess and the people working are not professional. The lady that sits at the main desk is very rude. She doesn't communicate the terms of renting a U-Haul clearly. Luckily I went with a friend who has used U-Haul in another city and knows the ins and outs. The first truck we were given was out of fuel. We told her and she didn't even know the fuel level and was baffled to learn. Then she asked us to take a different truck. There was no strap inside the truck to secure the heavy items but luckily we had one of our own. We returned the truck after refuelling it back to a level slightly higher than what was at the time of renting but the next day I got charged extra for fuel. I went to the store and I was very rudely told that they can't do anything. I have to get in touch with the company.

furqan K. 
Évaluation :
3

I like the online experience. However, I do not like that I had to go several times to the office because the equipment that I rented was incomplete.

juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
5

Very good personal service.

paul E. 
Évaluation :
3

Encourage customers to UHaul app ahead of time. Online stuff easy to follow but glitchy. Take personal photos as well as those requested by app in case it faults. Agents were helpful. Store not open all of posted hours. Easy location in downtown Halifax.

Andrew S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
2

It's very small and the staff are disorganized.

mr L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug M. 
Évaluation :
2

Ur service is very good and more and the employees are very respectful and friendly Thank u uhaul

Mohammad A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dylan S. 
Évaluation :
4

Very pleased with our service.

AGNES MARIE L. 
Évaluation :
5

Staff are very nice and helpful.

lian J. 
Évaluation :
3

It is too hard do myself moving. Next time If I try to asking some moving helpers.

okjo K. 
Évaluation :
1

There was a old condom in the dash board it was horrible I will never come back

kevin F. 
Évaluation :
1

The process to pick up the truck was absolutely terrible. Not only was the app and site broken so logging in and actually using the site was a terrible experience, but not letting people know that they need 2 contacts that UHAUL calls! My father was awoken after a night shift just to say that I was who I was when I could have simply uploaded ID. It is a terrible feature. Our truck also did not have what we ordered in the back. We needed a utility and furniture dolly and was only given a utility dolly which was of no help when it came to extremely heavy furniture. When we told the employee when returning her response was “they were all taken” which is completely unacceptable. She also refused to let us actually tell her our issues and just spoke over us. When uhaul was called morning of when we noticed the dolly was missing we were told to just go to different uhaul stores or call them ourselves to see if they have any. Overall, the truck was fine but the customer experience and service was completely unacceptable. The 24/7 pick up was absolutely awful to work with and I will never recommend it to someone.

Brandon F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

gabriel G. 
Évaluation :
4

There was no windscreen washer fluid in the van.

Mohammad Z. 
Évaluation :
3

Check engine light was on and the vehicle was dirty inside. Kinda hard to avoid the mess in winter though. But not fun having to clean the cab before I could load my items in.

John F. 
Évaluation :
1

They over charged me

Prabh S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan F. 
Évaluation :
2

Vehicles often need to be swept out when I pick them up. The parking lot is not properly maintained and can be very icy. It is difficult to keep social distance inside as the place is so small and cluttered. (And cold.) I often have billing issues that take days to resolve - eg, I'm charged for insurance even though I declined at reservation.

Ashley L. 
Évaluation :
3

The truck didn't had any washer fluid and temperature was below -10 Celsius the truck took time to clear out the windshield and window so for that i have to wait for to windshield to be cleared by it self

Vrushank P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kulwinder S. 
Évaluation :
1

This location is a total dump. Garbage all over the property. No pride of ownership what so ever. Scam artists. Woman/operator blames the system and very bad uhaul organization.

Gary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YASSIN ALI A A. 
Évaluation :
2

The App didn't work but at least the live help was live and told me not to use it. Then the location mistakenly hadn't put out the key for me to retrieve the night before, so I had to wait an hour past my pick-up time hoping for the location to open on a cold covid Saturday. Worst of all, zero apology, just excuses. How rude, my money will go elsewhere in future.

Michael P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jeremy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL W R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaswanth K. 
Évaluation :
3

Please show all the rates. There was hidden charges I had to pay. When you book for the U haul, its says 19,95 but when you pay there is so much more added into it.

Gurkirat S. 
Évaluation :
5

Easy to drive great service. Good price on the 26 foot truck

NEFERTARI XINDEL C. 
Évaluation :
1

This my second rental from this location: the first I was over-charged for insurance and mileage, the second charged for fuel when the tank was not initially full. (It seems impossible to use 10 litres (2 gallons) of fuel for 25 km (15 miles). The vehicle was clean, the location convenient, the staff helpful - but the business not trusworthy.

Michael Y. 
Évaluation :
4

Gave me old vehicle and it got broke down in middile. Said $50 will be refunded if I don't find my vehicle at reservation start time. Charged for extra miles than what we have used. When we complaint about it. Customer care never reverted back. I would never take uhaul again. Customer service is so frustrating and not friendly

RISHI ARYA J. 
Évaluation :
1

1. The 9' van i booked was not ready, so I was given the 17' truck which was absolutely unnecessary. 2. After 2 weeks after I returned the truck, I am still waiting for my safety deposit refund.

Eonjoo K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

FRANCISZKA R. 
Évaluation :
3

First of all, We were not informed when we reserved our truck in Truro that we would have to pick the truck in Halifax and pay an extra $70 in gas. Second, we were not informed that there was a leaky roof. There was a sign that the truck was not waterproof, but the amount of water that came in was a lot and destroyed some contents. I think that someone should be aware of the leak and look into fixing it. Very upset that this happened.

robert P. 
Évaluation :
5

Better cleanup.

JEAN-RAPHAEL DAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devarshi Virinch P. 
Évaluation :
1

Have the vehicle and equipment I rented available and stick to the pick-up schedule.

alec F. 
Non les évaluations ont été soumises pour cet établissement.

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