Customer Reviews for Mission RV & Mini Storage
(Concessionnaire U-Haul dans le voisinage)

145 évaluations

9649 W Olive Ave   Peoria, AZ 85345

(623) 255-3598

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 1h pm / 2h pm à 5h pm
  • Samedi :
    9h am à 1h pm / 2h pm à 2h pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(623) 255-3598

9649 W Olive Ave
Peoria, AZ 85345

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h am à 1h pm / 2h pm à 5h pm
  • Samedi :
    9h am à 1h pm / 2h pm à 2h pm
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Tevin G. 
Évaluation :
5

The Uhaul Rep was very friendly and very helpful. I would recommend this location and would use again...100 %

JENNIFER W. 
Évaluation :
5

Keep up the good work.

Carlos R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christina W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron J. 
Évaluation :
5

Over the past year I've rented half a dozen or so U-Haul vehicles. This one, by far was the best! The truck was perfect and the service was outstanding. The only issue was only 1/3 of a tank of fuel when I picked it up. I left it with 3/4 of a tank for the next person. Other than that, it couldn't have been better.

Jeffrey P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Turner R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL V. 
Évaluation :
5

Agent was SUPER helpful. The trailer needed the connecting braking cable. He located a neighboring U-Haul center and swapped the cable.

Ronald W. 
Évaluation :
5

nothing it was great!!!

CURTIS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas T. 
Évaluation :
3

Literally only one spot for a return, so if someone returns it there first, then there would be no way to return the truck.

JESS Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HASIBULLAH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Alex at mission Rv and mini storage was very professional and answered all my questions. I would recommend anyone to that facility!

Stephan S. 
Évaluation :
5

You ran me all over town. changed my pick up location 3 times wasting my time and gas. was not happy. would not recommend you.

robert P. 
Évaluation :
5

I've had 100 % positive experiences with that location. I honestly can't think of anything to improve on it.

Jason U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lidia R. 
Évaluation :
2

I have a concern about my recent truck rental. Contract #23354877. When we picked up the truck it was very dirty inside and out. The front window was so dirty with bugs that was the first thing we had to do so we drive it .Also the headlights were bug covered. The interior of the back end was dusty/dirty and again we had to clean it so cloth furniture would not get dirty.

clarice K. 
Évaluation :
3

Location was under construction and was not notified to change return location . The normal stock was moved to another location.

William E. 
Évaluation :
4

make it easier to make contact with personnel.

Fed P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronnie T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joseph V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Corey L. 
Évaluation :
2

The Original pick-up spot was on 91st street. They were the worst ever. I almost rented with penske after my experience with 91st street U-haul. The olive street u- haul was much better.

Dennis O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHELSIE M. 
Évaluation :
4

Get your computer IT department to develop more stable applications I waited 30 min to rent a truck for a total of 2 hours use. What a waste of my time.

Dave Y. 
Évaluation :
1

The attendant didn't show me to the truck. He pointed it out from a window. Didn't do a walk around or anything like other locations have done in the past. The gas tank was not full when I received it, and only noticed that it wasn't full after filling it much more than it should've been filled. Filled with 6+ gallons, and only went 11 miles total, including the milage to bring it back. Pretty sure that doesn't add up. When brought up to the attendant, he said he would adjust mileage to account for this. I was still charged the full amount. Will not use this location again.

Tristin M. 
Évaluation :
5

Excellent and friendly staff.

marcus H. 
Évaluation :
3

The uhaul I picked up was very dirty on the inside. Sticky spilled soda everywhere I had to clean the truck before my trip. Other than that truck drove great, lots of space and very comfortable.

Kayti H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Returned the equipment a day earlier. Does not show the extra day was reimbursed.

Eddie C. 
Évaluation :
5

It was really small and made me anxious I would block traffic but there were no other parts to park.

Bryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS M. 
Évaluation :
5

Great customer experience!

Rafal B. 
Évaluation :
4

The truck had to be swept out before I left the lot.

Gary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric R. 
Évaluation :
4

There needs to be an actual parking area for those customers who are first getting a storage unit or picking up a uhaul. There's not really anywhere topark, nor us there a sign specifying where to park or where the office is.,

Kara M. 
Évaluation :
5

Nothing...

BRYON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoff W. 
Évaluation :
5

The padlock was difficult to operate. Maybe too small for that back of the truck.

Michelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmine C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Justin R. 
Évaluation :
5

very Nice manager. Great to deal with.

Elizabeth K. 
Évaluation :
4

I prepaid for 6 days and only used the equipment for 5 days. I was supposed to get a 20 dollar credit but I haven't received it yet

BILL V. 
Évaluation :
5

Quick and efficient.

Rodney R T. 
Évaluation :
5

Aucun

Robert A. 
Évaluation :
1

Uhaul stole my furniture because they clained that i did not answer my calls which is complete bull. The one message i received i returned their call and even though i had the truck for longer then expected for them to cone and steal my furniture from my driveway is probably against the law and i think i am going to have to file a police report because they refused to let me take my stuff to storage and put in gas and return to then and pay. So I am filing. Police report

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M. 
Évaluation :
5

This place always takes care of me. The corporate and online part of the company is horrible but it's managers like this guy that kept me from going to budget. Get more guys like this manager

Jered V. 
Évaluation :
5

Very nice man.

Mary U. 
Évaluation :
3

Returned vehicle after hours. So I cannot rate this location.

Michael W. 
Évaluation :
5

Very Nice facility,

randol L. 
Évaluation :
5

dealers great. Website sux. locations listed are closed and out of business. dealers who say they have pickup on holidays, website says no.very bad experience with website. Austin TX distributor keeps all good trailers and trucks there instead of in the field at least a little.

Tom G. 
Évaluation :
3

Since you guys want to use storage facilities as U-Haul acceptance, I would strongly advise on giving people the gate code to be able to access the facility.

Sydni R. 
Évaluation :
5

Friendly service.

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

This was NOT the location I had reserved my truck. It took me further out of my way. If you are going to charge by the mile, get your stores in order. I had reserved my site and verify IN ADVANCE and STILL the 91st location couldn't get ANY of my needs met. Olive location as wonderful to work with!

SYDNIE H. 
Évaluation :
5

The gentleman at mission storage was so kind and helpful

ishamel H. 
Évaluation :
1

Never ever send anyone to the Cottonwood location!

Nancy C. 
Évaluation :
3

None at this time.

Les M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary R. 
Évaluation :
5

CLEAN!! Well maintained, new truck! What more can I say?

Gaye L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl V. 
Évaluation :
5

I can't think of anything, the manager was very pleasant and helpful with all my needs, I would use this location again.

George W. 
Évaluation :
4

Location needs more space for vehicles that are returning Rentals. May be a sign pointing to inside the gate, which had plenty of parking.

ROSIE S. 
Évaluation :
5

I was really impressed with how easy it was to do business at this location.

miguel S. 
Évaluation :
4

All was excellent except that when we arrived at our place and opened the rear door, it had not been cleaned. Had to sweep up a bunch of broken glass before using it. Upon returning, I gave appropriate feedback to Alex and he was embarrassed that his "temporary help" had messed up and given me the wrong truck. The good news: The truck was great after my sweep and Alex discounted my rental. He was very professional in his making a pretty simple error right with me. I will use Mission again and recommend them.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

herd J. 
Évaluation :
5

smart helpful staff got me my trailer and I was on my way!

William Daniel P. 
Évaluation :
4

Location was closed. Appeared to be well maintained.

Donny S. 
Évaluation :
5

this location was the best by far. will b back if i need to move anything.

CLIFFORD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard M. 
Évaluation :
1

Think customer service! Location was closed during regular business hours without any signage stating that it was closed. Reservation was made in advance indicating that this location would be open for drop off. They didn't even answer their business phone. Ended up calling U-haul for drop off instructions.

AURELIO Q. 
Évaluation :
3

The Uhaul experience was poor from the start. The location was changed, I was told to go to 91 and Olive. I went there, they said, no, go to 96th and Olive. They didn't have the furniture pads I ordered. They sent me even further away. It took 2 extra hours to pick up truck. I was paying loaders 20 per hour and they were just waiting. The truck had a blow out on the highway, the retread pealed off the tire. We had to take back roads slowly back to house. Everything about this rental was a dissapointment. It took so much longer to do everything.

Marcia N. 
Évaluation :
5

Nothing to improve, great service.

Lisa J. 
Évaluation :
5

The experience was great, with the exception of once I returned home, noticed I was charged twice once to my credit card and also my debit card was also charged. Have sent an email and tried to call with no response. The phone message was we are not taking calls at this time.

Karen S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff H. 
Évaluation :
5

Finally found them. Before experience disgusting

donna V. 
Évaluation :
5

Everything was fine.would recommend to a friend.

Velma H. 
Évaluation :
3

s/o

Carlos J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gerald L. 
Évaluation :
3

just used as a drop off

Kelly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alma C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celeste K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANITA P. 
Non les évaluations ont été soumises pour cet établissement.

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