Customer Reviews for Northview Bait and Tackle
(Concessionnaire U-Haul dans le voisinage)

644 évaluations

1400 N Kiwanis Ave   Sioux Falls, SD 57104

(605) 338-5589

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 3h pm

Services dans cet établissement :

Pour nous contacter

(605) 338-5589

1400 N Kiwanis Ave
Sioux Falls, SD 57104

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 9h am à 3h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Listen to the customer and have the correct information for the rental. Was told I would get an extra day due to the pickup date being changed and was told I would have 10 % off that was not given when I went to get the truck. It was to late to book another company truck or I would have.

Terry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annie O. 
Évaluation :
5

Great friendly service. Very quick and knowledgeable. They did great will use them again.

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lee D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

george A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tiki P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA H. 
Évaluation :
5

Good job, very helpful

Janice B. 
Évaluation :
5

I just thought the local charges should be a bit cheaper. Plus I was hoping I could get a bit of a discount if renting it again really soon, which I was planning on doing.

Kerri P. 
Évaluation :
5

Great customer service!

Tim L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth U. 
Évaluation :
3

I was there after hours so obviously no one was there. Drop off was easy enough, location was clean.

Derrik W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

Uhaul personnel of 10th street actually referred me there. I felt they had rapport and took good care of me. Also the gal at Kiawanna's was very helpful too.

juanita Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jen R. 
Évaluation :
5

Always quick, friendly service at Northview. Every Uhaul I rent is at Northview!

Matt S. 
Évaluation :
5

S.O.

Glen E. 
Évaluation :
5

S.O.

Glen E. 
Évaluation :
4

Not thing you did a great job.and i got every thing moved in one load. Thank You.

ARTHUR N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
4

The gentleman at the bait shop U-Haul was very professional. Very organized. However, There was a mixup in the trailer delivery time when I came to pick it up on Saturday. When I tried to rectify it with Kellyn, he got frustrated and upset with me, and literally yelled at me. I told him I'm just trying to figure out what got messed up. And I told him “thank you for your customer service.“. What gets me is I have worked in customer service my whole life starting at 14 years old, I'm now 56, and I've never yelled at anybody. Even when I wanted to. So I don't appreciate getting yelled at by others in customer service. I won't recommend this place again and I'll go out of my way to avoid it, that's for sure.

Terence P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alvin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
5

The owner Matt was extremely helpful and friendly. It was a pleasure to work with him, and we look forward to working with him again in the future. It was by far the best Uhaul experience so far.

jack C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elisabeth F. 
Évaluation :
5

Great customer service. Good folks!

Samuel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David V. 
Évaluation :
5

The gentleman at the drop off was amazing! He was so nice and very courteous. I hope I never have to move again but if I do, I'll use his store!

Brandon T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeffery B. 
Évaluation :
5

Na

Cindy C. 
Évaluation :
5

My Only complaint is the cab of the U-Haul smelt like cigarettes. Other then that I had a good experience with this location. The staff was really friendly and helpful! I would use them again!

TAWNA M. 
Évaluation :
5

Staff was was very helpful and nice, would definitely use this location again if needed!

TONI E. 
Évaluation :
1

No…Penske truck from Birmingham to Seattle was $1700 U-Haul truck from Salem South Dakota to Seattle $2300 within three days of one another

TYLER E. 
Évaluation :
4

You good

Msonga S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Manvel K. 
Évaluation :
5

Friendly, courteous service. Would use this location again.

stephen L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARCUS W. 
Évaluation :
5

Quick, polite service. Always great at Northview. It is refreshing to hear please and thank you when we visit Northview. It's the only Uhaul location we use and we highly recommend. Awesome!

Matt S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell B. 
Évaluation :
1

The guy who rented me the dolly had poor customer service. He only checked the brake light and not the turn signals and they didn't work.

JD W. 
Évaluation :
4

Could not get transmission into park. The key would not come out without a lot of effort.

HARRY E. 
Évaluation :
5

The manager bent over backwards to communicate with me to make my pick up easy by texting me directly and walking me though the fter hours pickup.

Walker W. 
Évaluation :
5

Great service. Very helpful when a blizzard arrived and slowed our return time to later and would have been ok with an extra day. Was very helpful not to have to rush out on bad road conditions. Very helpful when dropping off after hours. And in confirming all was well the next day after dropping off the truck after hours. Lot was well setup. God's blessing to you through Jesus and have a great Christmas! THANK YOU!

THOMAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina F. 
Évaluation :
5

The U-Haul rep. at the location was awesome and tried his best to help me. He even managed to nearly save my opinion on the service however he too was screwed over by the regional office. These 5 stars are for him, not U-Haul.

Corbin A. 
Évaluation :
5

Very pleasant and helpful.

Richard C. 
Évaluation :
5

This location is the best place to rent equipment of all the Sioux Falls locations. The service is unfailingly pleasant, easy to negotiate as opposed to bureaucratic, and they are very good about helping hook up to trailers and familiarizing the customer with the equipment. This is the only U-Haul location in Sioux Falls that I will patronize.

Les S. 
Évaluation :
5

Uhaul lost my first truck and sent me to this location. Matt was incredibly kind and helpful and got it all sorted out.

Autumn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

First off, the equipment worked well. Must better than I expected. I would suggest to things; Have the truck start with a full tank and have the renter return it full. It is kind of a hassle to fill the tank partially. Add cruise control to the truck. Major pain driving 1 500 miles pressing on the gas petal.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELYN C. 
Évaluation :
5

I asked the employee to double check my return since I didn't have the truck I originally reserved (due to a mix up at the pick up location) and she was very helpful and accomodating.

Lisa R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Khaalid S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEDA P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

All I can say every u-haul location I have been to the personal have been awesome, Highly recommended.

ALAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE M. 
Évaluation :
5

Online Customer service was trash. Multiple incorrect submissions and incomplete purchase, no information as to the next steps in the process

IRINA V. 
Évaluation :
5

The agent was kind, thorough, making sure the equipment was in good working condition. Concerned about safety issues.

Myron J. 
Évaluation :
5

Wonderful customer support and would tell anyone looking for a Uhaul rental to go here first!

DUANE B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheri D. 
Évaluation :
5

This was the first time I used a u haul. The renter questions threw me off so I called they helped me. After that the process was easy. Pick up and dropping off.

Gladys L. 
Évaluation :
5

One issue: Had to play with gear selection to start and shifting (auto) was sluggish. Otherwise happy with service and Representative!!

Jacqueline K. 
Évaluation :
3

I called and make the reservation and went to pick up the trailer it wasn't at the location and then they give me the address of another location that is was the main place and I was no trailer there either and they gave me the other location finally its was at this location is a fish bait store. I think they don't now wear they stuff are.

Daniel C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristi D. 
Évaluation :
1

Beats me.

MARK B. 
Évaluation :
4

website said it opened at 0800am on Sunday. When I got there to drop off the trailer the sign on the door said it opened at 0900am on Sunday. Ended up doing the U-Haul check in on the app.

JAMES L. 
Évaluation :
3

The guy was not friendly at all!

Danette M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW K. 
Évaluation :
1

Fix window cranks, post, Anywhere, that if your late, you HAVE to call and adjust time or waste hour messing with website with no explanation why your after-hours rental ISN'T available. Do NOT rent dolly after hours! Did NOT receive, cost all productivity night 1. Called, was informed that I could drive 20 miles out of my way, AT MY EXPENSE, to pickup the big dolly, which apparently was an "excellent idea" by Uhaul.. based on the "it's bigger and I won't charge you the extra" B's. So I lost HOURS of moving time and in turn rental fees, then I am so appreciated as a customer that I can spend 15,8 mileage and 6$ (rough) in fuel, not to mention MORE time and wasted "moving favors lol" to be rented a piece of equipment that is impractical for my needs, at a minimum price reduction, apparently out of the locations desire to at least Attempt to meet it's contracts. A 2 day move turned into over 72 hours. so I'm out the money spent to acquire n ACCEPTABLE dolly, 1 days rental 19.95, plus beer and brats, etc for UNUSED help. Now, You ask, U-Haul has been my go to for moving needs for 25 years, I have faith (you say) I'm sure they corrected this issue as soon as able. LOL... NOT! After adding 19,95+150 (Extra days help, and a purchased dolly) Not only was I "Phone-tagged" "Chat-lived (useless)" but I was STILL ***CHARGED 3 DAYS DOLLY RENTAL***" and sent a F'n BILL, With a 30$ LATE FEE threat if not PAYED close to IMMEDIATELY.. (days) or COLLECTIONS! Now I have truly NEVER reviewed a company...Period... BUT Y'ALL ARE BS AND CAN KISS MY A**!! I Still have not Received my dolly rental, taxes, etc refund... I planned on a truck to finish additional location this week... And had my refund been applied, I wasn't even to bothered by the wasted money, time and favors used... But no.. so now I'm thuroughly PISSED! Want to live up to your contracts? Your "promises?? And, Your TRULY deserved, 99 % of the time, reputation of Excellent value for families moving needs? Clear the 24.?? You are mistakingly billing me post rental, give me 10-15' truck, small Open trailer and actually include a 7$ dolly, FREE For 24+ hours... Say Wednesday 6pm - Thursday BY 10pm. I will of course pay local mileage, taxes and used fuel ☺! I'll be expecting a Call in the morning If agreeable. If Not, this will NOT be my only well considered review of recent "service"s. Either way I expect my Invisible dolly fees, etc to be cleared so not -25$ish... EVEN ledger on prior rental. Thank You for the Excellent Consumer Experiences typically enjoyed by myself and millions! Let's not let one poor location, in Sioux falls, tarnish the U-HAUL Reputation! Thank you for Your consideration and attention to this matter. Sincerely, E.P.O. SFSD.

Eric O. 
Évaluation :
5

Nice worker here and bait shop

Jeff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade H. 
Évaluation :
5

Gear shift indicator did not work had to feel your way across the gears to find gear. Passenger side mirror glass broke only 2/3 of glass still there. Attendant said they had notified uhaul company but they had not yet come to fix or replace it.

Brenda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly W. 
Évaluation :
5

Would be nice if preferred pick was actually ever where you pick it up

Matthew W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dwight J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly K. 
Évaluation :
5

Did a self return at this location. They handled it promptly in the morning.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYREESE L. 
Non les évaluations ont été soumises pour cet établissement.

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