I had a dispute with the operator of this site. It was partially my fault because i did not pay much attention to the contract at the time so while the contract said i got the vehicle with 3/4 full tank, the fact is that i got the vehicle with the needle closer to half tank. However, to his credit, he took care of it. I believe you should move away from that standardized contract which have fixed gas tank gauges as it can be a source of discord.Orien W.
Customer Reviews for Personal Mini Storage Forsyth
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Winter Park, FL 32792
(@ University Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bonita A.
Le client n'a pas laissé de commentaire.Susan B.
Le client n'a pas laissé de commentaire.Patrick W.
Property managers are so understanding to your needs and concerns. Will definitely use the same location againMarie R.
Le client n'a pas laissé de commentaire.Alex N.
I received the truck with a half gas tank, I used it to road 19 miles, and my card was charged on 6Gl of gas, this is ridiculous and unfair.Larissa M.
I can't think of anything at this moment so keep up the good work awesomeJerry E.
Le client n'a pas laissé de commentaire.Vijay R.
Nothing the U-Haul representative was very professional and friendlyDerrick W.
Le client n'a pas laissé de commentaire.Dustin G.
Le client n'a pas laissé de commentaire.Zacary D.
Le client n'a pas laissé de commentaire.Denise C.
Le client n'a pas laissé de commentaire.SANDRA C.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Juan G.
Staff was very friendly and helpful.Miguel C.
Le client n'a pas laissé de commentaire.Brienna A.
Le client n'a pas laissé de commentaire.JIMMIE P.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.KRISTY A.
Le client n'a pas laissé de commentaire.RAUL C.
Le client n'a pas laissé de commentaire.Jeff H.
Not this location but other location did not have my rental that I had a reservation for and sent me 7 miles away. Not cool. This place was super friendly and super helpful. I would rent from them again. The uhaul I drove might need to be retired. Sounds awful. Drives awful and I just did not feel safe in it.NICOLINA F.
Bad check in. Gas gauge mismarked on check in and the old lady who checked me in refused to do a walk around and gague check before i left. She needs to get another job. I was charged for gas that that i put back in the van because she mismarked the contract. Bad experience with this location! And i am a long term u haul customer and never had a problem before.Richard R.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.Dylan S.
Le client n'a pas laissé de commentaire.Mary H.
Front desk was so kind and helpful. Thank you!Colton B.
- Unit cabin was dirty. - No Covid measurements applied. - The door of the driver was leaking water to the driver during the rain. - Store where the truck was rented had a chip option in the front line of the parking lot but, no similar units for that price was available so I have to pay a higher price because of that.GABRIEL A.
Le client n'a pas laissé de commentaire.MICHELE D.
I signed up for the remote rental, but The truck was locked behind the gate when I came to pick up. I was not able to find a gate code. I arrived at 8:00, the website said the location would be open but the sign in the door said 9am, so I ended up waiting a long time. No reps were available on the uhaul 800#, so I hung up after 10 min. Fortunately the on-site manager noticed me and opens the gate a little while later. It was quite frustrating and delayed our start, for something that should be relatively easy to address (provide gate code for early reservations, or correct the website with correct hours, or properly set up the mornings rentals, etc.). The truck was fine, though lots of sand in the footwell and running on fumes when I picked it up.David Y.
Le client n'a pas laissé de commentaire.KIMBERLY N.
Le client n'a pas laissé de commentaire.IVETTE M.
Le client n'a pas laissé de commentaire.JOHN Y.
Le client n'a pas laissé de commentaire.Ann S.
Le client n'a pas laissé de commentaire.TREVELL R.
Kira was very friendly and helpful. Made it a very enjoyable experience.BRIAN F.
Not helpful at all. Just seemed to want to go home.CYNTHIA B.
Upon my arrival to the location there was no one in the office. The guy that was supposed to be working that day did a no call no show so I was late getting my rental due to that problem. Also when I returned the truck the guy that was behind the desk didn't go out to check the equipment to check to if gas had been put back in the truck or to tell me how much mileage that was done on my route so I have no way of knowing whether I am owed back money for that day. It was a complete disaster! Will I go to this location again, never if I can help it.Drameika S.
Workers very very nice and very helpfulBRIAN F.
Le client n'a pas laissé de commentaire.Hector R.
I just didn't have a great experience with staff. I wasn't shown the drop box, wasn't explained all the paperwork, waited on office for 45 minutes and still only got half of what I needed. It was hit and miss. Truck was fine, unit is fine. Overall the stress wasn'tEMMA H.
Make sure your inventory is updated and your employees do their jobsAMR N.
Very nice employees at this location compared to other Uhaul locations i've been to.EDUARDO R.
Service was amazing! Young lady at front desk was super cool.EDWARD L.
Le client n'a pas laissé de commentaire.Hector R.
The service was great and the young man that helped us was very personable and friendly. It was an easy pick up and drop off.CULLEN B.
Le client n'a pas laissé de commentaire.Thomas M.
Fast, professional, friendly service.HECTOR R.
Honestly, nothing. It was a great and easy experience renting a truck from this location.JAMES L.
Le client n'a pas laissé de commentaire.Khouri N.
Le client n'a pas laissé de commentaire.JOCELYN R.
Lack of power Steering made maneuvering difficult.jonice G.
Le client n'a pas laissé de commentaire.Travis K.
Le client n'a pas laissé de commentaire.Linda B.
Le client n'a pas laissé de commentaire.Gudrun K.
Le client n'a pas laissé de commentaire.BRANDON K.
Le client n'a pas laissé de commentaire.Jennifer K.
Le client n'a pas laissé de commentaire.ANTHONY P.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Great service! The owners are very friendly and helpful throughout the whole process. Received the best quote for using the equipment. Was able to check out and return the equipment in the most timely manner. I would highly recommend their services to friends and family.KENNETH M.
Le client n'a pas laissé de commentaire.CAROLINE C.
Le client n'a pas laissé de commentaire.Katherine M.
Copying the license instead of taking pictures might be more efficient, but i dont know how much that could mess with things.MICHAELRILEY F.
Owners' were excellent. I recommend you work on your online check-in experience. Luckily, the owners were present to assist me in the process.Jacob S.
Alicia and Tony are the greatest people, they offer every service you can think of to help you.Felicia B.
maybe get updated software system too slow.Timothy M.
Everything was great until the return check in using the app it didn't work properly. It couldn't find my location even though I was in the parking lot and my location was activated on my phone. This caused me to be charged a check in fee of $20.00. I tried calling the rental location but was bounced around by the automated system. This doesn't mean that I wouldn't rent there again but I was really disappointed in how â€˜this transaction ended.James B.
great service :)Miguel Angel G.
Tony and his wife were extremely helpful. Location is perfect for me. Great job!Eduardo R.
Good costume serviceLivan A.
I felt like I was treated as if I didnt have a right to rent a uhaul van from this place. The attendant questioned my visa card and insinuated that is was prepaid I felt this was done due to the fact that I was black.Nathaniel H.
The best costumer service and really professionalLivan A.
The folks there were very friendly and helpful! Thank you,!Francis G.
Le client n'a pas laissé de commentaire.Livan A.
This location was great and I have no constructive criticism. Thank you personal mini storage for your sincere help in making us feel comfortable with this part of the process.Michael V.
Le client n'a pas laissé de commentaire.Anthony P.
Alisha and Tony were very helpful explaining all my responsibilities, the features of the van and how to reach them with any questions. This was the best rental experience I've ever.Ashley S.
Le client n'a pas laissé de commentaire.angel R.
Tony went out of his way to be helpful.Robert R.
The services was very verry goodTyrone O.
Le client n'a pas laissé de commentaire.Tracy S.
The couple working at this location was awesome. So nice, helpful, and a pleasure to work with.Nicole G.
Great, personable staff! Made my reservation pick up easy! Had I not moved from Orlando I'd definitely use them again!Charlie J.
There is no room for improvement. This location helped me out of a very bad situation simply by doing their jobs with smiles on their faces and genuinely doing whatever they could for me. Sometimes you just happen to run into the model workers for a business. Tony and his wife were such kind and amazing people, that I literally can't wait until the next time I have to rent a U-Haul just so I can say hello to them again. And let's be real, who gets excited about having to rent a U-Haul? Well...that very thing happened because of these people. I would highly recommend giving them a raise, some paid vacation time, or just something from corporate to show them they are valued in the company. They love their jobs, and we're absolutely the most kindest people behind any counter of any store I can think of.Alexander Joseph M.
Very nice team of husband and wife. Excellent service.Samanvaya J.
Nothing. Property managers here are wonderful.lucas A.
Van was confirmed day of and when we arrived, it was not located in a spot easily accessible. The folks working the counter opted to transfer my rental to another easier to access. However, it became a time consuming task to switch from one vehicle to another. It did not appear they were very organized nor knowledgeable of how to run the rental system on their website. Friendly enough, but when you're in a hurry and you thought it'd be an easy pick-up and it takes 30 mins, well.....Julia K.
Friendly and Fast return.Cesar S.
Le client n'a pas laissé de commentaire.Jennifer F.
Le client n'a pas laissé de commentaire.CARLOS V.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Wenbo H.
Le client n'a pas laissé de commentaire.Nitin Ramesh R.
Le client n'a pas laissé de commentaire.Leonard W.
Le client n'a pas laissé de commentaire.Valeriya V.
Vehicle was clean. Interior well-maintained. Vehicle was misfiring on at least once cylinder. Engine needs service.Michael T.