Le client n'a pas laissé de commentaire.
THOMAS P.
Customer Reviews for Pinnacle Storage Of Longs
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I waited an hour and a half for my trailer because the person working there was “cleaning storage units†because “he has other things he has to get done†which I understand, however, I showed up on time and my reservation had been in the system for over a week so they knew I was coming. There was a sign on the door to use the call button if no one was in the office… but he let the phone die before stepping away from the desk. No sign saying “come find me around back†or anything.
Olivia K.We also hit a jackpot with this facility.. accommodating and extremely helpful. Once again we recommend their facility as well to family and friends.
KEVIN G.You can't fix something that is not broken!
DAVID J.Office not open but couldn't check out online
Dawn H.Easier drop offs locations or offer pick up service for a fee. I'd pay for someone to pickup the trailer or truck after a long move etc…
Tim P.Allow to upload more than one picture for each view of the truck for dropoff.
Rachel A.The gentlemen who work there I would do business with them over and over again so if you are in the area an need a u haul give them a call or stop by they will help you
Marry A.That's a better computer system
TIMOTHY C.I already have recommended them
David H.We dropped it off after hours
Dennis W.Friendly and helpful staff.
Alan G.This location I have used multiple times. Mal & Charles couldn't be friendlier or more helpful.
ROBERT O.Bumper was hanging off.
clark E.Great people.
Bruce A.Truck was dirty and stinky! The guy ran out and sprayed Lysol!
Mark L.Gentlemen to drop off was very cooperative and friendly.
John B.Pinnacle storage was great. The equipment was very good. UHaul scheduling is horrible. My truck was not there. Uhaul traffic control has no clue. The female phone person couldn't care less. You can't call the day before and tell me there is no truck when a I booked it two weeks earlier. Thanks go to Mal and Charlie at Pinnacle Storage.
Sara R.Rien
Gary C.They were close put key in dro
ANNIE S.Good experience on this end.
PHILIP S.The location and staff were fine, the truck itself was the issue. It was clean in that it didn't have trash, etc in there, but the overwhelming stench of smoke was horrific! I really don't have the words to describe how bad it was. I had a splitting headache, was nauseous and miserable having to drive it. I stopped and bought a bottle of Febreeze to douse the truck in it to attempt to make it where I could drive it for over 3 hours after it was loaded and aired it out while we were loading it. My clothes and hair stunk even after efforts to improve it. I cannot believe that smoking is allowed or tolerated in a rental and to deliver a truck in this condition was completely unacceptable.
MELVIN E.Everything was perfect. The guy who was at the location was very friendly and helpful. Couldn't have asked for a better experience.
JOSEPH D.Would like the mileage price to be a little less. With the price of gas its getting to high to rent a uhaul. Best to gather the friends with trucks 藍
MARY D.truck was dirty inside
KENNETH S.Inside of truck cab was disgusting. Drink and peanuts spilled in cup holders and floor.
ROGER B.Mel dose a great job.He explains things to u and go's over the truck and storage room. And is there to help if u needed it..I highly recommend this place the room was clean and the place is very nice.Mel is a great asset to pinnacle storage.
PETER L.Service your vehicles. The one I rented should not have been on the road. There was a sticker on the dash that said "Speed kills". So does bad brakes and no suspension and lack of maintenance.
Alan S.Very professional conduct, hooked up & unhooked trailer & helped check equipment working order...............
William H.Mal and Charles were very helpful and accommodating with the truck and vehicle that we towed.
Brian P.Aok
LARRYBURTON F.Nothing. The guys are great there.
JOSEPH R.Charlie & Mail we're absolutely the best in helping me with my move! Very accommodating and I really did appreciate their help!
Jean N.Charles and Mal were both caring and professional individuals. Very helpful when conducting the process of renting and returning the truck.
MAHLON L.Great service. Very pleasant experience. Ivy
CHARLES F.Rien
KIM V.I had been told (by a Uhaul representative) that the only truck available in my area was 58 miles away and I could only rent a 20 foot truck. I had requested a 15-17 foot for a one way rental. I hung up the phone and found a truck only 10 miles away with my first phone call. I don't think I will ever rent from UHaul again. I got the 20foot and NEVER felt comfortable with that size during my long drive.
NANCYVAUSE F.Very friendly atmosphere. I would recommend to others without a doubt. Good People!
Monte C.Nothing I know of
PAUL S.They work very hard to provide Superior service!!
Gary R.Awesome & knowledgeable friendly customer service.
Tyrone H.Nothing, everything was great! Even down to the guy that helped me out! I think his name was Charles! Thanks for everything!
MAURIAH J.Nowhere to park the trailer. Employees rude and not helpful
CORA H.I did not like having to verify who I was via 3rd party members; escaping abuse can be hard, and this makes it harder.
Arthur L.Everything was just fine. Mr Charles is pleasant to have dealt with.
FELIX D.