I was given so many different prices and given false information regarding the mileage and limits. I feel it was a big money scam. Due to my situation of being in my car with kids for 2 days. Never let ppl know your in dire need. With me being a Nurse, I try to Help everyone & not use ppl….Times Are Too Hard…….!!!!!!
JONES R.
Customer Reviews for Race Track Marketplace
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Yes is perfect
Rocky C.The windshield wipers didn't work and the agents that run the desk aren't always there when you need them.
Alesia J.The truck had a dent in the roof from previous renters. Dealer tried to place blame on me because I had insurance. He stated the next after returning it " You have insurance so, it's not a big deal." I didn't cause any damage to the vehicle. But, it seems as though I'm going to be held responsible because dealer was too lazy to inspect the vehicle prior to me receiving it.
Brian S.The owner of this location was professional, friendly and very well informed. I will use this location again should I need U-Haul services.
sydney S.Many issues and hidden fees with the mobile check in and return process. A three hour rental (reduced from 4 due to insufficient communication from Uhaul) went from $19,95 to $68.92. Fees were charged that were not disclosed prior to reservation. Deceptive business practices were definitely employed. I'm terribly disappointed. Now I'm being asked to review the “location†and not the actual rental experience? Again, this feels like a deceptive decoy to hide where the real issue lies.
Terry S.Operators did a great job.
frank C.Customer service was sadly poor
John G.They were kind and explained the process. Merci.
Michon P.The man who set up my uhaul was awesome. I've had him help me twice within the last 5 yrs. He has the friendliest personality and fast service. When I need a uhaul again I will use him.
ANDREAWILSON H.Didn't have the cargo van as promised and I had to purchase the straps for one time use..
Jason W.Pleasant staff. Quick and easy process
NICOLE J.Owner of the store affiliated with the pickup was extremely helpful, knowledgeable, and fast with responding to questions and an issue I was having using the Uhaul app. Excellent customer service experience!
Benjamin P.Everything was good.
Dennis H.The gentleman who assisted me was very friendly and customer forward. He assisted me with the check-out and return process, and was very informative. He even helped me scan my driver's license for the verification process. Would definitely return!
Matthew M.Super convenient and the staff is very helpful and polite. Would give 10 stars if it was possible.
Anthony S.Great service at this location and very friendly owner.
Christopher A.After returning the Uhaul back to the store and taking all my pictures and get the ok from the store owner that everything was done right and I'm good his exact words. The store own went back and charge my card more money behind my back lucky I caught the problem immediately, when I notified the store owner that he stole from me he lied and when I gave him the proof he said he has a customer I told him I'm a paid customer that's on the phone with him now with a problem he hung up the phone. I'm thankful that the company Uhaul themselves seen the problem from on there end and reimburse me my money. I appreciate them, just watch out and check your cards behind private store owners after you rent your Uhaul cause they will scam you people work too hard for there money for that But the actual Uhaul company came thru for me so imma keep using them. Thank you Uhaul.
KEITH H.Excellent service
Matthew H.The tire on the tow dolly was nearly flat when I picked up the truck. I needed to fill it with air every two hours and then, eventually, I needed to call roadside assistance to have the tire changed.
ZACHARY C.Please keep up the good work
RUSSELLWAYNE H.This was a great experience. I was able to get in and out very fast and the owners of the store were extremely friendly.
Matthew J.Please keep up the good work
RUSSELLWAYNE H.The store owner was rude. He snatched the keys out of my hand and started talking in his language to another coworker. He wanted me to climb up in the back of the truck to hand him his blankets and dolly and I informed him that I had a plate, screws and a rod in my left leg and right foot. That really made him angry for whatever reason. And I never remember having to do that on any of my other Uhaul rental experiences.
Monique T.The owner of this location is rude and unprofessional. He did not want to review truck when I returned it...but claimed truck was returned dirty afterwards. I had pictures of the truck-- inside and outside that assisted me dispute the so called "cleaning fee" . Customers...if u rent from this location....please make sure the owner walks and clears everything with you there so no billing surprises. Sorry...not ideal service...rent at Lombardy location where service is excellent
lilian J.Excellent Service and great communication. Top notch location.
DANIELHARRISON P.Nothing more than was done today, service, speed through the process and vehicle condition were exemplary!
PAULANDREW W.Make sure that everything is accurate with the vehicle and online information for the vehicle.
Sherri H.Great service! Very friendly and helpful staff. Truck was clean but had a lot external damage from previous rentals.
Thom S.Excellent
Rocky C.Is very accommodating And great customer service no service in this season of hope help us to pay off the mortgage with these great heroes go to
Harry B.Keep doing what you are doing.
KEITH P.The salesman was super friendly and knowledgeable about the equipment that was rented and helpful with attaching and detaching of the equipment. Excellent customer service.
MICHAELSTEVEN D.Excellent service
ROCKYA C.Everything was great! I rented a car carrier trailer and it was in great shape, easy to get to, and return. The proprietor was fantastic, very personable, and helpful. I would definitely refer to others, and will most likely rent from him if/when I need to rent again.
JAMESLEE B.Service the vechiles
Deborah M.The only reason I dropped off at this location because it was opened on Sunday and convenient. However, I was a little apprehensive. The guy/location was multi tasking. Told me to take a picture of the mileages/ fuel dial for check out. Just wasn't use to this procedure.
Chailendreia D.The process was easy, thank you!
DIERDRAGAIL M.Excellent service à la clientèle
LISA M.Very easy to work with!
STEVENTYRONE A.You are thieves. You just stole money from my account that was not authorized after giving me a refund for your representative doing shady business practices. DO NOT RENT FROM THEM PEOPLE. THEY CHARGE PEOPLE'S ACCOUNTS WITHOUT AUTHORIZATION.
Latisha D.I really appreciated the service I received today when I went to rent a van at this u haul location and the gentleman who serviced me was helpful and insightful with what I needed and communicated the best advice for what I needed so from now on anytime I need a rental I will be going there…many thanks!!
LARRYTYQUAN ULYS H.Staff was very helpful, truck was in great shape.
Nathan S.I was over charged for the rental
HARRY M.Double charge me truck ran hot many times .customer service no help to get my refund I'm angry about my funds
SHARIRISTAMAL C.Excellent service à la clientèle
James W.Nothing it was a perfect experience the gentleman who helped me was great!
RICHARDLEE T.Owner was very helpful and knowledgeable about the equipment.
CHARLESE F.Le meilleur
LEROYDAVID W.