Le client n'a pas laissé de commentaire.
Giri M.
Customer Reviews for Silver Isles Cleaners
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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More than one person working the location and checking the truck before it is rented out by a new customer.
Andrew R.Make sure your lockbox work properly Have someone at the location who can assist Your website needs improving. A lot of improvements.
Maia E.Everything from top to bottom was superb!
MARTIN R.There is no wifi or cell service in the garage where the trucks are kept. It is nearly impossible to check in and out using a mobile device. The woman inside the location did not know anything about uHaul. She was a dry cleaner. She gave me a contact phone # but no one ever answered or returned my message.
Shellie S.No agent is there until 12midday, and was not there upon return of the vehicle at 5pm. This was an inconvenience because i couldnt get the check in online to upload. So my pick up was 11am and i had to wait an hour for the agent to come on.
Arlene S.Mr Jaime is punctual, professional, reliable & even has delicious snacks available at Main street location knowing that when you're relocating one is so busy, one can't even stop to eat.
Grace F.Nothing I can think of at this time
Alvin D.They charged me too much I didn't like it
MARIE B.No assistance what so ever. Van on one side and keys to the vehicle on the other side. Van had a roach. Never again will rent from this location. Very upset
RONNY C.Very accommodating, friendly staff, and will work with you on your needs.
MARLENE F.Overall UHAUL is a good service. The Location is convenient and comfortable. I had 10am pickup but didn't get through till almost noon ( the rep came late - apologizing profusely and offered to extend my rental time ). The Unit was overall clean but looking on the seat you could see it crumbs/sand. That didn't bother me much but what did were the young roaches that seem to live inside the vehicle. They came from the headliner mostly and a few - yes there were a good amount (I killed 4) - were in the carriage area. Overall score 4/10 but that can change easily which is why I would recommend.
Monique M.I like not having to have person to person contact but this location has a major issue for drop off. The parking lot has no cell service and when dropping off I had to walk out of the parking lot after each picture to continue of it would go online and make me start the drop off procedure all over again, Very frustrating.
Caron S.great customer service and very helpful!! Super nice people running this business!!!
BRENDA A.Merci.
ROODY P.It would be nice to have a sign of some sort in the vehicle stating the vehicle has been sanitized with associated date. (Covid-19)
Loaman N.I didn't like the online process it is very cumbersome and time consuming
Harold C.Specify a location to return dolly and equipment rented after hours. I had to put them inside the truck cabin.
Salvador B.I've rented u haul trucks yearly for the last three years. Picking up and dropping off have always been hassle and stress free. This new pick up by phone process has been terrible. And now there's a $20 charge for them to review the truck? If not you have to spend 15 minutes taking pictures when you drop it off. Terrible. Never again
Karla G.The service representative was not at the location at my scheduled time of pickup, so he changed my reservation to a self-service pickup. In turn, he did not bring the truck out of the parking garage and I had to complete all of the pre-work to drive the vehicle myself. The vehicle parking location was terrible. Lastly, customer service was very poor.
christina K.Great service
Amanda C.Everything was good
Muhammad G.Store personnel assisted me through the entire self checkout which was a phenomenal. He was very patient being it was my first time. Thank you ??
Elibert V.N me my reservation was for 2 pm I left at a quarter to 3 almost
Natalie R.It was no posible to drop off in a location close to the moving place. I do not know why. I did ask and they answered NO. Merci.
Ruben R.I truly felt comfortable with this location. With all that is going on with Covid, the fact that I was able to do the pick up all virtual that was awesome! The rep was extremely pleasant and polite and easy to reach over the phone. That made the experience even better. I will most definitely continue to use this location for my Uhaul needs.
JHOAN A.Back inside of Truck was dirty. I also paid for a dolly, wasn't in the truck. Ended up have to drive extra miles to get the dolly from another location.
Frankjelico F.Poor onsite and on call customer service.
Mohammed P.The Parking Garage ceiling is is literally inches from the roof of the van, you have to maneuver around the hanging exits signs. Vans are parked on the 3rd floor of the garage, keys are on the first floor around the corner of the Garage.
Sergio B.I have been a repeat customer at this location, and the service + equipment has always been excellent. I cannot think of anything necessary to improve my experience.
Thierry D.the person who works there made me wait more than 30 minutes because he was not at his place of work, on the other hand I had to wait like 20 minutes to park the car because the place where they told me was full and to finish the vehicle had drip on the roof damaged a mattress on a bed and the charges on the bill were very high
David C.Staff was pleasant and helpful.
ANGEL A.Jaime called me in the morning before my pickup time to inform me that there was no handcart available. He went and got one for me anyway. Jaime went above and beyond the norm for customer service. He was very informative and reassuring. This place also does laundry and looks very clean and well organized. Had a great experience at this location.
joel F.Very good Customer Service
Marie C.All good. Thank you.
Daniel N.These new Ford vans are cool. They upgrade the van experience. Customer Service was Awesome!
JAIME B.Great people. Very understanding, accommodating and they seem like genuinely good people. Great experience.
KELLY S.I went over one mile and I had to pay extra, I think I could have saved some money if they didn't have to charge me extra just for one mile, but its ok, I won't come back to use this place!
carlos G.Friendly staff, great location, no wait time. Experience was great, and service is efficient.
Thierry D.very good service and fast which was what I need it at the time.
Edmundo B.The equipment was in good shape, no dents or anything. The interior was not completely clean nor the cargo area. Loved the self pickup, I took me a few minutes to find the "drop off" key slot. But everything else was fine.
Jean Carlo T.Amazing service. Very friendly staff and very professional. We've rented twice from there. First time was to move out of south florida and we chose to rent from there while visiting South Florida. This is our number 1 U-Haul in South Florida. Keep up the great work guys!
ricardo C.Very good service
Josefina S.The lady who helped us was excellent and went above and beyond at this location and kept to her word of finding me a vehicle. The price is just ridiculous though! Hi
Ganesh P.Truck did not seem well sealed around the doors or windows as there was an extremely loud noise of air inside the cabin making it hard to speak to your copilot.
Carlos R.Had a great experience altogether.
George Phillip W.All excellently
Luis S.There's nothing to improve. I had a wonderful experience with your company.
Daphne B.The gentleman was very kind and knowledgeable. Store was clean
Booker W.Don't have sleezy owner
LIONEL G.