Maybe discounts for repeat customers. The Gentleman at Garfield location, has excellent customer service, we always use this location for our uhaul needs.george O.
Customer Reviews for SMC Outlet
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Paramount, CA 90723
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 3h pm
- Sam : 9h am à 3h pm
- Dim : 8h30 am à 12h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kristin T.
Customer service was not as expectedERNIE D.
Le client n'a pas laissé de commentaire.Jhonny S.
Have more type of trucks in the same locationJose V.
Extremely overpriced. This isn't specific to this location, just uhaul in general. $7100 just to rent a one-way 20 ft truck?! That is ridiculously overpriced and uhaul should be investigated by the BBB for price gouging!DANIEL O.
My only disappointment was that we were never told the location we had made the reservation with closed and no one reached out to us to tell us until I called with a question.Mia B.
Le client n'a pas laissé de commentaire.norma G.
Le client n'a pas laissé de commentaire.Bernardo A.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.Oliver A.
Le client n'a pas laissé de commentaire.Jovanna W.
I rented a dolly that I never received, but was still charged $10. I need a refund IMMEDIATELYRobbie M.
Le client n'a pas laissé de commentaire.Heather S.
Le client n'a pas laissé de commentaire.Denniss C.
Le client n'a pas laissé de commentaire.Lori Y.
No es necesario ninguna recomendaciÃ³n es un excelente servicio lo que nos ofrecenmartin Z.
The price per mile is outrageous ! Other than that, everything else was above average..Ronald M.
Le client n'a pas laissé de commentaire.Francisco J.
Service was very fast. We checked in and got our truck in less than 15 minutes total. The truck was clean and brand new. Very happy overall.Lilia Q.
Thanks for the serviceFrancisco R.
I walk in and the man there said yes I said I'm here to drop off he said ok give me key we will email you no customer service felt like I might get ripped off or wasn't dropping it with the correct personKatelin A.
Le client n'a pas laissé de commentaire.Edgar G.
Excellent service. Thanks 😊Deborah L.
Truck that was rented smelled like urineDavid A.
Le client n'a pas laissé de commentaire.MATZEL A.
When I first came into the store I stood there for about 10-15 minutes before anyone even came to the counter then the guy just stood there looking at me like I was going to rob the place or somethingDavid S.
Le client n'a pas laissé de commentaire.NORMA L.
The man in charge was rude and wasn't explaining anything about how it works or how to check the mileage or where to drop off keysviviana A.
Le client n'a pas laissé de commentaire.Crystal B.
Refused to give me a receipt for the return. Took 3 hours to check in the truck and only after I called customer service twice to complain and insist they do it. Not the uhaul company experience I have known for 30+ yearsFARAH A.
Le client n'a pas laissé de commentaire.Lisa C.
Le client n'a pas laissé de commentaire.Justin C.
It is always easy to find a location and easy to rent. Way too much useful. MerciCARLOS R.
Le client n'a pas laissé de commentaire.Rosie A.
Le client n'a pas laissé de commentaire.Krystal H.
Le client n'a pas laissé de commentaire.TWILA N.
Le client n'a pas laissé de commentaire.ALAN P.
Le client n'a pas laissé de commentaire.Stephanie B.
Give receipt and better communication ( No receipt) Internet service system update ( Using as excuse) explanation the charges (NO SURPRISES) COMMUNICATION !!!Marbelia D.
Le client n'a pas laissé de commentaire.LAKEISHA REGINA R.
Le client n'a pas laissé de commentaire.Watasha H.
The equipment was old. This Uhual truck should be discontinued. It sounds really loud when you accelerate & it doesn't have a back up camera. Only experienced drivers should drive these poor trucks. For the same price other uhual dealerships offer trucks with backup cameras. I only accepted this offer as a last resort. P.s I wasn't even offered a dolly.Angel A.
Most sketchy uhual wasn't even sure if it was an authorized facility considering how run down the location was. Will never recomend this location ever ..LUIS B.
Le client n'a pas laissé de commentaire.GABRIEL H.
Can't really sayMelvin M.
Le client n'a pas laissé de commentaire.Wilberto R.
I don't move often so it would have been nice to have someone verbally explain the entire process. My brother and I were somewhat confused. Online I had an option to rent a van which would have been cheaper. Apparently, the website claimed there was no van available. I literally seen a van in their location's lot. I only put $30 of gas. I spent nearly $200 when I was expecting to spend less than $130. I wish I had a much better experience. I amRamon C.
Le client n'a pas laissé de commentaire.andre S.
Le client n'a pas laissé de commentaire.Marlon J.
Le client n'a pas laissé de commentaire.Gill H.
14045 Garfield Ave, Paramount, CA 90723 The older gentlemen here gave me a rate of around $150 but he charged $600 and when I asked about it he said well this is a deposit in case you steel the truck. Field Manager should check the video as there is a camera at the register because when I got to the drop off they said it was a flat rate. I got no paperwork and eventually I received a email. He will mislead you.PETER F.
Where I picked up I was told I can drop off in any location near to my new home and when we did they told us that NO. And that an address was assigned for drop off and was far for me. Not happy with that.Teresa G.
Great customer service!Laureonn G.
Le client n'a pas laissé de commentaire.sergio C.
Le client n'a pas laissé de commentaire.Guillermina C.
The truck was dirty inside and out, l vacuum it when l got home and before l took it back. They charger me for insurance that online l requested not to be charged, because my insurance covers rentals. Charged $140 of seven days. The person that helped me was in a hurry and would not give me a receipt, that l would get all in for by email that's when l noticed insurance was added. As many years as l have used U-Haul this is the worse. I guess I will use another Rantal company from now on. Thank you for your past service, F. ValdezFelipe V.
Le client n'a pas laissé de commentaire.Sandra M.
Smooth process, and good service.Sergio S.
Le client n'a pas laissé de commentaire.Mirella L.
my trip was supposed to be round trip, but they changed it to oneway and now they are charging me for two trips. do not rent from uhaul they will rip you off !!!!!!!!!!leonard W.
Le client n'a pas laissé de commentaire.Veronica S.
Easy pick up and delivery of rental.Silvia S.
Le client n'a pas laissé de commentaire.ROBERT V.
Le client n'a pas laissé de commentaire.JOSE V.
VERY DARKTheresa S.
My reservation was sent here to pick up at 8a they don't open this location until 9 caused a big headache for meHumberto G.
Le client n'a pas laissé de commentaire.FAITH H.
Good services Good truckTOMASA O.
The location was over 40 miles away from the destination in which zip code was applied. There was no need to have to travel that far when there were 10+ locations within a 10 mile Radius. Add this information been shared to begin with when asked at the original location. Would've been cancelled. Will never rent from uhaul again.SALVADOR V.
Le client n'a pas laissé de commentaire.Deborah L.
I was definitely overcharged for the rental. I was charged a fuel fee when I picked up the truck the fuel line/level was almost empty. I called several times to SMJ Outlet and only got their answering machine. I will be going there tomorrow to see how they came up with $298 total.Terri R.
Le client n'a pas laissé de commentaire.ERIC M.
The cost is extremely high.Julio D.
This location over charges they put the incorrect milehae when you take the truck also they dont give you a receipt and doesn't comply with sending the email to confirm rental. .this location is just a rip offricorberto A.
Le client n'a pas laissé de commentaire.Salomon R.
Le client n'a pas laissé de commentaire.Deborah Ixchel P.
Employee was not helpful at all. I had to remove the dolly from the truck. When he was moving the dolly he hit my truck and said "Oh well"Ray B.
customer service is great and fastBENJAMIN E.
You changed pick up location and then charged for extra miles.RICARDO A.
Le client n'a pas laissé de commentaire.Sevelino T.
Sanitation station?Carla J.
Thr price was very high. The truck was dirtyRochelle C.
Le client n'a pas laissé de commentaire.Francisco O.
Le client n'a pas laissé de commentaire.Monica P.
Le client n'a pas laissé de commentaire.FILIBERTO R.
Le client n'a pas laissé de commentaire.Otilia E.
They need to answer the phone. And uhaul 800 number did not answer either for questions.Norka M.
Le client n'a pas laissé de commentaire.Raymond D.
We did have to go to this location because there weren't any trucks available at the other locations closer to my house. But we had an excellent experience here.Ronnie S.
Le client n'a pas laissé de commentaire.Raul J.
Le client n'a pas laissé de commentaire.FEDERICO B.
Le client n'a pas laissé de commentaire.ali P.
Le client n'a pas laissé de commentaire.Bryan M.
The only problem that I received was the receipt attachments cannot be seen or open by the customer. I think this is done intentionally. In addition; all emails sent were with a no reply which means that the customer cannot go further with anything. The gas meter states that it had 3/4 of a tank when in reality it only had half a tank. The customer has to have the ability to question any mistakes made without any problems whatsoever Rgds, RayRAYMOND B.
It took the location a while to process my rental agreement. They did not have all the information that I was given when I reserved online and their system was slow.Jose C.
Never got my deposit back they held on to my $96 was told I would get it back it's been 2 weeks and nothing worse experience smhAdrian V.
Le client n'a pas laissé de commentaire.Gregg A.
Le client n'a pas laissé de commentaire.Dwaine H.
Have the supplies needed. I rented a appliances dolly and when I got there, they said they didn't have it. It's an inconvenienceKaren R.