I think this guy is renting the trailers for cash and not documenting it. This is what I got from him when he told me I couldn't have the trailer that was on my order because he had rented it for cash that day.Tim F.
Customer Reviews for Specialty Stone LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Morganton, NC 28655
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/7/2022: Fermé
- 9/10/2022 - 9/18/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck was dirty and sticky on the inside. The truck acted and sounded like it was about to fall apart. Also I was charged twice and more than the amount that I was sent a receipt for.Tyler C.
Le client n'a pas laissé de commentaire.Joel Z.
Le client n'a pas laissé de commentaire.hiram H.
Without giving my whole story; It would be EXTREMELY helpful to be able to split the payment between 2 sources.TeresaC S.
Le client n'a pas laissé de commentaire.Roger S.
Le client n'a pas laissé de commentaire.Brendan W.
Le client n'a pas laissé de commentaire.Donet B.
The inside of the truck floorboard was dirty and the window was down and it had rained and the dirt was mud on the passengers side and the door handle was full of water.BRUCE C.
There was cigarette ash all in the cab and it reeked of smoke. I informed the gentleman at the desk and he said he couldn't smell anything his nose didn't work. But I didn't like moving my stuff that picked up the odor but what other choice did I have.MELODY M.
Tommy was great! He was very helpfulBRIAN R.
The agent was very nice and courteous. Very friendly.GARY B.
Le client n'a pas laissé de commentaire.Douglas H.
Le client n'a pas laissé de commentaire.crystal B.
Le client n'a pas laissé de commentaire.NINA S.
Le client n'a pas laissé de commentaire.Cheryl L.
When you make a reservation 10 days in advance you don't expect a phone call the day prior saying â€œwe don't have a truck for you, can you change your move date.â€ I don't understand the purpose of the reservation. They did find me a truck 32 miles away. I just don't think that is good business.JOSHUA R.
Le client n'a pas laissé de commentaire.GRISELDA D.
Agent was courteous and helpful.LEONARD F.
Le client n'a pas laissé de commentaire.RANDALL B.
Was charged an extra day for being a little late (less than an hour) due to traffic. No one was even at location when returned. Truck was returned with a lot more fuel than required. This charge was unnecessary.Timothy B.
Le client n'a pas laissé de commentaire.Tammy S.
Le client n'a pas laissé de commentaire.TAMMY S.
Attempted to get a car dolly at a local location but had to drive 40 miles to pick up the item, then drive 40 miles to return it. I had no success in getting U Haul to help me with this.KENNETH A.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.MARK T.
I am extremely high risk for Covid-19. I reserved this truck with the understanding it would be contactless pick-up. I gave my credit card info online and purchased insurance. When I arrived at the location no truck was assigned for me. My wife had to go into a filthy office and redo all of my work with a man who refused to wear a mask in direct contradiction to local and state regulations stating that he "did not believe in that Covid stuff." He also seemed proud of the fact that a woman who had visited yesterday sat in another room rather than the office because it was so dirty. We also were not provided the insurance we thought we had purchased (we were not charged for it). This location is a horrible representation of U-Haul and should be closed. It is a danger for customers during a Pandemic.Erskine W.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.Amanda D.
Le client n'a pas laissé de commentaire.Virginia W.
Le client n'a pas laissé de commentaire.Douglas H.
Agent excellentTONI S.
The place was in an easily accessible location, owner was very nice and knowledgeable. Only issue we experienced was related to the gas...tank was just over 1/2 a tank when we picked it up, the owner said to make sure when dropping it off to make sure it had the same amount...which we did, however the drop off location did not accept that...we had to fill the tank.Katrina D.
Will plays. Five stars. Would go back to this place againDana P.
Drop off was made easy by the location manager. Courteous and friendly. Convenient location.Leonard F.
Le client n'a pas laissé de commentaire.Bonnie B.
Le client n'a pas laissé de commentaire.Guy C.
Le client n'a pas laissé de commentaire.DEKOTA P.
You're perfect the way you are! ??JOHN T.
Le client n'a pas laissé de commentaire.SILVEY S.
Le client n'a pas laissé de commentaire.Phengkaen B.
The trailer I rented leaked water. Two of the hand painted cooler stands I was transporting got water on them from front drivers side and ruined the painting. I have rented approximately 7 uhaul s in the past year and was disappointed in the work I had to redo to make these items sellable.Philip P.
Tommy went above and beyond his job helping me with getting and then returning the u-haul. I will return to this place again.betsy L.