The owner went way above and beyond to accommodate me. She was extremely friendly and helpful, and would definitely go back to this U-Haul to rent from.Clement H.
Customer Reviews for Storeroom Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was not swept out a lot of dirt in bed of truck, had to get pads out of stg area because needed 1 dozen pads they only had 6 the lady said she wasn't sure I wanted themâ€¦.Dawn I.
Le client n'a pas laissé de commentaire.Marilyn B.
She was very helpful and friendlyGreg A.
Le client n'a pas laissé de commentaire.sandy R.
Great customer service, clean, professional and friendly.Robert K.
Le client n'a pas laissé de commentaire.Diana R.
Le client n'a pas laissé de commentaire.Hosea V.
Le client n'a pas laissé de commentaire.Arunraj R.
The truck was clean, but the ventilation fan and AC totally failed 30 minutes after I picked up the truck â€¦. on a 100F day. I rolled the windows down and completed my tasks for the day, but it was difficult. I don't know the cause of the fan & AC failure, might be maintenance or repairs related.ORVILLE S.
Le client n'a pas laissé de commentaire.Erika C.
Staff was great. I could understand what she was saying, I didn't have to wonder if there was any information they were leaving out. And very pleasant on top of that.Terry D.
Lady heping us is a credit to your company, give her a raise. It's hard to find good employees like her.James W.
Le client n'a pas laissé de commentaire.Sequioa N.
Le client n'a pas laissé de commentaire.Sequioa N.
Le client n'a pas laissé de commentaire.Paxton G.
UHaul stated that the location was both open and had a lockbox. Neither were true. Thankfully the helpful employee that happened to be there was willing to help us manually. Location was helpful and nice. However, I am very dissatisfied with UHaulPeter H.
I paid for a dolly and furniture dolly and neither was in the U-Haul when I picked it up.Ravon J.
Le client n'a pas laissé de commentaire.Chris L.
Le client n'a pas laissé de commentaire.KEVIN B.
Le client n'a pas laissé de commentaire.Dewayne J.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.Brent G.
Le client n'a pas laissé de commentaire.Denise K.
Le client n'a pas laissé de commentaire.DEREK B.
Le client n'a pas laissé de commentaire.Mary W.
Le client n'a pas laissé de commentaire.Kasandra B.
Le client n'a pas laissé de commentaire.Nicholas S.
Nothing, the experience was above what I expected- the truck was ready, and I was out the door 5 minutes after arriving, which gave me an earlier jump on getting on the road.Robert P.
Overcharged me on miles, been trying to call them all day. I have a video showing the mileage when I picked it up and pictures when I dropped it off. Charged me 40 something miles more than my dated and time stamped pictures prove!Jeff I.
Left an item in the truck, they called me and I went and picked it up. Great service, give them more trucks, WilliamWILLIAM MARVIN L.
Le client n'a pas laissé de commentaire.Amanda W.
Peggy the attendant was great. The process for picking up and dropping off the rental u-haul was seamless. The only complaint I have was the rental was not clean. I had to sweep out the truck before we we were able to load anything on it. If you are going to rent the u-hauls please make sure they are clean. If I chose to rent from another place, that would be the reason. Merci!Marilyn J.
Le client n'a pas laissé de commentaire.Jace J.
While my original reservation was in college station, they called the day before to tell me they did not have my trailer. So I had to drive 100 miles round trip to get the equipment I reserved. Fortunately the wonderful people in Huntsville were professional and personal. The lady who took care of me like we were old friends. Between the gentleman on the phone from Huntsville to the wonderful lady who checked me out they made this transaction bareableMark D.
Le client n'a pas laissé de commentaire.Joshua F.
When we arrived to pick up the uhaul I logged on to check in and suddenly my reservation time was changed. It would have been nice to know before waking up early and driving over there. We were also supposed to have a contactless pick up-did not happen. That was a failure on uhaul's side. The staff at this facility were excellent though, she went above and beyond to help us. The truck was not clean when we got it. There was trash and dog hair all over the back, there was even a roach.EDWIN M.
There was mud or something on the floor in the cab.Chelsea K.
Le client n'a pas laissé de commentaire.BEAU B.
Excellente expérienceSusan S.
Le client n'a pas laissé de commentaire.William P.
Tried to use the app to check in but was unable to due to an issue scanning the back of my license. My only real complaint is the truck was dirty, the seats were covered in dog hair, and the back had not been swept out from previous use. There also appears to be a discrepancy in when the vehicle was returned. It shows being returned almost an hour later than when I returned it.James H.
Le client n'a pas laissé de commentaire.EDWARD K.
Peggy is awesome and deserves a bio on your websiteThomas A.
Le client n'a pas laissé de commentaire.BENITO C.
To increase the speed on your computer it was too slow to come up Also to tell customer key return details well. It was a great and nice experience.OLAYINKA A.
Awesome customer service.Mary H.
Le client n'a pas laissé de commentaire.doug S.
Would definitely recommend this location!! Great customer service !!!Deborah R.
She was an Angel, she helped me during her off time. They where technically closed.DAVID B.
Gas should be included in the pricing per mile. Customer shouldn't have to pay more money than the original $100+ to fill back up. Not happy with that.Kacie T.
The property manager, Peggy, was EXCELLENT help!Patricia M.
Vehicle was easy to pick up. No way to improve on excellent!Dorafay S.
Staff was friendly. Quick in and checkout. Good, convenient locationMartha W.
Peggy was awesome and super helpful!Colette P.
Peggy in the Huntsville Tx office was very nice to work with in acquiring a U-Haul for my son and me,,,I will definitely use the service again if needed, and will recommend the Huntsville facility when someone asks about needing a moving truck... Thank you, Peggy, and U-Haul,,,,Mary BracewellMary B.
Le client n'a pas laissé de commentaire.Sean P.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.tracy L.
Le client n'a pas laissé de commentaire.Vanessa K.
Peggy was great to deal with. Friendly, responsive and helpful.Shawn M.
Le client n'a pas laissé de commentaire.Carrie S.
The lady in charge provided excellent service and was very personable during and after the rental process. Excellent job done!Lonnie G.
This place was much nicer place than where I picked up the truck. The lady working there was very nice.Travis C.
Le client n'a pas laissé de commentaire.Maria L.
Le client n'a pas laissé de commentaire.Derek V.
They were already closed, but the gal opened the door, helped me check out, and very friendly.PAMELA B.
Ordered a dolly and was not in the truck. Had to go to the office and ask. They did not know anything and said they had an extra one in another truck.Halen Q.