Customer Reviews for U-Haul Moving & Storage of Greenwood

959 évaluations

254 Bypass 72 NW   Greenwood, SC 29649

(864) 538-4472

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(864) 538-4472

254 Bypass 72 NW
Greenwood, SC 29649

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaytie P. 
Évaluation :
5

This is my 2nd time renting a storage unit in Greenwood and my experience with staff has been awesome. They are very polite and extremely helpful.

Dawna K.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kesha D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
4

Staff was VERY friendly but the equipment was worn out. No a/c and power steering leaking and going out.

james F. 
Évaluation :
1

The truck was skipping,AC didn't work,and the high beam light didn't work and when I tried calling up there no one answered the phone

melissa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim B. 
Évaluation :
5

It was great service and good selection of boxes available

john W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW S. 
Évaluation :
2

The owner had to spray the back of the truck after we spotted a few roaches. And, it was the only truck made available to me of this size...it had non functioning air conditioning. It was boiling hot all day.

Bridget W. 
Évaluation :
5

The storage areas are nice & clean, I have a disability & they gave me space close to unloading. The prices are reasonable, I enjoyed the time they took with me & explained everything to me

Deborah D.  |  Premières impressions 
Évaluation :
4

N.D.

ANthony G. 
Évaluation :
5

Everything gets great . Thanks

lanny H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen W. 
Évaluation :
5

Mike was great and gave us amazing service

ANDREA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
2

When turned on the truck it showed had 3/4 tank of gas. Which I had to do this and select before I could get keys to drive. As soon as I pull forward the gas hand moved to almost a half. Due to this I had to pay 50 in gas to put it back to 3/4 which it actually was not. Need to get trucks fixed where gas hand is right. With gas prices as they are this is ridiculous.

Rebecca R. 
Évaluation :
5

Bryan Tupper is an excellent example of u haul s service.

Dan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean K. 
Évaluation :
4

I got a truck that had 187 000 miles on it. The air conditioner was poor at best. The drivers mirror was not adjustable

Romain L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina M. 
Évaluation :
5

I was greeted with a smile first impression. I felt great and the attention to detail was amazing. I enjoyed the entire experience from beginning to end and looking forward to coming back soon.

Antonio T.  |  Premières impressions 
Évaluation :
5

My trailer drop off was fast and easy. The two gentlemen working at the location were also friendly, professional and helpful.

Garland L. 
Évaluation :
5

Melvin and Leanna were AWESOME!!!

Glenda d.  |  Premières impressions 
Évaluation :
1

Everything was fine when I departed until I made it 5 miles down the road and noticed I needed gas already, do I filled up the tank and went on my way to my destination. When I returned the truck, after refilling gas to the halfway mark, as I agreed, I was told tough luck and I should havetook a picture of the gas hand before departure and how I was suppose to walk around and inspect thetruck before I left. I don't work for UHaul and I was NOT told to do any inspection. I asked to borrow a truck and I paid for it yet I feel I was taken advantage of because UHaul didn't fulfill their agreement. Not only that...the worst part is your employees make like I'm lying when I make the statement there wasn't a half tank of gas from the beginning. This was my first experience with UHaul and it will be the LAST!!!!

Sally C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan D. 
Évaluation :
5

Self drop off after hours. Still easy though.

Craig C. 
Évaluation :
2

On the toe Dolly that I rented was ripped my bumper off of my Nissan versa 2018 and nobody helped me or told me what to do to get it fixed. A person was supposed to call me on Monday but I never got a call so I went online and chatted and that's how I found out about my car how to get it fixed

Stephanie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
5

I have been to the Greenwood store multiple times the staff is extremely nice and the facility is very nice

Andrey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conico G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NICOLE C. 
Évaluation :
5

Staff was extremely friendly and helpful getting into a storage unit. They searched for information and contacted others to get information when they were unsure of where to find the information. Overall great experience.

Katie R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean K. 
Évaluation :
5

Great location and great communication with me.

Thomas Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD S. 
Évaluation :
3

Make dure you drop off when open got charged for cleaning something that wasn't dirty

ELSHAQUAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
3

I returned the rental van a couple hours late and I called to inform U-Haul if this fact. It was a little dirty on the inside maybe, gas was on 3/4 tank. I was charged 76.$ after I returned the van and have no clue what for and no one has contacted me about it!

Samuel A. 
Évaluation :
4

The dolly I purchased didn't come with uhaul

Ralph M. 
Évaluation :
2

Waited in line for about 45 minutes before I was assisted. The air conditioner was out in the building, so the employees were complaining about that for a majority of the time, and took another 10 minutes to actually drive over to assist with hooking the trailer up to the truck. Trailer that was assigned was inaccessible so representative changed it to a different trailer. This tongue on the trailer was not stable, the little tab that keeps the hitch on the tongue from loosening was worn out, so the tongue was not very secure on the trailer (We improvised and used a bungee cord to keep the tab in place and keep it from loosening up).

Nicholas D. 
Évaluation :
4

I would have rated my overall experience as excellent, however it was a huge disappointment to learn at the very end of my experience that I was unable to receive a prorated amount in return. I was paying customer for over a year. I should have at least gotten a prorated amount in return.

TONYA K.  |  Expérience générale 
Évaluation :
1

Normally I would not be inclined to share my experience unless it was above and beyond a positive experience, however, in this case, I am beyond with disappointment. Both office personnel and janitorial staff made me feel unwelcome and disrespected. For the insane price they charged, beyond dissatisfying customer service in several instances and ignorance towards me being in their facility after almost an entire year of committed rental and furthermore with my service animal, I will never use this facility again. Where is quality control when you need it? I do not recommend uhaul in Greenwood. Someone should also remind employees of the basic legalities of interrogation of an individual with a service animal. Be wary.

Ashley B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
1

Check in was extremely slow even though I was the only customer. I had reserved two hand trucks and one furniture dolly and this location DID NOT have any. What is the point of reserving in advance and receiving a confirmation call the day before and never telling me that moving equipment was not available. Very unsatisfactory. I ended up buying a hand truck just so I get get going and not miss the loading crew that I was made late in meeting up with. That crew is paid by the hour and I wasted good money there. The clerk had offered to see if other locations had the moving equipment available. When I asked if the equipment would be delivered to my site she said no, I would need to run around to get it. When I asked for a reduction in the rental fee she said “that is above my pay grade”. I do not recommend this location.

Linda J. 
Évaluation :
3

The fuel usage was incorrect and I was overcharged for fuel. I pre estimated 30 miles of travel round trip and I know I only travel 15 miles. I was expecting a refund of the some of the monies I paid for fuel and I was charged another $9 31 for whatever after input in $25 if additional fuel to put it back to 3/8 th of a tank full after I checked the fuel when I started and it read 1/4th of a tank full. I would greatly appreciate my monies back that I should get for my services. #tiredofgreedybusinesse!!!

derrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID F E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shequiia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Continue the courtesy to your customers

Joseph R. 
Évaluation :
3

This site wasn't the site I reserved my rental from. I was supposed to pick up my rental at Products USA in Abbeville SC. I arrived early. The owner was not there...his kids called him and he asked whether I had a reservation, which I told him that I did. He said that we would be at the location in 5 - 6 mins, 25 mins later he was a no show and I called this location and got a rental. I was not able to get the dollies I need to and had in my rental agreement only a utility dolly. This rental place called me at 9 in the morning stating that I was suppose to return it when I repeatedly told the lady that I needed the truck for 24 hours. I called the 800 number and spoke with Joseph who straighten out the time discrepancy. Moving is stressful enough without having to deal with all of this. I wouldn't suggest the Uhaul rental location Product USA to anyone.

Dedra C. 
Évaluation :
5

Thanks, I thought the Boss at that location was awesome. I was there when it was busy, he was short handed and he worked both computer desks to help keep hte line moving. for me that says alot.

Leif C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monica H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rich R. 
Évaluation :
3

Make sure inside cab is cleaned, especially cup holders and floors. Give driver a chance to ask questions about operating the vehicle, and overnight parking.

Vernisher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarvaris G.  |  Expérience générale 
Évaluation :
1

They gave me a Truck with a bad ramp!!! Changed my pick up location without notice.

Brian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan H. 
Évaluation :
4

I did have a flat on the trailer right after leaving the pick up facility but road side service took care of me quickly.

Bryan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEKEELA L. 
Évaluation :
3

I've rented from this Uhaul place in the past several times, and never had an issue, but my last rental wasn't so great. The mileage on the truck was different than what they put on the paperwork, and so was the fuel guage. They said it was on 3/4 of a tank when truly it was 5/8 of a tank. Not sure if this was purposeful, but they said they would address the issue. Well it seems they still overcharged me. I won't be going back to that location if that's how they treat their customers..

Parker A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lokevia W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cullen S. 
Évaluation :
5

They were friendly and very helpful

Delone G.  |  Premières impressions 
Évaluation :
5

After picking up our car hauler it was defective the tongue was loose. Returning it to that location for an exchange the gentleman that was working there for only 7 days was just outstanding he helped load and unload my vehicle and did all the strapping down for me he went way and above what was expected that man is a gem for U-Haul he was 100 % towards customer service I didn't get his name I should have but he needs to be recognized as an outstanding employee.

Eric H. 
Évaluation :
5

Great, super great.

wallace M.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

PRATIKKUMAR P. 
Évaluation :
1

This needs to be addressed with a customer service manager.

Julie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie F. 
Évaluation :
2

Truck rode very rough. Reserved a furniture dolly and they had none. Two other customers had serious complains as I stood in line. Did not show me the truck, I had to go and find it. I will never go here again.

DAVID C. 
Évaluation :
5

Always helpful

Jean K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
1

The location did not have what I ordered. They did not have it at nearby locations either. Finally they offered to give us a larger truck for the same price. We took the truck because we NEEDED it, but it was not convenient at all! It cost more in gas and is much harder to drive. Working this out with the people took so long. Some people have to work a normal work schedule. This was SO stressful and the fact that it wasn't all comped is crazy to me. I think its very bad for business, but hey, I'm not the one running the company. I am sorry if this seems rude, but uhaul is supposed to make the moving process less stressful, but it LITERALLY did the exact opposite for me and my family members helping me.

Christine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

genevieve P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight M. 
Évaluation :
5

I thought the truck was near to its service life. Very noisy transmission and excess play in the steering wheel

arthur Z. 
Évaluation :
5

Great customer services!

amber M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cody H. 
Évaluation :
5

The manager provided excellent customer service! Merci.

Todd M. 
Évaluation :
5

Very nice staff and equipment was ready for pickup

Ronald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE M. 
Évaluation :
3

Faster customer service

Irish N. 
Évaluation :
5

The drop off process at this location was simple and refreshingly stress free compared to the pick up process.

Stephanie B. 
Évaluation :
3

College parent who has been using this business for 3 years. We have rented a van twice per year and have a storage unit for three years on a year long basis. We have always been treated with respect and professionalism. However, this past month we had a overcharge discrepancy with regard to mileage driven/gas usage and charges associated with said services. Take pictures to prove your in/out mileage and tank, it is what saved us! Unfortunately, I left a small box (pocket sized) filled with cash in the vehicle (my bad)! But when I returned no more than 10 minutes later it could not be located. Management assured me none of her employees was responsible. Again, I left it so my bad-but really?!! Management reviewed surveillance cameras but did not see anything! I'm not sure what happened but I don't have my cash ($40+). I sure am disappointed.

Veronica E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joel B. 
Évaluation :
3

I was there on 5/10 and again 5/19. No blankets in 5/19 and only 6 on 5/10. Computer issues both days delayed the rental. On 5/19 they put in the wrong milage.

Daniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith M. 
Évaluation :
5

The guy that checked us in was super.

Kim G. 
Évaluation :
1

My wife and I didn't have a great experience. We didn't get all of the pertinent information from the employee that assisted us for this being our very first time utilizing your services. We were never told up front about the $20 after hours fee to return the truck, he was too busy trying to talk to the police about a woman who claimed some guy was supposed to be returning a truck that hadn't returned as they were supposed to. The gas hand wasn't on the half tank mark when we got it. (Pictures were taken to prove it.) The employee was notified of this and the actual correct mileage because what he wrote down was wrong prior to us leaving.

Brandon P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rowena M. 
Évaluation :
2

We arrived at the store for a 9AM reservation and the store was not open. A district manager had to be called because the general manager had not shown up to open the store and they had to send someone else in to open. The store was not open until 9:30 am putting us late getting to our next destination. We asked about a discount due to what happened and the person did not even try to assist us with that or try to find out. The equipment rental was fine but we were thrown off schedule due to store error.

Karen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nathan H. 
Évaluation :
2

I specifically chose this location as it was a large facility and a true UHaul building, not some other type of business just renting trucks. I was shocked to find out that they only had 6 blankets and not the 36 I have requested. I was not allowed to contact them ahead of time either. This was the worst experience I have had in 6 years.

Daniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy M. 
Évaluation :
4

Pins on rear gate/ramp bent. Hand to use hammer to remove. Rest of the trailer was in good shape. Ended up not being able to use the trailer. The opening on the back was to small to allow the item I need to haul to fit in. So really did not use the trailer. Will look for other places to rent from with equipment more suitable for my requirements.

Forest S. 
Évaluation :
2

My reservation to pick up my vehicle was the major problem. The one on my reservation had me come back an hour later than scheduled but it was close to home, so I didn't mind too much. When I went back, I was directed to UHaul 4 miles away. This messed up my schedule for an out of town errand & appointment. Then, they were short handed and waiting put me a total of nearly 2 hours late! I had to cancel my appointment and when I bought the truck back, I had to go thru the turn in process on my phone! I'm not a heck kind of person. Overall, I was very disappointed with this UHaul experience.

Ski M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
4

The person that help me was very helpful I think his name is Donnie very good

Rakem K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet V. 
Évaluation :
5

It was great option for girl scouts to use as a cookie cupboard.

THERESA M.  |  Expérience générale 
Évaluation :
2

My move in experience was not great. No one seemed to know what was going on and it took around 20 minutes just to get the information I needed. The workers seemed high or drunk, I had to ask them to repeat themselves several times because they were mumbling. Apparently they also did not set up auto pay for me when THEY STORED MY CREDIT CARD INFORMATION, so my unit was locked and I had to pay a late fee the next month. There is always trash everywhere.

Autumn P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christi E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maloree D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GILLIAN S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlyn T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mitzi G.  |  Expérience générale 
Évaluation :
5

The facility was clean and convenient and and all of the employees were very helpful and nice.

Kimberly H.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Clarence K.  |  Expérience générale 
Évaluation :
5

Great experience

Marsha C.  |  Expérience générale 
Évaluation :
5

Just need to do a little better on the bathroom cleaning, toilet paper, paper towels.

Todd J.  |  Expérience générale 
Évaluation :
5

So far no complaints on this storage facility Thomas was very helpful getting me situated Thanks for your services

Ar-Raheem G.  |  Premières impressions 
Évaluation :
5

Thomas was exceptional. Went out of his way to ensure each guest wasn't waiting unnecessarily. But LOVE LOVE LOVE the ability to pull the truck into a heated bay to unload. WAS IMPRESSIVE. Also thankyou for all the veteran discounts.

Brian K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

myron b.  |  Premières impressions 
Évaluation :
5

The workers in the office are super helpful and always were able to answer all my questions.

Sydney G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T.  |  Expérience générale 
Évaluation :
2

I called ahead to let the staff know I would vacate. I then also notified them when I began vacating and when I finished (same day). They did not close out my rental for over a month, so I got continued billing and threats against my credit right at Christmas 2021. This became an ordeal to resolve. If you rent, then get it in writing that you are cleared. Then confirm it to corporate, and get them to send a conformation email. Don't believe it when you are told it will be handled, and don't trust that the local branch communicates with corporate, or vice versa.

Dale H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

fred h.  |  Premières impressions 
Évaluation :
5

Hard to get a real person on the phone due to the way calls are answered by the call center, but Greenwood location was great.

John F.  |  Expérience générale 
Évaluation :
5

Clean facility and helpful staff.

Robert W.  |  Expérience générale 
Évaluation :
1

The building is nice. Can never reach anyone on the phone. When you get there in person you have to wait 20-30 minutes for someone to show up to the desk. Had ordered a smaller unit but when I arrived they told me it wasn't availble and that there was 4 always in the system for some reason. So i had to pay more for a bigger unit. Also then found out it wasn't 24 hour access UNLESS YOU PAY $10 extra a month for it. I've been moved out of there since the end of September and I am still receiving "payment past due" letters from them even though I told them I was moving out 2 weeks before my payment due date. The entry system is ridiculous. You have to go to one side of the door and swipe the card (usually more than once because it was always acting up) to log into the system then go to the other side of the door where you have to swipe your card again and input a code. Then the automatic sliding door will open. But god forbid you are in the process of going in and out at 7pm. The system relocks and you have to do the process over and over until it let's you back in. Hands down the worst storage facility I have used and it's not the people working there. It's the fact that it is a quasi corporate owned facility. That sunk millions of dollars into renovating the space and now the franchise is indebted to them to the point where corporate dictates their labor budget because they pay so much to "headquarters". I have never seen more than 1 person on duty at a time. With that being said; it being such a large facility and depending on what is going on that day, it is almost impossible to get help at the desk or on the phones. I literally called everyday for 3 or 4 hours for at least 3 weeks and never got someone at the place. Not even corporate answered the phones. A month or so after I moved in my online username and password stopped working, and I couldnt recieve the 'reset password' emails. The whole experience put a bad taste in my mouth and will be very cautious in the future looking and using uhaul owned facilities.

Dylan P.  |  Expérience générale 
Évaluation :
1

I've visited to be location several times and there's no one there. I turned my vehicle in 26 Nov and got an extra four day charge.

John L.  |  Expérience générale 
Évaluation :
4

The restrooms could use a little more cleaning. U-Haul should not let people use their facilities as a dumpster for unwanted items.

Charlene S.  |  Expérience générale 
Évaluation :
1

Please stop emailing me , I have tried unsubscribing and blocking

SARAH W.  |  Premières impressions 
Évaluation :
5

The guy (so sorry.. can't remember his name at the moment) was a superior ..he knew the answers to everything I asked (so well trained). Guided me through the process and made us happy that we chose U-haul

Melanie M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brandon d.  |  Expérience générale 
Évaluation :
5

Staff are very friendly and helpful. What a beautiful facility.

Ernest S.  |  Expérience générale 
Évaluation :
5

Your manager is terrific.

Kathy H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breanna H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon F.  |  Expérience générale 
Évaluation :
3

Facility was cluttered AF! There were items I ordered that wasn't available.

John L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REGINALD M.  |  Premières impressions 
Évaluation :
4

Need to hook up existing lights over storage. Very hard to see!!!!!

MICHELLE B.  |  Expérience générale 
Évaluation :
5

employee was so helpful

Camilla M.  |  Premières impressions 
Évaluation :
5

Very knowledgeable and professional..

Nancy S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John E.  |  Premières impressions 
Évaluation :
5

This is by Far the Best UHaul facility I've ever seen or been to. The staff are AAA++ thank you for making our unfortunate time a lot better.

william d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawna K.  |  Expérience générale 
Évaluation :
5

Thank you so much for excellent service. The facility and the staff were exceptional!

Jack W.  |  Expérience générale 
Évaluation :
4

The on site dollies were very helpful.

Evelyn O.  |  Expérience générale 
Évaluation :
2

We called 1-800-uhaul before hand and the man said he put in that in writing that if we were there by seven we wouldn't be considered late. We got there by 6:43pm and the girl was not there 100 %. She was more concerned about getting off work. The card didn't work 3 times. The storage Unit was not reserved like they said it would be. Had I not went up to her in her car she would have driven off without making sure the customers need was tended to. The building wouldn't allow us in after authorizing three separate cards. Not sure if she was incompetent or if her manager should be more aware that more training should be done before they leave her alone to tend to customers. Now I get the bill and they charged me for an extra day??? Not at all happy. We had to now use three separate units because our original supposed reservation was not reserved. Why can't all uhaul / storage places talk openly and know what the right had is telling the left hand? There was no communication whatsoever! Talk about someone putting all their care into a companies hands and now I feel like we made a huge mistake because everything seemed like nobody at uhaul cared!! You added stress to my life and I'm so angry about it!

Chad W.  |  Premières impressions 
Évaluation :
2

I made a reservation 3 weeks early. No one called to tell me that my truck was NOT at Sentry storage where I made the reservation. I had to call around to find out where it was. When I went to pick the truck up, there was a system issue, and the lady could not release it. It took hours to get this resolved!! The people in greenwood were much more efficient!

Romain L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony M.  |  Premières impressions 
Évaluation :
1

Obviously the facility is being operated without proper permits. I was not given the storage unit I was promised when I rented the truck and registered for the storage unit. While all the employees with whom I had contact were as helpful as possible, the check in process took well over an hour since only 1 employee was there to handle multiple customers.

Robert G.  |  Premières impressions 
Évaluation :
5

The man that helped me was excellent. I don't remember his name. My experience could not have been better.

Todd A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toria T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B.  |  Expérience générale 
Évaluation :
4

Bathrooms are hard to keep clean when they are public, but I feel sorry for the ladies who have to use the bathroom in the storage area

William K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY H.  |  Expérience générale 
Évaluation :
5

Both times I went to facility, There was only one person running the whole show! I must say , both people were very helpful even though it was busy. So far, so good. I found it hard to get on website, it kept timing out on me. Very frustrating. I tried calling just to pay my rent from Friday till Tuesday and finally got the local storage where my stuff is and put it on autopay.

John F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena N.  |  Expérience générale 
Évaluation :
5

I always had great support when needed. Yesterday Chris was excellent. Very helpful and a pleasure to do business with. Thank you and will be back soon.

Robert K.  |  Expérience générale 
Évaluation :
5

Thomas was great! He acknowledged me and everyone when they walked in. He was very helpful and explained everything during the rental process. Process was quick. He is definitely an asset to your company!

Beverly R.  |  Premières impressions 
Évaluation :
5

We had a great expierence with U-haul and Tom in the Greenwood facility was very helpful. I real love the inside climate controlled units. We will definately use U-haul for our future moving and storage requirements.

nikki w.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tonya V.  |  Expérience générale 
Évaluation :
4

Rat and mice dropping on our stored items

Kevin R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L.  |  Expérience générale 
Évaluation :
5

Great place

Phillip R.  |  Expérience générale 
Évaluation :
4

Excellent service à la clientèle

URSULA B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena N.  |  Premières impressions 
Évaluation :
5

Staff is very professional, friendly, and courteous. Recommend this facility anytime.

Freddie G.  |  Premières impressions 
Évaluation :
4

Bathrooms are a shared unisex, and it gotton some abuse. It was kept clean. Unit are clean and well lit. Nice indoor set up

William K.  |  Premières impressions 
Évaluation :
4

The only issue I had is there was a spill outside the truck that I was unaware of and when I went back I slipped and fell on my left side of my body. An employee came placed some towels down but that was it

Latoya J.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W.  |  Online Move In 
Évaluation :
5

Super nice staff!

Stephen M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL H.  |  Expérience générale 
Évaluation :
5

We really enjoyed our storage experience with Greenwood Uhaul storage. Great location, and nice safe area. My favorite part was the two loading docks. We were able to move in rain or shine without worrying because of the loading areas. I wish they had more place like this one. We loved talking with Rene. She was always around cleaning. Always helpful and friendly!!

Christy R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bebe w.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristen W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdel C.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and helpful. The storage unit was extremely clean. I would definitely use again and recommend to a friend.

Dawna K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

glenn w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Van Vi N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL H.  |  Premières impressions 
Évaluation :
5

Great experience. Manager was very helpful.

Alan O.  |  Premières impressions 
Évaluation :
5

I will use this facility again without hesitation if the need arises!

Kathy T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lillian H.  |  Expérience générale 
Évaluation :
2

I rented two 20ft trucks and was given two 10x10 units for storage.the guy in greenwood South Carolina would not honor that order. Then one truck was to be returned in Greenville South Carolina and I would save $100 off cost, yeah well not how it went down.

Michael V.  |  Premières impressions 
Évaluation :
5

Chris rocks!

Kasey M.  |  Expérience générale 
Évaluation :
1

I was called and told I had 24-48 hours to move an entire stotage building to an inside unit so they could do work. I informed them I was over 1,5 hours away and couldn't and asked for a manager to call me which I never received that call. Very unprofessional

tabitha t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasey M.  |  Premières impressions 
Évaluation :
5

Loved the area where you can back in a whole 26-foot truck and load and unload inside out of the weather! That was very nice! Chris was great too. He is a very valuable asset to your company.

Samuel L.  |  Expérience générale 
Évaluation :
5

Great job they did

Phillip R.  |  Premières impressions 
Évaluation :
5

Super clean and well maintained. I was confident that my furniture was safe there. Have recommended your facility many times.

Susan M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth F.  |  Online Move In 
Évaluation :
5

The staff was always helpful and friendly especially Jen. My best storage facility experience ever. Its set the bar for all others at this time. Nice work!

Donna E.  |  Expérience générale 
Évaluation :
5

Super clean and updated. Feels safe.

Susan M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandler S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larie L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jake R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Merv R.  |  Premières impressions 
Évaluation :
5

The general manager at this location, Jen, is super nice and went above and beyond helping me get things squared up.

Rachel B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L.  |  Expérience générale 
Évaluation :
5

I actually switched from another storage facility after I heard about the amazing customer service Jenn Young provides. Got to experience it today for myself! Y'all absolutely have a new customer for life thanks to her ❤️

Rebecca B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kaitlyn H.  |  Expérience générale 
Évaluation :
1

Was lied to about access hours. Very unfriendly especially Jen..... I was told to leave facility before I was finished Un loading . THE LACK OF COMMUNICATION BETWEEN U-HAUL AND THIS FACILITY SHOULD BE ADDRESSED... THANK YOU FOR ALLOWING MY INPUT ...

Carol S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HALEY M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juanita t.  |  Premières impressions 
Évaluation :
5

Great people and great facilities. They are very helpful and courteous. I would recommend them to anyone that needs storage.

Donna Q.  |  Premières impressions 
Évaluation :
5

A+

Robert M.  |  Premières impressions 
Évaluation :
5

Jen at this facility went above and beyond what she had to do to help me, she took care of everything and made a difficult personal situation much easier.

Susan V.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque