Customer Reviews for U-Haul Moving & Storage of Sanford

804 évaluations

3101 S Orlando Dr   Sanford, FL 32773
(Across from Airport Lanes bowling alley)

(321) 257-7587

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(321) 257-7587

3101 S Orlando Dr
Sanford, FL 32773
(Across from Airport Lanes bowling alley)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

Buena ubicación excelente servicio instalaciones excelentes

EMILIO Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryle S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodrigo M. 
Évaluation :
3

Check your engine lights before renting out vehicle. Low tires and needed oil

Debi W. 
Évaluation :
5

Patricia was very friendly and helpful and put me on a waiting list. She then contacted me as soon as a spot opened up and I ran over and did the paper work. She definitely is an asset to the company and enjoys her job.

Wendy J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOUHSSINE M. 
Évaluation :
4

El profeso fue cómodo y fácil.

Jorge M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheryl B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B. 
Évaluation :
5

Uhaul was great as always!

Chris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marty M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan H. 
Évaluation :
1

East access to u hauls but not we'll maintained

Rashawn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN C.  |  Premières impressions 
Évaluation :
5

We rented the small cargo van to move some furniture. It was perfect. We were able to complete the job in less than the four hours of the short term rental. The total cost was way less than the delivery charge wa going to be. We will keep this in mind in the future. Thanks to all the staff.

Samuel B. 
Évaluation :
5

This survey doesn't allow me to rate one experience, but rating both at once, so rating based on Indiana, not Sanford. Hopefully Sanford will not think they had an excellent rating. The box drop off in Orlando experience wasn't great. When the boxes were late and I called to check on them, the girl I talked to was from AZ and had difficulty translating time zones, so asked me to keep waiting when the driver was already past the drop off time. We did finally get ahold of them and when they showed up, no apology for being late, just excuses. Dispatch said we were the 2nd stop, the driver said that wasnt true. Not an awesome experience. The drop off was pain free, on time, friendly and just delightful!

Kathleen H. 
Évaluation :
2

Stop ripping people off for BS turn in fees

Benjamin R. 
Évaluation :
5

Milagros is outstanding a true delight

Sasha T. 
Évaluation :
5

Well kept storage facility with easy access and friendly staff. If I ever need these services I would know definitely come back here.

Valentin L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario M. 
Évaluation :
4

Truck had no AC and trouble with emergency brake. Very disappointed, but did get the job done.

Christian S. 
Évaluation :
5

Close down the U-haul at 3851 S Orlando Dr, Sanford, FL 32773 and redirect everything to the 3101 S Orlando Dr, Sanford, FL 32773 location. They're better in every way.

Maddison P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rollin S. 
Évaluation :
5

Mr. Green was friendly ,efficient and patient. Explained everything perfectly and answered all my questions. Very professional and I look forward to doing business with uhaul in the future.

Latrece C.  |  Premières impressions 
Évaluation :
5

Everything was perfect from beginning to the end of my moving delivery U-Hal box, especially because arrived early than expected and just in time when I got my place. I didn't get the furniture pads by pickup box location but no difference made it at all. Everything was perfect.

Eliana O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robinson V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H.  |  Expérience générale 
Évaluation :
4

Having the app check in quicker or being able to do more of it before we get the truck would be helpful. Also there was quite a bit of damage to the truck. It was all cosmetic but still wasn't the greatest looking. All in all good though

Caleb C. 
Évaluation :
5

Make your receipt easier to read.

Walter C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill G. 
Évaluation :
4

The Hispanic girl at the counter was amazing!

Dante G. 
Évaluation :
2

We drove for two days. The air conditioner didn't work on the second day which made our experience miserable.

David W. 
Évaluation :
1

They messed up my initial reservation, I had to make another one. the equipment I requested was not there to pick up and I had to travel, using my gas and miles on the rental to pick up the auto transporter. Poor customer service during a very stressful time.

Laurelanne H. 
Évaluation :
5

The staff is outstanding! Very helpful!!

Tammy F. 
Évaluation :
5

Everything was good

FRED T. 
Évaluation :
4

na

Sarina B.  |  Premières impressions 
Évaluation :
5

Jeffrey was excellent! We were assisted with great care and patience! Would absolutely recommend this location!

JOEL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

is best plase for u houl

Roman P. 
Évaluation :
5

Excellent experience thanks for the hard work

Yeisson H. 
Évaluation :
3

Everything about this moving experience, regarding U-Haul was a mess!! The only reason we had this storage facility, was because the one we originally reserved didn't have what we reserved in the first place?!! So then that other facility "reserved" an additional unit at this facility, and it turns out they didn't really reserve it and this facility didn't even have what we were after again. Personally I'll try to avoid U-Haul at all costs going forward! This was the short version, I could have gone on for quite a while about this fiasco

TOM T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P.  |  Expérience générale 
Évaluation :
5

Great people, good well stocked store as well. Patricia Walker is the stote manager.

Antoney M. 
Évaluation :
5

Very simple process to reserve, pick up and drop off.

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robinson V. 
Évaluation :
5

Very friendly

Rodrigo H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

savon T. 
Évaluation :
3

Unfortunately, the pick-up location didn't have the truck we reserved, although I received a call to confirm the reservation the evening before. We were rerouted to a close-by location who had the truck we rented available. Everyone involved in the process was friendly and tried to be helpful. Still, we lost some valuable time in the meantime.

Alexandra R. 
Évaluation :
5

The general manager was exceptionally kind and helpful. She made the experience great!!

Dannette S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin A. 
Évaluation :
5

Excelente servicio amable atención buena ubicación

EMILIO Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORIS D. 
Évaluation :
1

When we brought the truck back the lady claims we put a scratch on the drivers side which is a LIE. We were more than careful with that truck, we went from there to my old home to my new home then to the gas station, nothing was wrong with the truck and I better not get charged. This is what scammers do! I will take this to the next level if I get any charges.

Travis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina C.  |  Expérience générale 
Évaluation :
5

Just everything was so easy for us. Thanks

Wanda M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Fernando S. 
Évaluation :
5

Patricia was awesome.

JOSE P. 
Évaluation :
5

Rapide et sympathique

Ivan G. 
Évaluation :
3

The facility it self was well maintained but the storage unit had roaches I called several times to get someone to exterminate. Never received a call back from the store manager or anyone. I moved out 15 days after I had paid the months storage and did not get a prorated rate. I also used a uhaul truck to move out. I have used uhaul for many years but I think I will from now on use another storage facility and rental truck place!

CHARLOTTE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight W.  |  Expérience générale 
Évaluation :
2

I used self storage and was charge the whole month without using the whole month. Did not get prorated the two early weeks. Very dissatisfied with the service.

Charlotte M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sylvia P.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIELMA R.  |  Expérience générale 
Évaluation :
5

Good staff. Pretty quick service

Faizan S. 
Évaluation :
5

The people who assisted me were very helpful and professional.

Kristin C. 
Évaluation :
2

This was the worst experience I've ever had trying to rent a truck. Your 24/7 service might as well not exist as the truck I requested and the dollies I ordered, and left a memo for, were not available or ready for me. took over an hour and multiple phone calls to end up in a larger truck and no accessories. Bad experience.

Chris S. 
Évaluation :
5

This place was very good to me and fast

Adrian H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mick A. 
Évaluation :
5

The branch was awesome and very professional

Devon A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Feng F. 
Évaluation :
3

My truck broke down after driving 10 miles.

Christian C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANDREW Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julio cesar D. 
Évaluation :
5

Other then almost having to paid a $25 fee for not folding 4 furniture pads out of 24 total was a bit harsh!!

Vanessa S. 
Évaluation :
5

very large location, spoke to the lot guy told him the van needed windshield wipers, they were rusted and warn

william K. 
Évaluation :
1

The girls were RUDE. The 1st truck had a Check Engine light on. The 2nd truck I got was disgusting & smelled like Cigarette Smoke! Upon dropping it off at a different U-Haul the ladies there were very rude and throwing their hands up in the air at me because I came in the wrong way off of 17-92 like I knew which way to come in when I have NEVER been there before.

Tonya A. 
Évaluation :
5

Easy experience at this location…manager super friendly and professional!!

JAVIER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaKresha T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris C. 
Évaluation :
2

they charge me extra for fuel and mileage

Jean B. 
Évaluation :
5

Nothing much you can do. Truck had 75500 miles on it and boy, did it drive rough! Nothing unsafe, just a bouncy, raggedy truck that is past its prime.

TERRY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timmothy S. 
Évaluation :
5

Merci

ALBERT B. 
Évaluation :
5

3rd time I have used that location.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bassam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos R. 
Évaluation :
4

Jeffrey was very helpful

MITCHELL L. 
Évaluation :
5

Very helpful

Edward B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis N. 
Évaluation :
1

I was first at El Cheapo gas station in Osteen and went thru all the steps of uploading driver license but did not understand why the owner was not there for the 8:30AM pick up as I did reserve early. Spoke to Osia on the phone and went and did the walk around the truck check the gas and mileage. The clerk in the store said we had everything done and she told me that she wanted me to come back at 11AM which I was confused as I had a reservation at 8AM. So I called into Uhaul and from the new location to that location was 9 miles and they offered a $20 credit which I felt was no right as I had people waiting to load the truck and it took me another hour out of my way plus the 45 minutes I spent at the gas station to not get the truck. I have rented alot of uhaul and that is not the way I have ever done it when I rented one. I would like the territory manager to call me at 407-430-9541. Thanks Stacy Webb

Stacy W. 
Évaluation :
2

The 6'x12' open tailer came off my vehicle and the employee that took the call said, " Can you please hold......I see we have a picture on file, the trailer was hooked up properly. You must have altered it or someone else did". Wow, no concern for injury, am I in need of help, did this cause an accident or any other concern. His only concern is that the person that attached it to my vehicle took a picture. Very poor customer service.

Darren B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

Your staff was courteous, friendly and efficient. Communication was good. I will recommend U-Haul to my friends and relatives.

Linda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip D. 
Évaluation :
5

My ubox has been in U-Haul storage for 1-1/2 years, I had it delivered with moving crew and ubox was ready for them and my items stayed safe and undamaged for all that time and during delivery. Merci

Melissa A. 
Évaluation :
3

Everything was easy, timely, and pleasant at the drop off location.

Forrest Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CJ H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

F. Amanda N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Forrest M. 
Évaluation :
5

Excellent experience. Big company made me feel important by constantly getting in touch about the next moves.

Hans S. 
Évaluation :
5

Location and staff were fine, but the mile price was too high at $1.19, considering that the renter has to pay for the gas used and the gas prices are sooo high, and the truck spend a lot of gas. Even if its the weekend, because people who work will have to do moving stuff fri-sun, I just think it's too high.

Minelly F. 
Évaluation :
5

We love Uhaul and especially this location. It was a one stop moving shop for us as we moved our household of 22 years by ourselves to a new larger house. Can't say enough about the service Uhaul provides this community.

Jan P. 
Évaluation :
2

Equipment was damaged and photos were updated 2 months ago in the system so now they want to charge me to damage that happened before

Jason P. 
Évaluation :
5

I don't have anything to recommend that you could do to improve, because I was beyond impressed with your customer service and equipment. Specifically the customer service that was provided by August and Jeffery. I am a 5'3”, 44 y/o woman who rented a 9' transport van to transport a full sized mattress, box spring, and frame to my 74 y/o mother's house by myself. This was already stressful enough. I didn't need any other stress added to this process. The dates and times offered by the mattress store did not meet our needs, so I planned to pick the mattress up from the store. I live 2 hours away from Orlando. I came down for the weeken, rented a hotel room, and rented the Uhaul van to deliver a mattress to my mom in Orlando. I confirmed all dates and times with the mattress store. They told me it would be available on Sunday. The paperwork even said the mattress would be available for pick up on Sunday. I picked up the van, drove the van to the mattress store to pick up the mattress, and they were CLOSED! I was livid!!!!!! My mom was upset too. This meant that I'd spent money on a hotel room and a UHaul that was non refundable for a task that I wasn't able to complete. I was nearly in tears (of anger and frustration) when I returned less than an hour later with the van to the UHaul. I hate having my time and money wasted and I'd had both wasted by that mattress store. I was so mad. August and Jeffery were who I worked when renting the van . As much as I don't like to show people I am upset, they saw that I was. **Let me emphasize, NONE of my situation was Uhaul's fault. EVERYTHING went perfectly with the Uhaul rental. The van perfect and drove well. August and Jeffery gave me excellent customer service when renting the van to me. They were knowledgeable, polite, and professional. It was the mattress store that had me so upset. I didn't ask for or expect any favor from Uhaul because none of this was their fault. I expected to be charged for the van even though I didn't use it for its purpose that day. That surprisingly didn't happen. August was able to move my reservation to the following day. I can not explain how helpful this was. I was able to get the mattress to my mama. This is the kind of unexpected kindness that you don't see often and I cannot express how much I (and my mom) appreciated that. This is customer service at its best. I cannot thank August and Jeffery enough for this. I would recommend this UHaul without hesitation.

Sabrina W. 
Évaluation :
3

Somehow after completing my UBOX reservation to move from AZ to WA, the Uhaul system decided to glitch and reserve a box in Florida for me without me ever asking it to. So I was paying for an empty box in a state I haven't been to on the other side of the country. I tried to call Uhaul several times and got stuck on hold for an hour only to be told they dont know what is going on. The store manager in FL was able to resolve it though but not before I was charged rent on the box. 0/5 for Uhaul, 5/5 for the Florida store.

Michael K. 
Évaluation :
5

The motorcycle trailer I rented was excellent. It was balanced perfectly when trailering my motorcycle, I couldn't even tell it was back there.

Travis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bienvenido C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YESENIA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHINAITHA m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgina H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KATYNA N.  |  Premières impressions 
Évaluation :
5

I like the alarm feature. It notified me when I checked out that my door wasn't closed good. That could have been a problem if I didn't know.

FRANK M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Jo P.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda C.  |  Expérience générale 
Évaluation :
5

Great Service

Stella S.  |  Premières impressions 
Évaluation :
4

I arrived and my assigned unit had a lock on it. I went into customer service and Patricia assisted me. She worked it all out and also gave me a unit that was closer to the entrance since I'm a single woman loading and unloading. She walked me through the process of how to use the key pad for entering and exiting.

Anna D.  |  Online Move In 
Évaluation :
5

Service is quick and easy. The staff is professional and friendly, very helpful.

Terri J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincet C.  |  Expérience générale 
Évaluation :
5

Patricia was excellent...... Very friendly and professional👍👌

victorine j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonia m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natasha L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leana R.  |  Expérience générale 
Évaluation :
1

It took over an hour to get a unit after I showed my confirmation information…

PATRICIA G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTURO B.  |  Expérience générale 
Évaluation :
5

A very pleasant experience. If I ever need storage again, Uhaul is my go to place. Service was exceptional.

PEARLENE W.  |  Expérience générale 
Évaluation :
5

I have used the facility for 6 month without an issue. I will recommend this facility to anyone. staff are very polite and handful.

maureen d.  |  Expérience générale 
Évaluation :
5

Visited the facility twice before signing the agreement. Both times the staff was extremely helpful and pleasant. The woman that processed the agreement on our second visit was awesome and very knowledgeable.

Melodie B.  |  Premières impressions 
Évaluation :
5

This facility , I would recommend to anyone , it was extremely well lit , well-maintained , very secure , I love the security where I felt very safe. and the entire staff was kind , caring and compassionate to all of our needs. The check in and out procedure was fast and simple. Thank you to the entire staff of this U-Haul facility.

elizabeth s.  |  Expérience générale 
Évaluation :
5

Experience was great

krystal w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P.  |  Expérience générale 
Évaluation :
5

Like it

Doris P.  |  Premières impressions 
Évaluation :
4

There were people blocking the entrance, they were rude, but the guy at the desk was great.

Billy L.  |  Online Move In 
Évaluation :
5

Excellent customer service. Employee was friendly and courteous.

ALBERT P.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiera C.  |  Online Move In 
Évaluation :
4

Got locked in one night and the after hours service could not tell me how to get out of the facility. It was not until another customer came in to the facility that they explained how the exit worked for after hours. After that incident, I requested for a manager to call me and the company failed to respond.

JOHNNY O.  |  Expérience générale 
Évaluation :
5

Peefecto

HECTOR T.  |  Premières impressions 
Évaluation :
5

Staff was extremely friendly and accommodating

david P.  |  Expérience générale 
Évaluation :
5

The facility was even better then expected. Very satisfied

Joylette M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANTEL R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C.  |  Expérience générale 
Évaluation :
5

Patricia is always very helpful

shauna s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D.  |  Premières impressions 
Évaluation :
5

I liked everyone that worked there. They were knowledgeable and helpful.

Julie L.  |  Expérience générale 
Évaluation :
5

The staff was very helpful, friendly, and knowledgeable.

WILLIAM H.  |  Expérience générale 
Évaluation :
4

Moving into my unit was no problem it was waiting in line for a 1/2hr just to buy a lock that bothers me

Shari R.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NELSON P.  |  Expérience générale 
Évaluation :
5

Your staff was very polite and always helping me out when they had the opportunity and it's because of this that i will always use U-Haul

EDEVILO V.  |  Expérience générale 
Évaluation :
5

Easy moving process due to the wonderful staff

Mamie D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Latasha R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek M.  |  Expérience générale 
Évaluation :
5

Always a pleasure to work with the staff at this location, I'll miss making my monthly payments! Lol. Happy storage!

RANDY S.  |  Expérience générale 
Évaluation :
5

Xavier was such a help. Walked me to my unit three times to try different keys when I was locked out and helped me lift a mattress n box that I couldn't lift. Even stayed longer to help me even when they closed. Patricia was so helpful and granted me extra time due to my circumstances.

ALIXANDRA F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Helena M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance M.  |  Expérience générale 
Évaluation :
1

The only reason I am giving one star is because Merna and Xavier did their jobs perfect and with a smile on their face. Patricia was unprofessional to work with because anytime I had to deal with her, which was a lot, she had an attitude or acted like I was bothering her by using UHAUL. Then I recommended my sister and Patricia treated her the same way. Her customer service is AWFUL. Also the new security system makes it extremely annoying to drop off or pick up multiple loads by the doors closing automatically. I hire movers by the hour and then found out UHAUL was the reason they would be delayed and charge me more .

Bryce P.  |  Expérience générale 
Évaluation :
5

Wonderful layout, full drive in access for climate controlled units WARNING: Needs carbon monoxide detectors and clear notice to customers to not have engines running while parked inside storage building

Stephen W.  |  Online Move In 
Évaluation :
3

Customer service needs work!

DENNIS N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Qiana T.  |  Premières impressions 
Évaluation :
5

Very nice facility, clean, and convenient. I highly recommend this facility.

Jan P.  |  Premières impressions 
Évaluation :
5

I would rent storage again at this facility. Only opportunity would be to have prorated the days that I moved out early and given me a refund for those days.

Angela D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javyan S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurie K.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dyniesha D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

CHANTEL R.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Theresa B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S.  |  Premières impressions 
Évaluation :
5

Great experience 👍

Willie M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K.  |  Expérience générale 
Évaluation :
5

I appreciated the Manager 's professionalism and helpful ways when she was asked. Her first name "Patricia" same as mine and after having a storage unit for around a year, she had not changed when I encountered her.

Patricia G.  |  Expérience générale 
Évaluation :
5

Very Nice and Clean, Personal very nice!

Ed B.  |  Expérience générale 
Évaluation :
5

Myrna offered outstanding customer service. I would highly recommend this facility for that reason alone. She is a gem!!!

KAREN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Handel D.  |  Expérience générale 
Évaluation :
5

I used this storage for a month . It was clean and safe . The staff were highly cordial and cooperative . I would highly recommend this facility .

manoj s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alecia m.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gisel M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMIL G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLOYD B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas G.  |  Expérience générale 
Évaluation :
5

Location, access, staff were all amazing! No issues moving in or out. If I ever need storage in Lake Mary/Heathrow, I'm using this location.

Justin W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Handel D.  |  Premières impressions 
Évaluation :
5

Todo excelente

Soddey R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C.  |  Expérience générale 
Évaluation :
5

Manager Patricia Walker muy excelente servicio , fácil para cargar y descargar , facilidades limpias y seguro acceso 100 % recomendado.

Jose D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexus D.  |  Expérience générale 
Évaluation :
5

Process was very simple and quick. Employee with brown hair was very friendly.

Asia N.  |  Premières impressions 
Évaluation :
4

Thank you for the storage accommodations and professional customer service at this Sanford location Patricia!

Kia H.  |  Expérience générale 
Évaluation :
5

Very nice facility. Very convenient to pull in the garage type to load and unload.

Esther E.  |  Premières impressions 
Évaluation :
3

You need customer service be better at knowledgeable of storage units and hiring people to load and unload your truck. I would never do business with Perfered Movers!

Ronald R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yariela F.  |  Premières impressions 
Évaluation :
5

Friendly people and a nice facility

Ken R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendall E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHANTEL R.  |  Expérience générale 
Évaluation :
3

The uhaul facility was clean however the storage area had a very very bad odor. I mentioned this to the store clerk and he explained they can't locate were the smell is coming from. It was so bad it was making some of the moving people with me sick to their stomach. Other than that the service was good but they informed me I would receive a receipt in my email and I never got it. I request for a printed receipt but was refused that which was odd because they gave me a receipt when I first obtained my storage and the truck. Sincerely Lashanda Saunders

LASHANDA S.  |  Premières impressions 
Évaluation :
4

Move.in date was 7/30/21 not 7/29/21; otherwise good experience at this location. Merci.

Kia H.  |  Premières impressions 
Évaluation :
5

I met with the store manager, Patricia. The store was extremely busy but she multitasked and handled each customer in a timely manner.

Crystal S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa H.  |  Premières impressions 
Évaluation :