Le client n'a pas laissé de commentaire.SARAH W.
Customer Reviews for U-Haul Moving & Storage of South Hill
Pour nous contacter
Minot, ND 58701
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SHAWN B.
I received this survey before I have received the release email and what I'm actually being charged. I'mCourtney M.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.JOSHUA S.
Le client n'a pas laissé de commentaire.Brenda J.
Very favorable exceptDoug P. | Expérience générale
Le client n'a pas laissé de commentaire.Heather M. | Premières impressions
Le client n'a pas laissé de commentaire.Richard G.
We didn’t move in. How do I cancel my unitLinda B. | Online Move In
Le client n'a pas laissé de commentaire.JASON K.
It was a perfect experience.Good customer service.I'm very satisfied with their service 👍👍👍Amado V.
I was upset that I had to drive a total of 7 hours to pickup my U-Haul. No reimbursement from your comping for gas. Then I had to drive another 3 hours to a different direction to pickup the trailer to tow my car. When I picked up my U-Haul it was dirty inside and out. Terrible experience so far. I tried speaking with the U-Haul location and to explain my frustration about having to driving so far and was told I don't think you understand how it works basically. Also I told them I would write a bad review and was told well if there is anything else we can help with please let us know and they hung up. I was also told it's much more common than I think of people having to drive far for their requested equipment. I don't see how this is a customer problem and why it's being accepted as the norm. I will be calling corporate as well as I should be compensated for all this inconvenience. There is much more that has happened but I will rely it to corporate to be taken care of.Charles D.
Le client n'a pas laissé de commentaire.Kip K.
I have NOT received my receipt via e-mail yet! The lady said it would be delivered quickly upon return of trailer!Tom S.
Staff is friendly, efficient, and knowledgeable. Fast service.Jacquelyn H.
The customer service was excellent however, the truck I was given was is poor condition. It wobbled going down the road, it clunked every time I turned. Suspension creaked and banged with every little bump and there was wheel bearing squealing. The employees were great but the equipment was garbageMICHAEL W.
Le client n'a pas laissé de commentaire.janice B.
Best group of people hands down.Travis R.
I want to especially commend the Manager Mrs. Tonya Holbrook for her impeccable no-good-second customer service. She goes beyond expectations to understand and service the customer to ensure complete satisfaction. She listens, understands customers' needs and problems and come up with amicable best possible solution. She is a human first and puts herself in the customer's shoes and walks in the customer's shoes to ensure customer complete satisfaction. I have used U-Haul for many years even before the internet age and I have never met anyone or great individual like Mrs. Holbrook. She is caring, calm under pressure, extremely knowledgeable in what she does and above all always there for the customer regardless of time of the day and/or circumstances. She came to my rescue though off for the day at night and could have been spending time with family. When I had a problem, rather than make me wait till morning and at office hours, gladly reached out to help at that very odd hour in the morning that nobody else could have done. Mrs. Holbrook is an asset for U-Haul and U-Haul is lucky to have her as an employee and manager. With her skillsets and knowledge, Mrs. Holbrook is more than qualified to hold any higher position in U-Haul and continue doing fantastic caring job. Please help me congratulate Mrs. Holbrook for job well-done day-in-day-out and acknowledge and compensate her appropriately please. She is a keeper especially in these days where great employees are basically not commonplace or non-existent. She also works well with her crew who in-turn also work very hard to service customers well. I wish U-Haul had more Mrs. Holbrook and because of her selflessness and professionalism, I plan to continue giving my business first to U-Haul and recommend friends and others as appropriate. I could go on writing about this great human, but I'm sure you know how gratifying I am to have met her for my move solution. Because of Mrs. Holbrook, I will always be grateful to U-Haul for providing me with a satisfying peaceful moving experience. If you need more information on my experiences with Mrs. Holbrook, please feel free to reach me via email or phone on record. Merci.Akpabio A. | Premières impressions
Le client n'a pas laissé de commentaire.Shawn M.
Excellent customer serviceJoe L.
Le client n'a pas laissé de commentaire.Galyn F.
Le client n'a pas laissé de commentaire.Lunvoder W. | Premières impressions
Le client n'a pas laissé de commentaire.April G.
They don't seem to look at the units. The guy that waited on me was lazy and didn't seem to care.Leslie P.
I rented a full car trailer and was told it was ready for the road as I had 1800 miles to go. I loaded the car and secured it down. I decided to do a walk around check and saw the cords sticking out on one of the tires. I was real upset!! The guy working there didn't seem to care. TERRIBLE!Leslie P.
WORST EXPERIENCE EVER!!!! I will never, ever, under any circumstance. I had a reservation for 2-1/2 months and I'm told 2 days before I was supposed to move there is no equipment? WTF?! I had to pay an extra $100 for a train ticket to get my car. UHAUL SUCKSKevin D.
Le client n'a pas laissé de commentaire.Kenton K.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.Bill O.
Le client n'a pas laissé de commentaire.Paula B.
Le client n'a pas laissé de commentaire.nico n. | Premières impressions
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.brad A.
Tonya And Jen Were Awesome 🤩Jerry G.
Le client n'a pas laissé de commentaire.alexis A.
Le client n'a pas laissé de commentaire.dorathy D.
Le client n'a pas laissé de commentaire.CHERITY S. | Expérience générale
Le client n'a pas laissé de commentaire.Maithiri A.
No problems with the folks at this site. HOWEVER, IF you rent online and need supplies, like an appliance cart, the UHAUL site will NOT tell you if the pick-up site HAS what you need, better take it with you or call to check/reserve directly. We thought we had an appliance cart rented only to discover they didn't have any in town. They agent at this site even called the other dealer to see if they had any so tried to help. UHAUL corporate site gets a FAIL for this issue.Kurt W.
Location was great, employees were very helpful, the whole process was easy and convenientTrevor B.
We had an issue where got a 26 foot uhaul and a auto transporter. We picked up the truck on a Monday and we're gonna pick up the auto transporter Tuesday before we left but decided to leave on Wednesday instead. I called Tuesday to change the date and they said everything was fine and it was no issue . We paid for everything on Monday when we got the truck including the truck and the AT. When I went to pick up the AT on Wednesday they told me I had to pay another 400$ which I refused because I paid for it in full on Monday and I had the receipt. I waited for over an hour for them to get it all figured out, which they did but it was a pain in the ass.Kat W.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.TAYLOR C. | Expérience générale
Friendly staff to deal with. easy access to location.Gary N.
Le client n'a pas laissé de commentaire.Mike M. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.brandon P.
Le client n'a pas laissé de commentaire.Ricky S.
Curious as to what the process is to extend a rental due to unforeseen circumstances for customers. We are military and have all of our belongings packed in a uhaul truck. We moved to Minot but do not have a place to live in at this time. When I asked to extend our rental period, we felt rush to turn in the vehicle due to another customer reserving the truck. We adjusted our plan and have to spend more money on two storage units to unload the truck and will have to rent another truck in order to move our belongings into our residents when we find one. I recommend improving coordination of trucks at one location when possible or verifying with customers when their drop of date is in case the original date needs to change before promising the truck was available.Austin A.
The manager tonya, I hope I spelt her name right, was so amazing every time I went in. I came from out of state and moved here and she was so welcoming and i think it was amazing to show up in a new town and one of the first people I dealt with was so nice and helpful.Courtney C. | Expérience générale
Le client n'a pas laissé de commentaire.Preston F.
Had trouble with the wiring to get brake lights working. The wiring was a little rusty and the clerk on duty fixed the problem. It took about 20 minutes to get going. Pleased with uhaul, these things happen and we were good to go.janette G.
Le client n'a pas laissé de commentaire.Olga L.
Great customer service! I have never been treated so well at any other uhaul service center. The people working here are to be congratulated on their people skills and knowledge . Obviously the management here is above average! I will be using them again and will highly recommend to everyone!DANNY S.
Great communication and explained thoroughly contracts and rental costs. Will use again! Quick and painless.Shawn P.
Le client n'a pas laissé de commentaire.Jerrolyn W.
Le client n'a pas laissé de commentaire.rebecca K.
Le client n'a pas laissé de commentaire.Bill L.
More staff. The one guy who was helpful was at the north hill location his name was Chase Coon. Really solid guy, delt with my issues that weren't taken care of at the other locationJohn R.
Le client n'a pas laissé de commentaire.Gene C.
Le client n'a pas laissé de commentaire.Tina H.
Le client n'a pas laissé de commentaire.robert K.
Le client n'a pas laissé de commentaire.Brent H.
Everything went smoothly. Thank you!Joddy M.
Easy turn in.Dennis E.
Le client n'a pas laissé de commentaire.Latonya I.
Le client n'a pas laissé de commentaire.Teisa G.
Rented trailer, tire blew out in Route, probably road Hazard, tire was repaired, finished my trip and All is Well !Gary C.
Le client n'a pas laissé de commentaire.Paula C.
Le client n'a pas laissé de commentaire.SARAH H.
Jennifer was absolutely EXCELLENT! Customer service from her was fantastic.Benjamin D.
Le client n'a pas laissé de commentaire.Mary L.
Le client n'a pas laissé de commentaire.Alison D.
Not happy and will not recommend U-Hauldiane K.
The staff and management is very accommodating. Management is very good at customer satisfaction. I highly recommend this store.JOSHUA S.
Le client n'a pas laissé de commentaire.JAY H.
It was quick and easy to drop off.Lori H.
Le client n'a pas laissé de commentaire.Josh N.
Le client n'a pas laissé de commentaire.Helga I.
Great and helpful staff at this Minot ND U-Haul location.Bruce W.
Le client n'a pas laissé de commentaire.Wayne D.
Le client n'a pas laissé de commentaire.mercy B.
OUTSTANDING CUSTOMER SERVICE!!!!Adreinne B.
Le client n'a pas laissé de commentaire.Amber G.
Le client n'a pas laissé de commentaire.david H.
Le client n'a pas laissé de commentaire.john S.
Le client n'a pas laissé de commentaire.Scott N.
Le client n'a pas laissé de commentaire.Steven B.
will never use uhaul again. contract mibsrepresents your policy. Rude staff bullshit companyDAVID B.
Had a few problems with one staff memberZaan W. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES R.
Le client n'a pas laissé de commentaire.Catrina S.
Le client n'a pas laissé de commentaire.Kurt S.
Always accommodating staff. Facilities were always clean and properly maintained.Ronald C. | Expérience générale
Friendly staff and clean facilities.Ronald C.
Le client n'a pas laissé de commentaire.Paul P.
the truck was very noisy, lack of cruise which was very hard on an 1800 mile trip. the windshield had scratch from a previous bad wiper on drivers side.Allen henry O.
Le client n'a pas laissé de commentaire.NDU U.
Lady was completely rude. Won't rent at this location again.Serenity W.
Tell me why I got the last bay when no one there? Tell me why no one made sure my ramp extended outward so I could safely walk off of it to unload my belongings ??Sherri M. | Premières impressions
Very nice people, helpful, willing to answer questions.WENDELL T. | Premières impressions
Le client n'a pas laissé de commentaire.Nicholas B.
Train your employees better make them understand they can't tell customers one thing and then do another The people at this location horrible customer serviceEDWARD P.
Rented the truck for less than four hours and drove it 11,7 miles. I put in TWO gallons of fuel at the Cenex station NEXT DOOR to compensate for mileage (6 MPG!!), and was then charged an additional $22+ because the gas gauge reading was incorrect when I picked it up. The response from personnel when I inquired (in person) was it's my fault for not reading their initial text and responding: Too bad, but "Have a nice day!" Fool me once shame on you, fool my twice, shame on me. I won't be back nor will anyone that asks my advice about where to rent a truck (in Minot or anywhere else) LAME!CHuck G.
Le client n'a pas laissé de commentaire.murray S.
Not much my visit was great vary friendly peopleGOLDEN M.
Le client n'a pas laissé de commentaire.CHARLES L. | Premières impressions
Very poor customer service. Not professional at all.Lynn P.
The attendant looked at the truck and the spots I had put in the condition report and took the electronic toll pass. He was very efficient to deal with. Made dropping off the truck very easy. I would rent from them again.steen C.
Le client n'a pas laissé de commentaire.Sondra S. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.abraham C.
Le client n'a pas laissé de commentaire.Russell F.
Smooth fast transaction, much appreciatedPaul O. | Premières impressions
Charged my card 5 days after for an extra day I didn't have.Wendy B.
Le client n'a pas laissé de commentaire.jonathon g. | Expérience générale
Le client n'a pas laissé de commentaire.Steve F. | Premières impressions
Le client n'a pas laissé de commentaire.david c. | Expérience générale
Le client n'a pas laissé de commentaire.TREVA Y. | Premières impressions
Everything was great until we went back at 7:50pm to try to put more things in our unit and we couldn’t get in.Dallas W. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn G. | Premières impressions
I had trouble getting hold of someone via phone after receiving a text to call them regarding my unit. Other than that, it was a very good experience.Lynette Q. | Expérience générale
Le client n'a pas laissé de commentaire.ASHLEY G. | Expérience générale
Le client n'a pas laissé de commentaire.Stacie F. | Premières impressions
Le client n'a pas laissé de commentaire.LYLE K. | Expérience générale
Everything was great I am just concerned that they got it figured out about the the missing To will Dolly.Esther R. | Premières impressions
Le client n'a pas laissé de commentaire.jesse b. | Expérience générale
Le client n'a pas laissé de commentaire.MACALLAN LUCAS G. | Premières impressions
Le client n'a pas laissé de commentaire.Paul M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!