Le client n'a pas laissé de commentaire.Julie K.
Customer Reviews for U-Haul Moving & Storage of St Clair Shores
Pour nous contacter
Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Just keep up the good work.Charlene M.
Le client n'a pas laissé de commentaire.Keith J.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Arielle B.
Quick service in & out, the pick up truck served all my needs. I'd rent again from this location.Terry E.
Quick and easy. Great customer serviceGreg P.
Easy check in and drop offSteve M.
It was a little farther away than what I had hoped for since this was the first time ever that I pulled a trailer. It worked out okay in spite of the noise of the trailer going over the bumps. Once it was loaded, the trailer was quieter.Gaye E.
St Clair shores location was excellent. H&A gas station on fort st in wyandotte mi was terrible. They did not have our truck (reserved close to 2 weeks in advance). Instead of a 15 foot van, they offered to sub a pick up truck! After calling around and spending a long time with customer service, we were able tp pick this truck that was 40 minutes away from our residences. The $50 credit did not come close to covering the additional mileage, gas, and most importantly travel time. We also lost multiple hours where we had help available because of H&A's location screw up.Renee C.
Le client n'a pas laissé de commentaire.Hussein C.
Drove in, handed the paper work, they unhooked the trailer, I drove away. Ten minutes tops. People were great.Gary W.
Excelent ServiceAndres P.
nice serviceKalyaniz S.
Le client n'a pas laissé de commentaire.Teonna S.
Le client n'a pas laissé de commentaire.James A.
Matt was very helpful even though business was busy & short staffed. Matt was so helpful & professional! Will definitely use this location in the future!Jonnie A.
Le client n'a pas laissé de commentaire.Steven H.
Never changeJIFFREY H.
I absolutely Love this location. I know all of the Staff here because I rent a truck almost every week. They are Always friendly and very helpful.Teonna S.
Le client n'a pas laissé de commentaire.Sydney S.
Easy rentalPaul T.
Registered for pickup at one zip code and drop off at another on the website. When I picked the truck up i was informed it needed to be returned to the same location. Created a tremendous inconvenience and cost more than expected due to having to return. Will seek alternative options next time.Thomas D.
Le client n'a pas laissé de commentaire.Dennis F.
Le client n'a pas laissé de commentaire.Kerilyn S.
I think that the communication amongst uhaul associates and corporate uhaul over the phone needs to be better. I was charged for a trip I didn't take until I noticed my account was still charged. I contacted st Clair shores and we got it squared. I was happy at the end. but what if I didn't notice would they have finished the refund? I was concerned,PAPA S.
Le client n'a pas laissé de commentaire.John H.
Efficient and professional. Thanks!Gary G.
Le client n'a pas laissé de commentaire.Breana F.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.Steven H.
Had no issues at allTerry A.
Le client n'a pas laissé de commentaire.Adam G.
One thing that was a little confusing, the follow up text I received after picking up the truck said, "If you are dropping equipment after hours..." and I wasn't sure if that was in reference to the truck? Maybe it isn't, but thinking it could be more specific, if so. Merci!Margaret D.
Le client n'a pas laissé de commentaire.Michael M.
I Love the Staff here. They are very friendly and always nice to the customers.Teonna S.
Le client n'a pas laissé de commentaire.Mike D.
Matt was very helpful & professional despite being very busy & working alone.esther A. | Premières impressions
The staff was friendly, knowledgeable and eager to assist me with any questions.Taron C.
Excellent service and the whole process was flawless.Lisa N.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Michael W.
They have always been most helpful and go the extra mile.Charles M.
Le client n'a pas laissé de commentaire.Taron C.
Very professional, efficient, politealdan L.
Le client n'a pas laissé de commentaire.Darrin M.
Le client n'a pas laissé de commentaire.DON F.
Le client n'a pas laissé de commentaire.Philip P.
Everyone is always very nice and helpful whether I'm getting propane or getting a trailer or a truck.Joe M.
Matthew was a huge help in getting the hitch receiver ready for the hitch. I couldn't have done it without his help. It was above and beyond.Jim C.
Le client n'a pas laissé de commentaire.Maurice H.
I always have excellent service with this locationTina R.
Le client n'a pas laissé de commentaire.Michigan Y.
Better training in customer service! This is a lost art today. You can go many places to rent trucks, but what keeps you coming back is the treatment you receive from staff. Smile, be pleasant and have a "What can I do to help you? attitude! Is that too much to ask?Brian D.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Mark M.
The only issue is that the rear door was very hard to lift. Maybe rollers needed to lubed. Overall good experienceFrank P.
Personnel amicallarry H.
Le client n'a pas laissé de commentaire.Glenn S.
Le client n'a pas laissé de commentaire.Tim R.
Le client n'a pas laissé de commentaire.JEFFREY BENNETT R.
fast, easy, good price!CATHRINE C.
Le client n'a pas laissé de commentaire.CHARLES G.
Everything went smoothly. Easy pick up and easy return.Eleanore F.
Unfortunately, this was not the location of my original reservation. $50 guarantee is useless. Had to go to multiple locations to find equipment on my original order.Paolo M.
Excellent service , used them many timesChristopher M.
I'm not sure if you can do anything to improve, my experience was perfect. Although, I do like donuts. Maybe offer donuts to the customers...James F.
Le client n'a pas laissé de commentaire.Gregory S. | Expérience générale
Le client n'a pas laissé de commentaire.Steven H.
Quick in to rent and quick drop off. Friendly staff. Help them out. Fill all your information out online.Terry P.
Fantastic customer care and focus! Very dedicated team! Outstanding location - all around ! I have all our moves coordinated out of this location - it does stand out from any other location towards Detroit by far with the above observations. I do look forward for U-haul to slowly transition to the modern fleet of the Mercedes , Izuzu small trucks - to make the actual driving experience a lesser painful experienceâ€¦ Thank You for considering! Best wishes WolfWolfgang R.
Matthew assisted me above and beyond and made sure I was safe He was exceptional and I hope he is acknowledged for it. I work in the hospitality industry and trust me â€¦ it was Father's Day, he was called in because someone else called in , and he gave me zero inclination that it affected his disposition, customer service and kindness. I have told everyone about the experience Deborah Saint AmandDeborah S.
Service was excellent she connected the trailer and wiring helped me verify all lights were working properlyRoger W.
Get a new management team I believe new training is necessary for all. I decided to give them one more chance after a very bad experience with the Van Rental and because they were literally close by I rented an appliance dolly got it home loaded up fridge and out that there were no buckle on the strap. He ask why didn't I bring it back first of gas is to high. The question is why didn't he inspect the equipment before he rented the equipment it appears to be a systemic problem at that location.Ralph R.
Le client n'a pas laissé de commentaire.Terry D.
Excellent service at pick up and drop off! Merci.James F.
Everything went smoothly. I was very pleased 😀Paul W.
Nothing, everyone was very helpful and knowledgeable.MARK STEPHEN E.
Le client n'a pas laissé de commentaire.Kyle P.
Le client n'a pas laissé de commentaire.charles S.
Work with customer experience more. I had a reservation and it still took half and hour with one other customer in the lobby and three employees working sounds a bit ridiculous. Plus I've done business with the location for 3 years.James H.
Le client n'a pas laissé de commentaire.elizabeth F.
good customer relationshipsMatthew H.
Le client n'a pas laissé de commentaire.Tywana M.
Le client n'a pas laissé de commentaire.ALEXANICOLE M.
I always use this location very dependable and the best of service 👍 👌 5 star ratingROBERT LEE T.
Le client n'a pas laissé de commentaire.Scott C.
I'm sure you heard this many times, but please just start out every truck with a full tank. It's very difficult to judge how much gas you need when you have to read your chart. If people don't want to fill it up, just charge them a premium to fill it up.William S.
Le client n'a pas laissé de commentaire.Christina L.
Le client n'a pas laissé de commentaire.JAMES AVERY Y.
They were very pleasant. Also, we did not have to wait and once we were done the truck was already upfront.Donta W.
Everything was greatROSALYN V.
Customer service was excellent. Employees made drop off quick & efficient.brenda M.
Le client n'a pas laissé de commentaire.Gayle K.
I appreciate not having to leave my vehicle to return the trailer - that made the process easy and fastBrian W.
Nice employees and very helpful.Kevin L.
Everything was excellent. The check in didn't take long. The service was exemplary. My order was ready and waiting for me including the additional items I ordered. Great experience.Santwan T.
Both ladies that worked May 27, 2022 around 7am-9:30am were very helpful and knowledgeable.Jerome S.
Your online site is not secure, my credit card was used shortly after I entered on the UHaul site. I rarely give it out, it's been a while since I have. Had 3 fraudulent charges since it went on your site.Mike W.
Le client n'a pas laissé de commentaire.Jonathan A.
Le client n'a pas laissé de commentaire.Edmund G J.
Le client n'a pas laissé de commentaire.DIANE RENEE S.
Le client n'a pas laissé de commentaire.ANTHONY P. | Premières impressions
Have had storage for over a year now and EVERY person I have spoken to is professional personable and kind. Nothing but good things to say! Thank you Uhaul!LADONNA W. | Premières impressions
Love the service given Matt is very polite and courtesyregina w. | Premières impressions
Le client n'a pas laissé de commentaire.LAKRISCA LOUISE G. | Expérience générale
Le client n'a pas laissé de commentaire.schuyler g. | Expérience générale
THe only issue with facility is units close to the door are subject to flooding aafter heavy rainsrichard r. | Expérience générale
Le client n'a pas laissé de commentaire.carlee w. | Expérience générale
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
My storage unit flooded and I'm not getting no help and insurance company is terribleSamantha R. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha R. | Expérience générale
Le client n'a pas laissé de commentaire.JOSHUA S. | Expérience générale
Le client n'a pas laissé de commentaire.joseph c. | Expérience générale
Le client n'a pas laissé de commentaire.Eric H. | Online Move In
The entire rental period access to the card swipe did not work. This was unacceptable and staff had NO control in getting it repaired. The staff was friendly and helpful but many times they were overwhelmed and the wait times were long and unacceptable. Scheduling the proper amount of staff at the proper time is a management issue. I would say that my overall experience was "below average" if not for the smiles that the staff showed me.Mark P. | Expérience générale
The movers were the best !! The service at uhaul was so disappointedAdelle N. | Expérience générale
Great!Chester D. | Premières impressions
Very helpful workersKim G. | Réservation
There were trucks, vans and trailers parked throughout the lot, making it very difficult to enter and exit their facility. trailers were everywhere, and there was no one able to assist in the office.Daniel A S. | Expérience générale
I made four visits to this Uhaul location in one day to pickup and drop off equipment. The owner, Ryan, didn't seem interested in assisting, and his associate was unable to figure out how to do so.Daniel A S. | Expérience générale
Excellent customer service!Lisa B. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!