Le client n'a pas laissé de commentaire.LARRY B.
Customer Reviews for U-Haul Moving & Storage of Woodfield
Pour nous contacter
Rolling Meadows, IL 60008
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Armin K.
Not professional Servis Wery root,Malgorzata M.
Le client n'a pas laissé de commentaire.mike M.
This location over charged myself. I didn't drive 147 miles. I only drove 22 and I was charged.Kimyuna J.
Easy rental and returns.Brien F.
Le client n'a pas laissé de commentaire.Metodco T.
Make sure the air conditioning is working before you give a truck to somebody moving on an 85 degree day. Make sure the windshield is clean.Christina O.
Le client n'a pas laissé de commentaire.Kimberly S.
Le client n'a pas laissé de commentaire.Yunfu S.
Le client n'a pas laissé de commentaire.Rachel M. | Expérience générale
Karen was absolutely amazing! She was able to upgrade our truck size on one of the busiest days for trucks rentals. She was also working extremely hard! Thank you again Karen!!Madi T.
The AC in the cab did not work properly which made it an uncomfortable ride.Gerard K.
Make sure people who work outside are dressed in some kind of a uniform. They are too casually dressed and it can be anyone.Sedat S.
Le client n'a pas laissé de commentaire.LENNY A.
How about not changing locations of our vehicle to 30 mins away without a notificationGabriella L.
take that 99 cent per mile off thats way to expensizeJeremy P.
Le client n'a pas laissé de commentaire.JEFFREY P.
Le client n'a pas laissé de commentaire.Kaloian I.
Le client n'a pas laissé de commentaire.Maurice K. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCISCO C. | Expérience générale
Le client n'a pas laissé de commentaire.william H.
Le client n'a pas laissé de commentaire.Everton C. | Premières impressions
Thé réservation number screwed up the trailer drop off location but just a slight inconvenience. Otherwise all good.SABRINA G. | Premières impressions
when they put the chains on they rubbed on the ground a bit so i had to adjust it and the ball clamp was loose but other than that the check in/out process was fine.CHRISTOPHER J.
Le client n'a pas laissé de commentaire.JOANN S. | Premières impressions
Our staff person was not super helpful. Several questions we asked were not answered completely. No feeling of wanting to help us understand or help us with issues we were trying to figure out. We wanted to see if we could save some by returning to a location closer to Minneapolis than our rural area)Ben L.
my experience with U-Haul has always been excellent, have never had a problem and have been very pleased every time I needed any type of equipment, I have nothing to complaint about but only be greatful to all of you for your excellent service!!Zilia A. | Premières impressions
More training on the equipment for the staff get it so they are familiar rise with how everything is supposed to work because the one we dealt with did not know what the lights on the back of the trailer were even called. To make things worse she was stubborn and not wanting to learnBRICE B.
Location was in the back so it was hard to find since GPS took me to the front and it was only due to me seeing other u-haul trucks parked in back that I got my truck there.Ron C.
easy to make reservation and staffs are niceJerusalem E.
Le client n'a pas laissé de commentaire.Jason T.
Le client n'a pas laissé de commentaire.Devan S.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.Erwin J.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Christine M.
The young woman who helped us with the return was very polite, personable and easy to work with.DANIEL S.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Rodney T.
Le client n'a pas laissé de commentaire.WANDA A. | Online Move In
Le client n'a pas laissé de commentaire.Amal N.
Le client n'a pas laissé de commentaire.PAWEL K.
Clean and convenient.Edward B. | Premières impressions
Everything was as promised. Clean truck, very new truck, very helpful staff and easy access. Would use them againEdward B.
Le client n'a pas laissé de commentaire.Enrique S.
My locker alarms go off everytime I open the door. Restrooms are not cleaned enough nor resupplied regularly. Trash bins are always full. Toilets are always leaking, plugged up or filled with human waste. Handicap men's toilets are always out of service or unavailable. Ventilation is poor always freezing or NO circulation at all. Building exterior doors are regularly left unlocked. Recently on the upper floors there have been bugs as well as on first floor lots of ants. Sprinkler heads have been leaking on third floor for weeks in restroom. Restroom floor has been covered in water many times recently due to this leaking,toilets and occasionally sinks. Carpeting on 2/3 floors is a mess. Rarely cleaned. Large crack on third floor window,been that way for weeks.Michael M. | Premières impressions
Le client n'a pas laissé de commentaire.Bryan S.
The person who took care of my checking in was not kind.Makoto H.
Le client n'a pas laissé de commentaire.Bruce A.
Le client n'a pas laissé de commentaire.mikhail T.
Le client n'a pas laissé de commentaire.Scott E.
Le client n'a pas laissé de commentaire.Ahmad H.
Truck was clean but had bad odor like urineMarco M.
Le client n'a pas laissé de commentaire.DAVID M.
Good location nice peopleMichal N.
Le client n'a pas laissé de commentaire.Kimberly R.
Le client n'a pas laissé de commentaire.Sergey T.
There was one employee at this location who was incredibly rude to me. He talked down to me from the moment I entered the door and made it seem like it was a huge hassle to help me. He did answer any of my questions (the trucks were located behind the strip mall so even though I signed up for contactless pickup, I went inside to find out where the trucks were located) but not without belittling me in the process. I arrived about 10 minutes after my reservation had begun and he proclaimed that I was "already 30 minutes late" and berated me about using the app instead of the web browser to pick up the truck even though I told him I'd used the web browser before. Overall, it was a bad experience and I will not be renting from this location again.AMY J.
stock transparency on website, I ended up having to rent a 10ft when I wanted a 15ft. This meant I had to make multiple trips and spend more money for my move.francis S.
Le client n'a pas laissé de commentaire.judy s. | Expérience générale
No complaints, all compliments I thank my brother for showing me this place.Dennis H. | Expérience générale
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Kenneth W. | Expérience générale
Double check the trucks before renting it out. When I started driving the truck in the expressway, the left rear mirror was very loose. I had to stop on the side to let uhaul know what's going on.Lisa O.
Only comment relates to having only three bays to unload, it was quite a wait.Julius R. | Premières impressions
The truck was dirty. It was left on E.Jeffrey V.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Sophia G. | Expérience générale
Le client n'a pas laissé de commentaire.Drake L.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.BRUCE H.
There was food behind the driver seat. I guess it was hard to find. I had to move the seat and than I saw some opened packages with the food still inside. Not a big deal for me to clean this up but it could be for someone else. Thank you for an easy service :) AgnesAgnieszka S.
Le client n'a pas laissé de commentaire.Ashley W.
Le client n'a pas laissé de commentaire.Raymond K.
Le client n'a pas laissé de commentaire.JOANN S. | Premières impressions
Thank you for everything!Ashley L.
Thank you for an extremely easy smooth transaction and rental !! All of you are excellent with your customer service! 😃Marilyn Y.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.John Lester T.
Le client n'a pas laissé de commentaire.Michael K.
1. Cannot greet with smile, not rude but not so friendly, I like young kids working there, come on boys and girls, you are very good, only thing missing is a smile on your face guys. Just smile a little to make customers feel more comfortable. 2. Uhaul 20 feet truck did the job, but was in very poor condition, nothing to do with the employees working out there, but, to the management to change those trucks that are very old. I do recommend this location, like I said, smile is missing but they are professional.Bageerath C.
Le client n'a pas laissé de commentaire.STEVEN P.
List large uhaul locations (not neighborhood only) in the app. I went to 5 neighborhood stores without success. Ugh. The top listing in the search at uhaul.com should be the larger uhaul facilities. Wasted a lot of time. Toll free phone uhaul was not very helpful. I paid for moving blankets. They were not included. I called customer service. No help. Would require staying on phone for 50 minutes to get refund.Jeffrey P.
Le client n'a pas laissé de commentaire.Peihsuan C.
Le client n'a pas laissé de commentaire.DAVID W.
Excellent service à la clientèle. Will recommend to friends. Thanks for making my experience Great!!!SHARON S. | Expérience générale
The process was easy and efficientLaTanja B.
In order to put the truck in park you had to really shove the gear shift. I stopped before I left the lot and the attendant said YEAH, ALL OUR TRUCKS ARE LIKE THAT. I felt like I was going to break the gear shift each time I used it. Then while using the truck the check engine light came on. I usually rent from DesPlaines Uhaul and was referred over after someone didn't return the truck I was renting. I will definitely go back to DesPlaines Uhaul.patti O.
Le client n'a pas laissé de commentaire.Glen H.
Melissa Pearl was great!!!Preslav V.
One person was staffing a large location at 8am, 5 people in line. Guy had to check people in then go out and set them up with equipment. Waited 20 minutes.Rick M.
Charged me for gas when I returned truck with the same amount of gas as i received it with, even have proof of it. Shady business.Bob G.
Le client n'a pas laissé de commentaire.james S.
Le client n'a pas laissé de commentaire.Raymond B.
Easy after hours drop offAlexandra C.
I was given permission to have my UBoxes delivered to this facility and then learned on the day that the boxes were going to be delivered that the manager, Orran Arnold, vetoed this the night before and nobody gave me a heads up. After an hour and a half of talking to different customer service reps somebody was able to get a hold of Orran's boss and override the last minute veto (shoutout to Vanetta, you deserve a raise). Not even 3 days later, I find out that Orran put a lock on my unit for "lack of payment" even though I have the credit card bill to prove that I absolutely paid my rent. I don't know what's happening over there, but this makes me very nervous about staying.Tommy W. | Online Move In
Le client n'a pas laissé de commentaire.Jada B. | Premières impressions
Le client n'a pas laissé de commentaire.Matt L.
Le client n'a pas laissé de commentaire.Jennifer M.
Very unhappy that my pickup location was switched from requested site one day before pickup. Made if very difficult to get to equipment.SCOTT B.
Staff (Joanna) not friendly and no customer service. While returning the equipment was waiting inside the equipment for almost 15 minutes in front of the sign that says when returning stay inside the equipment and wait for staff to go over with the equipment. Nobody came went inside store no customer and staff on cellphone said, Well you have to come inside, told her that's not what you're sign said, replied you're all set. Rude and unwelcoming.Glendo M.
Slow leak in right rear tire. Had to stop at gas stations each day to top up the air to remove the dashboard warning. Frustrating and time wasting situation for a cross country trip.fred C.
Le client n'a pas laissé de commentaire.casey B.
Le client n'a pas laissé de commentaire.LENNY C.
Le client n'a pas laissé de commentaire.Ganesh R.
Thank you all😊Candace B.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Sean S.
Very spaciousn. Quick and easy returnGraham V.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.Michele Brenda D.
The back of the truck was very sticky and in the back part very greasy It definitely was not cleaned before I got it, and it damaged a lot of our boxes, and some furniture had stains on itBrian H.
Do better about letting people know that the pickup location will change. We purposely chose the location so we could walk to it since we flew and and we would not have a car. The day before rental we got a call from another location confirming our pickup time/day. This location was a 20 min DRIVE from our intended location. The web site showing our reservation never indicated a change, even after we got the call confirming the pickup location.Nicholas S.
Le client n'a pas laissé de commentaire.Dan E.
The cargo area of the truck was not clean. There was dirt and mud on the floor. A number of rub rails were not secured to the wall. The large screws/fasteners were broken or missing.RANDALL B.
Le client n'a pas laissé de commentaire.Slawomir Z. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer C. | Premières impressions
Everything was very well explained by staff.robert c. | Premières impressions
Le client n'a pas laissé de commentaire.ALDO R. | Premières impressions
Le client n'a pas laissé de commentaire.Michael B. | Expérience générale
NaDavid M. | Premières impressions
Loved this storage place! All the equipments was really helpful they left out for us to use.CASHMERE W. | Expérience générale
I will definitely recommend this uhaul facility to everyone I kno the service and staff are very professional and helpful especially the manager. He deserves 5 stars and more!HELENA S. | Expérience générale
Le client n'a pas laissé de commentaire.Albert T. | Expérience générale
Tha staff wus very nice and informative and tha pricing wus very affordable so now I hav found my uhaul home😊HELENA S. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly O. | Online Move In
Le client n'a pas laissé de commentaire.DESHAWN J. | Expérience générale
Le client n'a pas laissé de commentaire.tonya w. | Expérience générale
Le client n'a pas laissé de commentaire.John Miguel R. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle L. | Online Move In
Store manager is greatNORBERT Z. | Expérience générale
Le client n'a pas laissé de commentaire.RIGOBERTO B. | Premières impressions
Le client n'a pas laissé de commentaire.JAE B. | Expérience générale
Super clean, helpful staff. Thank you.Michael K. | Expérience générale
Le client n'a pas laissé de commentaire.Bernadette D. | Expérience générale
Anthony does a great job. The units worked out perfectly for us.kyle k. | Expérience générale
Overall great experience from scheduling reservation to move out. Staff was friendly, facility was always clean, and easily accessible. I would use this location again and recommend to others!Nakia J. | Expérience générale
Very clean. Spacious. Easy to move in and out.Arun B. | Expérience générale
Overall great experience!Nakia J. | Premières impressions
Thank you for assisting me, I really appreciate everyone's help! ! ! !PETER M. | Premières impressions
Le client n'a pas laissé de commentaire.John Miguel R. | Premières impressions
Le client n'a pas laissé de commentaire.Brenna W. | Expérience générale
Le client n'a pas laissé de commentaire.Waqas A. | Premières impressions
Very courteous and helpful staff.PAUL V. | Expérience générale
Easiest decision I've made during this move. Will definitely recommend to others. Staff was very helpful.Christine S. | Online Move In
I needed a storage for keep our family's moving loads safe. And the place has to be air conditioning to keep things clean and safe. I found UHaul self storage service. It was easy access and kept safe. I strongly recommend Uhaul for anyone who needs personal storage .Dogyun K. | Expérience générale
Le client n'a pas laissé de commentaire.Brenna W. | Premières impressions
Le client n'a pas laissé de commentaire.Josh S. | Expérience générale
Le client n'a pas laissé de commentaire.ROSALIO B. | Expérience générale
This place rocks and Mister Chihuahua is the bestBRIAN K. | Expérience générale
Le client n'a pas laissé de commentaire.Gabriela S. | Premières impressions
Having a third noon related person in your files before you rent a unit is terrible. I had to put my daughter down. People who are single are sol. Just dumb. I won't use you again.William H. | Premières impressions
Anthony Dipaolo Is an asset to your company.Ruth D. | Premières impressions
Well managed and team were knowledgeable and experienced!luis m. | Expérience générale
Very professional and friendly place to do business with, Thanks!KIRK A. | Expérience générale
Excellent Services!!Wilfredo T. | Premières impressions
Le client n'a pas laissé de commentaire.Milton T. | Expérience générale
Over all very satisfactory only the front desk people need to work on their pace of working kind of little slow going people which I experienced. Otherwise all good.Kamran A. | Online Move In
Le client n'a pas laissé de commentaire.kaziana s. | Premières impressions
The facility claims to be climate controlled but it was very hot in there.Tamara Y. | Expérience générale
The person who helped us had to help his coworker a lot and we spent a lot of time waiting around for him to help us. Additionally he was very hesitant to waiting around 4 minutes after closing to allow us to return our keys to him instead of doing it online.Josh S. | Premières impressions
Anthony and Ben were super friendly and knowledgeable. They made my moving experience a lot less stressful. Thank you guys for the wonderful service. I really appreciate it.Jeff T. | Premières impressions
Le client n'a pas laissé de commentaire.Jefra M. | Premières impressions
Le client n'a pas laissé de commentaire.Talat N. | Premières impressions
I have nothing but good things to say about your location! The keycard check-in and entry, climate control, the alarmed storage cubicle doors, the indoor loading bay... I wish you had been open here when I first had to store my crap. My old bicycle might not have gotten so trashed, but thanks to Public Storage and their indifference to the temperature extremes of Chicago's weather, I have to get rid of it.Tony G. | Expérience générale
I've used this location for 20 plus years. I knew the former manager, & I watched when Anthony was trained. Now, I see him in the role of manager. He's an excellent manager. He assists his employees with patience & thoroughness. Anthony & his employees are not only efficient & knowledgeable when it comes to their jobs, but they care as well. As a result, I recommend them & Uhaul to family & friends. ~Kimberly Reuille Former Rolling Meadows ResidentKimberly R. | Premières impressions
Uhaul Moving and Storage of Woodfield is great! The location is really convenient to a multitude of highways. It's super clean. Very secure. I love their loading and unloading area. You can pull you car or truck right in and get out of the weather. They have plenty of moving carts. The staff has always been very willing to help and answer questions. I was very happy with the service there. I would highly recommend this location!Erik H. | Expérience générale
The kid that helped me was rude and talked down to me. Then acted like i was a bother to him when i needed clarification on something. I am very disappointed and would not recommend this location at all and in fact want to never do business with you againMARIO C. | Premières impressions
Le client n'a pas laissé de commentaire.Shashank M. | Expérience générale
Le client n'a pas laissé de commentaire.gladys e. | Expérience générale
Le client n'a pas laissé de commentaire.michele p. | Expérience générale
Le client n'a pas laissé de commentaire.Martha H. | Expérience générale
Everything worked out great at this facility, clean, dry,secure. Would have been great if I was able to you the actual dock with the dock platRalph P. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha K. | Premières impressions
Le client n'a pas laissé de commentaire.Vladislav S. | Expérience générale
All questions answered. Very easy process.michele p. | Premières impressions
Inconvenient place. There is only one access through garage doors and to get in there, you need to get off and gain access then open door. the staff is also rude and inattentive. no one calls backJaneris S. | Expérience générale
Electronic pick up needs to be worked on it is not user-friendlyRyle M. | Premières impressions
The only thing I had a problem with was at times you seemed to be short on staff and I had to wait for someone to come and take care of me. Other than that everything was 100 % perfect.Peter F. | Expérience générale
Very satisfied with storage facility and the staff.patricia c. | Expérience générale
I must say this is my second time using a storage facility an the staff was helpful and friendly better then my last storage place, I would still be using uhual but my storage need is came to an endsuzette c. | Expérience générale
Fast service, excellent explanation of benefits and services. Facility is clean, organized and very well taken care of.Thomas G. | Premières impressions
Anthony was very helpful and informative in going over my options and in the selection of the right storage box for my purposes. Very professional!michael f. | Premières impressions
I recommend you to my friends.tom s. | Expérience générale
I am happy with servicesHazarattaiah K. | Expérience générale
I was treated like a VIP from the very moment I walked in. The manager made me feel like my purpose for being there was important to him and he informed me of items that may help in my moving process.Gabriel G. | Réservation
This facility was clean, secure, and with easy access. A well-managed operation!Deon f. | Expérience générale
Terrible. Took over 30 minutes to get the paperwork done. Reserved it on the phone and it still took over a half an hour. Put us in the farthest unit away from the elevator. Wish more characters.Faith G. | Réservation
Accommodations for unloading our trailer were great.JOHN G. | Réservation
The best facility, the best manager of a U-Haul I've ever met. The staff was helpful, smart, and the most important HONEST. They take care of you, this is the place.Kevin G. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!