Le client n'a pas laissé de commentaire.Wayne M.
Customer Reviews for Virgin Automotive Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Yarmouth, MA 02673
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/15/2022 - 8/21/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lisa G.
Loved the jokes and the fish!david U.
Chris was great to deal with. Polite, courteous, friendly and accommodating. When the truck I originally reserved was not available, he drove to another UHaul location to pick up another truck for me to make sure I had one when and where I needed it. And even though the only one available was a little bigger than I reserved, he kept my rental price the same. An easy transaction and great customer service. I highly recommend Chris if you need a UHaul rental.JOE H.
Le client n'a pas laissé de commentaire.ROBERT F.
Le client n'a pas laissé de commentaire.Janet U.
Le client n'a pas laissé de commentaire.Steve H.
I will always come to this U-Haul first. The Owner is Professional, Very Nice and Has a Happy Positive attitude. Thanks Chris.Samantha S.
Best U-HAUL experienceMichael W.
Pickup location great!!! Mr. Virgin was a pleasure to deal with.John V.
Le client n'a pas laissé de commentaire.Matthew E.
Le client n'a pas laissé de commentaire.Doug A.
Le client n'a pas laissé de commentaire.aaron P.
Le client n'a pas laissé de commentaire.Luz C.
Le client n'a pas laissé de commentaire.Sarah W.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.Emmanuel P.
Le client n'a pas laissé de commentaire.Mary Ellen P.
No problemsKevin C.
Customer service was a classPhilmore H.
Le client n'a pas laissé de commentaire.Roland L.
Le client n'a pas laissé de commentaire.CLARE B.
Le client n'a pas laissé de commentaire.Mark C.
In general I would never ever recommend UHAUL. The reserved trailer or truck seems to often be unavailable and I was not notified until the day before, unacceptable. Additionally, the time of return on a particular day is not given up front and one receives the information in an email the night before, after plans have already been madeJONATHAND L.
Chris was awesome Just update your server on uhauls endSandra M.
Difficult just for supply and availability of trucks in the area. Had to drive 1 hour away to get oneWilliam B.
Le client n'a pas laissé de commentaire.BRIAN R.
Chris and the team were very helpful in making it happen and helping us get our truck.mark M.
Le client n'a pas laissé de commentaire.JASON C.
Le client n'a pas laissé de commentaire.yong W.
Very helpful when I moved pick up day back a day!!!Gwendolyn M.
Le client n'a pas laissé de commentaire.HELENA E.
Le client n'a pas laissé de commentaire.Maria R.
The Auto shop was great and made the drop off a breeze!SUSAN C.
Le client n'a pas laissé de commentaire.Robert M.
The website says there is 24/7 access and that I could pick it up even though the location was not open. Not until the day of the rental did it say that I had to wait for it to open to pick up the van. Drop off was fine but pick-up should be available remotely or at least explain that at the time of booking,.don A.
Le client n'a pas laissé de commentaire.ROBERT O.
Le client n'a pas laissé de commentaire.William L.
The owner was very helpful and asked how my experience went. I highly recommend Virgin Automotive, Inc.Karl S.
Le client n'a pas laissé de commentaire.KATHERINE F.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.mindy M.
This location was 25 miles away from original location.Joseph L.
Le client n'a pas laissé de commentaire.fred T.
My dolly and furniture mover wettest included and i was given a bunch of mats we didn't need so we were told we couldn't get a refundKylie C.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.PHILIP D.
double check the information that is input into the computer. Was overcharged for mileage and daily rate. May have been a computer error but now I am left to correct the errorsTIFFANY M.
Le client n'a pas laissé de commentaire.ryan L.
Mechanically the truck was in tip top shape and also very clean, the only trouble we experienced was the trucks driver seat did not go back far enough. The driver was six foot, eight inches and he literally had no room for his legs to go. While driving his legs were right up against the dashboard making driving uncomfortable. They should allow for more space from the drivers seat to the dash board. This was the only problem I found. I hope I have helped a little with your review.dee S.
Le client n'a pas laissé de commentaire.Warren S.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.James Y.
Owner is super easy to deal with. Incredibly laid backSamuel J.
I was charged for the protection plan without consenting (found it on the invoice after paying) which was annoying but otherwise the experience was fine.marc T.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Dave C.
Le client n'a pas laissé de commentaire.John H.
The location was convenient, but gritty industrial park like. No big deal to me, not unsafe, but not "clean and inviting" . Mechanic who received keys from me was pleasant, polite regular guy: "Thanks a lot, have a nice day". Done. And I didn't have to drive a few miles more to the "clean, inviting" location in Hyannis.GLEN K.
Le client n'a pas laissé de commentaire.James T.
Friendly helpfulMICHAEL D.
Le client n'a pas laissé de commentaire.Melissa C.
Was overcharged by $40 and got the runaround from U-Haul when I tried to get it dealt with over the phone. One customer service rep said he could not do refunds and gave us a number to call that was the same as the original number we called. Second woman promised to transfer us to a manager then hung up on us. Will be disputing these charges through my credit card.Nicholas U.
The truck was exactly what I requested and the rental price was fair. The guy in the office was nice, but I was told the truck had 1/2 tank of gas when it only had 3/8. I asked him to correct it, and he said he would, but then I was charged a gas fee when I returned the vehicle with more than 3/8 tank! Please refund this incorrect charge immediately.Isaac H.
Ll was ok except Appliance Dolly not in truck and to this day have not credited the money back. Yes it only $10 buys it's the customer service...Brian S.
Personal service was very good! Office decor was dated and posters were inappropriate. There was not any covid precautions in place.Donna P.
Le client n'a pas laissé de commentaire.JASON M.
This drop-off location is kinda out of the way, but it's on the Cape which is exactly what we needed after buying a home there. Since we are in the midst of a global pandemic, I opted for the contactless drop-off. It was simple and easy to follow. I highly recommend U-Haul and this location if you are moving to or from the Cape!Nathan F.
Another look under the seats during cleaning - there was an empty soda can under the passenger seat.Claus H.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.EVANDRO C.
Le client n'a pas laissé de commentaire.Mary Jane B.
Le client n'a pas laissé de commentaire.joe H.
Le client n'a pas laissé de commentaire.Ian G.
The checkout process was cumbersome. I was asked, online, to provide additional information, like a passport. It took 20 minutes to get someone on the chat to solve the problem. Also, I ordered an appliance dolly. There was none in the truck. I was still charged for it. I have requested a refund but have not heard backRobert K.
Le client n'a pas laissé de commentaire.Andrea C.
Great customer service great truckChad P.
Excellent customer service. I was running late for pickup and got a call checking in, much appreciated and when I got to location owner of the site was very helpful and professional.mark B.
Great customer service, helpful and very professional!Wellington H.
Le client n'a pas laissé de commentaire.mary G.
Super friendly and knowledgeable. Would highly recommendNicholas A.
Le client n'a pas laissé de commentaire.John Y.
Le client n'a pas laissé de commentaire.Duncan M.
Le client n'a pas laissé de commentaire.Kenneth F.
Chris was great!! Very professional and helpful. Everything was quick, easy and as promised!! Will definitely return if we have u haul needs in the future!!William Y.
Thanks go to Chris Virgin.Thomas N.
Pick up Drop off was fast . Chris at Virgin Automotive was easy to work with. Great mid- Cape location, didn't have to drive to Hyannis!CHRISTOPHER S.
Le client n'a pas laissé de commentaire.gary W.
Le client n'a pas laissé de commentaire.Lynn D.
The location and whole process of getting the uhaul was amazing at the location. Virgin automotive and Chris himself were so friendly and accommodating. No complaints there. But the way uhaul runs their business is another story. The biggest scam and bait & switch operation. A dirty way of doing business. Don't tell me a 10 footer is only $19,99 and at the end of the day, there goes $200 from my bank account and I didn't even leave Cape Cod. It's $19,99 just to look at the vehicle. Then if you wanna drive it, be prepared to give up your first born ??. Deceiving. Change your business strategy, uhaul. You're only going to piss people off and tarnish the good relationships you have with the companies that outsource your business.HELENA W.
Le client n'a pas laissé de commentaire.gary W.
The truck was not supplied with what I had ordered and was charged forJohn D.
Chris was friendly and helpfulScott N.
Le client n'a pas laissé de commentaire.Lynn D.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.sharon M.
Le client n'a pas laissé de commentaire.Daniel C.