Fair pricing
DEBORAH ELLEN Winfrey
Customer Reviews for 1 Stop Mail Drop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It would have been nice to let me know about the damage on the van . I took photos and went back to the office to let them know. They said they new about this but wasn't told to me when getting the van . Thank you , JV
JOHN VENEZIAVehicle was dirty, food left from last user. Vehicle was not mechanically maintained (responsibility of haul to properly maintain vehicle. Brakes noisy. Unable to drive more than 15 mph. No speed, steering terrible. This is not the responsibility of the location but UHaul.
allan greenbergNo place to park had to park the uhaul a few blocks away
Joe FerranniniExcellent customer service.
terence kehayasI had my initial experience with U-Haul service, and I was highly satisfied. I'll be recommending it to all my friends and family.
Mohamed IbrahimStop with the hidden fees it’s a catch for average customers.
LLOYD RALPH VINCENTVery satisfied!
victor roytlenderThe helpful and professional team. Thank you
NOOR ALTruck was broken had to switch to a van. When I came to return van it was very difficult to find parking. Guy working behind counter was very nice
Daniel FriedmanThe truck was dirty inside. I had to extend my useage, therefore trying to find parking for the truck for over an hour. Never again! Worst experience ever, I would not recommend this place to my worst enemy. I never got a refund for the dirty truck or a discount.
Laura ZenoFriendly staff. Very quick in and out. Food 1 block away, bagel store, Chinese food, deli, pizza before you start or after your heavy lifting.
Christopher RamirezBETTER MAINTAINED
Adelaido Mezawell done
Chun P Mai100 % satisfied with services hardly recommend this place
silvia medinaThanks
farhod majdoveasy, professional and friendly service!!!
monica kereselidzeIt was all good. Friendly and good customer service.
murat akkaya👍
VLADIMIR GLEYZERFirst and foremost, the reservation i made with U-Haul had me dropping off the van at a different location, not me driving an extra 25 miles back or $40 that i could have saved, when i went to pick up the van i was told that i NEEDED to return the ban at that same spot or incur a $1 000 fee. Second, the van barely has 7k miles and it stinks, idk what they used the van to move before me but the van stunk. Third, and this is probably not even their fault is that the can was covered in bird poop. I only gave my experience 3 stars because I actually managed to move aside from all the mentioned things.
Owel RapaloJust have availability anytime
ROBERTO GONZALEZExcellent service à la clientèle
REYNALDO LugoThey moved my location for pick up which was out of the way. Drop off was thru an app that we had a difficult time using. They wouldn't allow us to drop off other than pick up site without a HUGE FEE
LAURA HOLLANDCheck the trucks. The passenger side mirror was very loose and kept turning on every bump. I had to go to another U-Haul dealership and have them tighten it.
Alex ZilberbergThe Van was completely filthy with trash in the front and dirt in the back. It was not cleaned at all.
Michael LeeCan’t really comment on this. Location was closed.
Kennedy CookI booked the vehicle online and all I had to do was show up and sign the contract, but some of the info (like alternate contact) did not remain in the form and I had to provide it again.
Jose Ramon OteroThe back area could have used a sweeping, it was sandy.
ROGER BRYANTexcellent service and the cars are clean and new guys are super nice thanks for the help and for the positive communication
Zarsher IgamberdiyevIt’s just a little expensive
NIKA GONGADZEOne complaint. The step into and out of the van is too small and creates an uncomfortable entry and exit from the van. The service itself was great!!!
William MohrmanI didn't catch the name of the young man who assisted me at the front desk. He was very attentive and made sure all went well for me. Thank you! I'd recommend this place without a doubt.
Enid PellettRecommend
mikhail yarmitskiyThe equipment was fine, just a little soiled and had scratches. Made me a bit nervous but it was normal for a used product. What spooked me was that the side view mirrors were difficult to see the rear traffic. It was normal stuff for a truck, just different for me. I am a professional driver, so I was fine.
Robert KirkPicking up was no issue. Returning there was an issue, because the young guys that were attending, did not get up from the seats to see if the gas tank was satisfied or to read the miles. When I got the invoice I was charged for gas when i leave the tank the same way I received. I have to call and request a refund for the gas, which they send me an invoice saying I will get the credit for that... Still today 1/13/23 and I had to call the U-Haul collection department because they were charging me $56 dollars including a late fee of $30.00.
ZORAIDA ALVARADONothing all was well
roman zavulunovIt's was not clean and the box truck was dirty
Raul ReyesGreat customer services. Thank you
khuriam aftabStaff was great! Just wasn’t aware that we would be charged an additional $15 for fuel ? we traveled 6 miles, were charged for that mileage PLUS another $15???
ALAN CHAZANOFFThey were professional fast and attentive I would definitely recommend this location
Keisha RogersVery good
Leonid KershteynGreat location for a uhaul rental . No problems getting the rental it was an in and out no hassels great customer service and also respect towards the customers. Thank you yall were great . I would rent here again
CARMEN PACHECOGreat service but truck wasn't that clean! Good Job thank you:)
Batbuyan GalsanpuntsagGood service
Filiberto PerezThe guy was very friendly and helpful. He made my day...
murat akkayaLove the guys at 1 Stop! Always provide great customer service
Max GuyvoronkyEnsure you can get a receipt on return of the vehicle
Hopethea MobleyEverything its good. Thank you
feza ornenaMaintain the well being of your trucks. Broke down on me twice. Had to wait for roadside assistance on two different occasions. Three hours each time. Was unable to finish my move on the same day. Was not refunded and had to pay for a second truck two days later to finish my move.
Mina NemrGreat customer service!
soufiane wardiPerfect size for a right move! Thanks 1 stop mail drop! Easy pickup and return!
ANDRO FRANCISCO