My truck pick up location was NOT at the location I reserved to pick up at, I was NOT told of the location change until I arrived and there was NO truck waiting. VERY inconvenient.
Jennifer S.
Customer Reviews for 101 Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Joe went above and beyond in making this move stress free and without complications. Customer service 1st class. Recommend him to anyone making a move.
Rochelle B.Amazing, awesome, fantastic, would give 10 stars if we could.
Rochelle B.Was very friendly and helpful. Also Toni at the U Haul on 4390 Hwy 101 Florence referred me to the 101 Mini Storage, because she was out of the truck I wanted. So Toni gets a call out also for helping me out also.
john S.Watch the videos
Eric K.The gentleman that took our reservation was very professional and knowledgeable. He handled our reservation perfectly. He was very nice. I would recommend this particular UHaul office to anyone I know.
Ken W.Nice people here. Very accommodating.
Bruce M.After hour return instructions we're confusing. I followed one set of instructions and parked, locked, and returned the keys through the key drop. Then I found the other set of instructions that said to go to the website, take pictures of the gas gauge, odometer, and insides of the truck. Hard to do with it locked.
Greg W.Will use this location in the future
Kathy R.There was no internet for the self check-in
Jimmie S.I was given 10 blankets instead of 12... he opened 2 plastic wrapped bundles of 6 - counted out 6 from the first bag and four from the second bag. I thought it was 12 for $10, but at the time I was thinking maybe it was only 10 for $10. At least I was not charged for missing blankets upon return.
ERIK DAVID J.Excellent Customer Service...he was knowledgeable, helpful, professional, easy to talk to, and patient. The total experience went smoothly and the pricing for a one-day rental really can't be beat. And I don't want to sound like a cheesy commercial, but it's true. Also, moving is stressful so to have such upbeat customer service helped calm my nerves. Thank you!! Sincerely, Margaret Ann O'Neill
MARGARET O.