Le client n'a pas laissé de commentaire.Jennifer W.
Customer Reviews for 1127 Fuel Corp
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Colin M.
Le client n'a pas laissé de commentaire.Meher J.
The staff at this pickup location were so kind, courteous, friendly, and helpful!John C.
Le client n'a pas laissé de commentaire.Greg E.
Truck came broken with severe damage would not recommendKyle T.
Le client n'a pas laissé de commentaire.Edward B.
The attendant who was there when I picked up the van was so nice and helpful. It was one of the easiest rental experiences I've had.Sara G.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.Jennifer A.
Le client n'a pas laissé de commentaire.MATTHEW L.
Le client n'a pas laissé de commentaire.JOHNGERARD G.
Le client n'a pas laissé de commentaire.EDMONDS C.
Very helpful attendant especially the girlLYLEC R.
Le client n'a pas laissé de commentaire.ELI JOSEPH H.
Cigarette ash in the cup holders and smell of cigarettesIan C.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.martha A.
This location does not follow proper protocol. They did not do a final walk through. Would not give me a receipt and said they'd follow up with it via email. They tell me to give them the keys and that they have it covered. Call me an hour later to say there's been damages. When I immediately returned. They would not speak to me, give me any information, or a receipt. The uhaul was also moved to an entirely different location. Mind you, I live in the heart of Brooklyn, NY. Now I am working with customer service on a claim. I would not recommend this location. They do not follow protocol and will try to pin damages on you. Without giving receipt and without speaking to you.CORY JORDAN S.
All is okayHector O.
Le client n'a pas laissé de commentaire.JACK T.
Faster approval of license stuff after you're at the rental (why not allow preclearance of this?), just to avoiding standing around for 10+ minPhilip D.
Le client n'a pas laissé de commentaire.GUYG G.
Seat to be a little higher for some one like me 5'3".NELSON T.
Very prompt, efficient service. Made everything simple and easy.Roger M.
Le client n'a pas laissé de commentaire.oriana M.
everything was fine thanksJOHN L.
Le client n'a pas laissé de commentaire.CAITLINL T.
Fairly easy experience. Friendly staff, easy pickup and return.David M.
Easy process!RAMON M.
The service was great. The attendant very helpful.LAURA Z.
Good serviceWILLIAMS L.
The odometer is incorrect and recorded more miles than I drove. I believe it is intentionally rigged to overcharge the client for mileage. When I repeated attempted to bring this matter to the area manager, Michael Persaud, he was dismissive and refused to address the issue, even when I provided a location history on my phone which was in the vehicle. I absolutely DO NOT RECOMMEND using this service unless you don't mind being cheated.MORGAN G.
Le client n'a pas laissé de commentaire.CHRISTOPHERJOHN V.
Le client n'a pas laissé de commentaire.Alexandra M.
Le client n'a pas laissé de commentaire.NASEEM M.
Le client n'a pas laissé de commentaire.Patrick C.
Very straightforward, easy communication, a bonus that rental location is also a gas station so saves a trip. Would recommend.Brandon A.
Fast service and good locationBLANCAE A.
Le client n'a pas laissé de commentaire.Jacob S.
Le client n'a pas laissé de commentaire.LUIS D.
Le client n'a pas laissé de commentaire.JOSEH S.
Le client n'a pas laissé de commentaire.GWENDOLYNJ M.
The app asks too much of the user and makes the facility less accountable. They seem dis-incentivised to perform if the labor has passed to the user.MILES H.
Le client n'a pas laissé de commentaire.MAXBYRON G.
They're great, always easy to work withCHRISTOPHERDENNI H.
The staff at this location is THE BEST!!! Incredibly helpful, friendly, and all in all great - they make the process totally straightforward and easy!ANNE G.
Very rude people over here, the van was dirty when we got it had dirty tissues in it (who knows). When I tried to talk to the manager guy about it he ignored me, he talked to my bf instead like I was not even there...it was pretty embarrassing, I tried to tell him that there were tissues in there.... even though I was the renter and my bf had nothing to do with anything the guy kept addressing him instead of me regarding everything....the keys, the reservation etc. I was very confused as to why....it seems like he really doesn't like women... Anyway, I had to clean up someone else's mess in the van so I would not be charged a cleaning fee....very unhappy....will never go to this location.Sofio C.
Le client n'a pas laissé de commentaire.Vanessa H.
Apparently the computer system was unhappy because I was a bit late picking up my rental. The attendant was able to help me sort it out though.Michael D.
Celeste, Navin, O'Brien, and everyone here are really helpful!ANNE G.
At check out I was overcharged. After 10 hours of moving and managing a small construction project the last thing in the world I wanted was to stand around a cold haul office and try to sort the problem. It took at least 20 mins and my credit card is still not correctly reflecting my bill!!! My Uhaul location was great and very nice and as helpful as they could be given that it wasn't in their power to fix the problem they had to ignore customers in the gas station to help me sort my bill out with the powers that be at Uhaul central. This was a main office problem and a computer problem. The bill for a 19,95 all day rental was charged at a rate of 125 per day. At that rate it would of been cheaper to rent a van from zipcar for 10 hours!!pamela B.
Le client n'a pas laissé de commentaire.ANNE G.
Staff super friendly and efficient! First time user and they managed to explain the â€œhow to'sâ€ very well despite being a busy station. Only complaint is the 6 moving boxes I bought, every single one broke in some way. Extremely low quality, I'd rather pay more for a sturdier box.eric A.
Le client n'a pas laissé de commentaire.JEFFREY V.
Le client n'a pas laissé de commentaire.Mercedes V.
Le client n'a pas laissé de commentaire.THOMAST T.
In my opinion 1-800 Uhaul is great but where I picked up my truck customer services was not good. My blankets was dirty when I got home and opened them up to use. The man that gave me the truck wasn't very helpful and when I asked him questions he seemed a little irritated. Then he said miss if you don't want the truck I can reverse the information and you can call 1- 800 Uhaul and get a truck at another location. That's not what I was trying to do I needed the truck that morning. I told him the check engine light was on he said don't worry about that. Other than that the truck worked fine I was able to move. But as far as recommending this location never. Also when I told him that all the blanks that I had when I open it was nasty he asked did I fold them back up and put them in the plastic bag. I said yes but they need to be cleaned. He's telling people to fold the blanks back up so in my opinion he gives it to the next person. That's nasty....Jeannetta A.
Allow return boxes in more locations. We had to throw them away. $$$Beatriz B.
I couldn't see through the right mirror it wouldn't work properly n the guys have no good attitudeMagdi K.
Le client n'a pas laissé de commentaire.CHELSEY S.
Le client n'a pas laissé de commentaire.KYLEHADDAD W.
keep up the good work. It was absolutely painless.ANTHONYJOSEPH M.
Overall service customer service was poor. First reservation was changed to another location which meant I had to travel to another location and wait around in the cold until I was informed of new location. The new location had rude employees. I will not be utilizing u haul and will not recommend to anyoneJENNIFER G.
The representatives were excellent. Very professional.ROGER DALE B.
This is the best facility in Brooklyn. Most guys are really nice and diligent, but there's one that's pretty rude, not friendly at all. Service is great regardless, although I would've rated this facility Excellent if I wouldn't cross paths with that one rude employee.Victor V.
Le client n'a pas laissé de commentaire.GUYG G.
Le client n'a pas laissé de commentaire.BIENVENIDO B.
Nice staff. Good guysCHRISTOPHERA R.
Make sure they sanitize the truck before giving it to the customer.VERONICAC R.
All went wellMartell V.
Nice good service to the custome.JOSEORLANDO R.
Le client n'a pas laissé de commentaire.THOMASMATHEW M.
This place Which conveniently located the checkout process was easy and the staff on hand was very helpful. The truck was clean easily accessible and ready to go when I arrived. My reservation was set for a different location I was called early and notified that my truck was not available in the size That I had requested and accommodations were made at this location OMG my experience was simply amazing.Ruth R.
customer service was very professionalMANUELJESUS P.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.EARLCIAVANESSA S.
Pretty efficient and quality work.LLOYDG J.
Le client n'a pas laissé de commentaire.Vasil H.
the gentleman who helped me - i do not know his name - RULES!elizabeth R.
Le client n'a pas laissé de commentaire.Nino K.
Le client n'a pas laissé de commentaire.Sean G.
I think it would be wise that everyone wear masks during the pandemic, including employees that interact with customers in small, confined spaces.David C.
Check in process before pick up, I stood outside in the cold and rain uploading photos and documents when this could've been done before handMerlina R.
The vehicle needed work but the guy who helped me was really nice and helpfulKelly M.
Le client n'a pas laissé de commentaire.JULIOA M.
Le client n'a pas laissé de commentaire.Ashley G.
Le client n'a pas laissé de commentaire.RANDY R.
Le client n'a pas laissé de commentaire.Michael S.
Super service great staff!charles K.
The process was confusing, the QR wasn't working and the employee who gave me the keys wasn't helpful at all, had a bad tempered and was rude the whole process. I would not recommend this location.Manuel V.
I got a phone call that morning and said they don't have a 10" track for me even I already booked the turck a week ago. So they asked me to change to cargo van. We spent a lot of time to fit everything inside the cargo van.Weiyun C.
More trucksTROYNOAH B.
Le client n'a pas laissé de commentaire.SIXTOMANUEL P.
The app user experience is awfulDaniel H.
You could let them know that you have different trucks at different rates. I could have used a bigger truck with a ramp. But overall Uhaul came in very handy. MerciROBINM M.
Le client n'a pas laissé de commentaire.LYNETTE R.
Navin was a great help! My truck was super late and He handled the situation. He made a bad day way better. ThanksScott M.
Everything is perfect.Adalberto B.