Évaluations des clients 138 Hillside Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 138 Hillside Ave

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Roberto Z. le

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I was close to the facility where are made the reservation at Jerico Turnpike and to go to the location at Hillside, I have to get a Uber; creating an expenses of $ 40.00 more,

Sa'Diyya D. le

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Le client n'a pas laissé de commentaire.

Milan B. le

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Firstly, the location was extremely slow to handle both the gas station services and the u-haul rental service. The van was not that clean (rubbish in the front seat), and the furniture pads that were rented were not already in the truck and had to be brought in by the attendant adding to the time to check out. Additionally I was charged $25 for insurance which I did not sign up for when I made my reservation online. This was either added by the store attendant or by u-haul from the website. I only realized this after i had brought the truck back and the attendant did not refund me the $25. I will be

Hall D. le

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Everything was PERFECT !!!! LOVE THIS LOCATION

Christopher N. le

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We confirmed pick up at 630am the night before on the phone. The place didnt open til 730am. But when I call Cumstomer service they told that my location didnt open til noon and gave me a different location to pick up the truck. I was lucky I waited till 730am and finally someone was able to help me out. I hired people for the move and the waited two hours for me to get there.

Mike N. le

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The person who working at the cash counter when I pick up the truck is not friendly I will not go there again or referred to my friends

Richard R. le

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Le client n'a pas laissé de commentaire.

Zef G. le

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Poor experience

Maria Lira C. le

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Rental rate 19.95 and rental charge 19.95 is the same but charged twice :(

JURIJ T. le

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Thanks

Juan R. le

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The staff can explain you a little bit more about your options before signing the contract than give you the explanations after you returned the vehicle, also i send an email which i haven get a response back in which i explain that im overpaying my email is jantoniorcruz@gmail.com,

Mekeba J. le

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The retailer needs to ask how long truck/van is needed before the final booking. I was charged almost double because I returned the van late, not knowing I can extent the hours at no extra charge. The agents at this location wasn't very helpful with informing me that this could be done beforehand.

Eyenit S. le

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Le client n'a pas laissé de commentaire.

JOE P. le

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Other than the trucks parked outside Their gas station office should have a little bit of the Uhaul feel about it. Doesn't look like a professional Uhaul Venue like others I have rented from.

John C. le

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Don't charge me twice!

Andrew S. le

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Van smelled, customer service rep was extremely slow.

Daveanand P. le

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Packing supplies are needed at the location,

Tristan A. le

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The agent behind the counter was rude and disrespectful to my wife. He also added insurance to my reservation when I booked the reservation without insurance. I drove 4 miles total and he tried to charge me for burning a qtr tank of gas. It was a tough experience that I wasn’t happy with. I would not recommend this location at all

Jeremias M. le

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Don’t go to rent a this location, they’re so nasty don’t respect the Costumer, and charge to much money they said 19,95$ but is no tru I’m paid for 45 milled 138$ , No vallan a esta locación a alquilar son unos indu ladrones y falta de respeto le faltaron el respeto a mi suegro y yo les tube que armar un escándalo , además dicen que el alquiler son 19$ yes mentira cobran por milla nosotros recorrimos 45 millas y nos cobraron 138 $ y de paso yo no utilice la vans porque los muebles que fui a recoger no los pude bajar del edificio y cuando la fui a entregar el asqueroso indu me dijo que yo había ensuciado la vans y yo nunca usé la vans si por casualidad van a ir a esa locación tomen fotos de todo por fuera y por dentro porque son unos tramposos

Gabriel M. le

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Very difficult to deal with and the language barrier didn’t help matters. They don’t understand the U-Haul process and very unorthadox