Évaluations des clients 1701 Express

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 1701 Express

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Yvonne C. le

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This location was horrible and the reps are highly disrespectful. It took almost an hour to get my truck because the man behind the counter wouldn’t help us and kept saying he didn’t know anything about U-Haul. How are you servicing U-Haul customers but don’t know anything. Then he refused to help say anything but that he didn’t talk to U-Haul people until 10am even though my reservation for was 9am then a customer service agent on the phone switched it to 9:45am and still took us longer to actually get the keys. This put my entire move behind. THEN when we returned the truck they double charged me. I wouldn’t recommend this place to anyone

Vondarene E. le

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Le client n'a pas laissé de commentaire.

Brittany S. le

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Le client n'a pas laissé de commentaire.

Danielle D. le

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The representative on site was extremely helpful but the 24/7 e-pickup service was awful. I waited on the phone with customer service for an hour while they attempted to verify my ID, just for them to tell me to go inside and talk to the clerk. Just go inside! Don't bother with the e-pickup tool.

Madellladon M. le

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I needed to extend my original rental hours and I called the gentleman was so friendly helpful professional and didn’t hesitate to assist me with my needs were so thankful and satisfied with there services I will be sharing there location with anyone who will listen again thank you uhaul #1701 for your overextended services Mr& Mrs Murrey

Mark M. le

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Le client n'a pas laissé de commentaire.

Leo M. le

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Le client n'a pas laissé de commentaire.

Dtion J. le

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Le client n'a pas laissé de commentaire.

John G. le

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Overall, not a great experience. Received a larger truck than the one reserved (not needed) and had to go 25 miles out of my way to pick this vehicle up (original reservation was close to my house - day before pick up confirmation call informed me that I had to travel to different location to pick up my truck - not happy about this). What's the point of making a reservation?

lloyd c. le

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Remember the customer is always right. There was a mistake made on my order and the person whom called me argued with me. “Well you chose that option” told him it must have been an accident and he persisted to say it was my fault. That was not good customer service

Harold G. le

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Le client n'a pas laissé de commentaire.

sonya s. le

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Great service???? Friendly and knowledgeable help.

Windy S. le

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Le client n'a pas laissé de commentaire.

Abdool R. le

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Based on the address where we were going in Michigan, the salesclerk at the pick up location was not knowledgeable in the closest drop off location. We were told the closest location to our destination was the address above, however, there was a drop off location 2 mins from where our destination was. It took us over an hour to get to the drop off location and then you charged us for additional mileage which is not fair to us.

Kevin G. le

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They where a little rude when I asked why it was the price that it was

Phillip M. le

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Le client n'a pas laissé de commentaire.

Naim E. le

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I know it's a tough balance, but a few minutes shaved off the check-in, check out time would be an improvement.

keith b. le

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Customer service was good and truck was clean.

Anthony M. le

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Le client n'a pas laissé de commentaire.

sharae e. le

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Quick and easy, was in and out each visit

JOHN B. le

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This location is very unprofessional. The owner leased us a truck with one tire that was completely bald and ready to blow out. This could have caused a major accident on the expressway. It was pretty clear to us that this woman just wanted the truck off her lot and left with someone else. Very unprofessional.

Jubek Y. le

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The staff was friendly, but I did not expect to pick up my UHaul at a corner gas station. That wasn't clear when I was booking it.

starnisha d. le

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They took more than he said I had to pay. I called the uhaul company and now there saying I'll be reimbursed 3 to 5 business days. That's why I'm assuming he didn't want to take cash debit or credit card only smmfh

KAUBA S. le

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Le client n'a pas laissé de commentaire.

hassan f. le

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Le client n'a pas laissé de commentaire.

WOODARD W. le

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Le client n'a pas laissé de commentaire.

janisa s. le

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I was in and out of this location with a truck in less then 5 minutes! Mike was the representative, if you are in the area and need a truck this is the guy to deal with

regina p. le

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Park the truck away from muddy ground

Bobbie D. le

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Le client n'a pas laissé de commentaire.

reginald c. le

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Everything was great

Donald T. le

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Le client n'a pas laissé de commentaire.

TIMOTHY J. le

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Le client n'a pas laissé de commentaire.