Évaluations des clients 1st Choice Collateral Recovery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 1st Choice Collateral Recovery

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

GARY W.
Évaluation :

Promote Crystal, the manager, her professionalism, availability, and resolution of any issues surpassed my high expectations with my three rentals these past two months. Great job Crystal!

DORISBALDWIN H.
Évaluation :

Front right tire was low had to find a garage to put air in... Krystal was helpful at chk in ... she couldn't help the tire hadn't been serviced...Krystal was very professional.... trying to help me... Thks 2 her...

GARYWARREN W.
Évaluation :

NOTHING, Superior communication, Awesome manager, (CRYSTAL), I'm preparing for a third rental!

ARTHURSMITH H.
Évaluation :

Inside and outside were cluttered. Some order would look more professional. Employee was smoking - outside - while working with us. Would have been more professional to have put it out.

Stuart N.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard H.
Évaluation :

The rental process was confusing. I tried to rent the trailer for several days inline but was unable to. When I spoke to an agent, he said that I could rent it (really keep it) as long as I wanted to even though I only wanted it for 5 days. Then I got called on day 3 asking where the trailer was. I explained and was told that I could keep it until the 5th day. Not sure what happened but, it was unclear how to reserve the trailed for multiple days.

GARYWARREN W.
Évaluation :

Crystal, Uhaul's Rep. was absolutely outstanding with her total commitment to pleasing and comforting me as a customer. She immediately resolved unforeseen billing and all questions. AWESOME!

RICKIEDANIEL C.
Évaluation :

Le client n'a pas laissé de commentaire.

frederick V.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBORAH C.
Évaluation :

Very friendly outgoing service. I will definitely rent from her again!

Charan L.
Évaluation :

This was my worst experience renting from U-Haul. 1st Choice Recovery did their part to fix the damage control done by that other U-Haul dealer located at 1079 US-211, Luray, Va. This is not my 1st time renting from U-Haul. I have been renting from U-Haul for the last 25 years. Just last year or so I rented trucks from this same location twice. But this time it was downright rude and unethical treatment i got from this guy..Even in the past when I rented from him, he would make us wait outside and do not let come in the office, but I did not mind that, But this time he said ok you can have that truck over there and self check out. We did that and we got into the truck and were coming out of the parking lot ready to make a turn onto 211 when he stopped us from the side and said Park it back you can not have this truck. It is already reserved for some one else. He also said next time just rent it from me. Now why would I come here when I have a location next door. This guy has no customer Manners. I had this other person with me who was going to drive the truck for me to Harrisonburg. He was taken aback when he saw his rudeness. I had to pay him for his time and asked him to come in the morning. Not having that truck that night caused me some delays for my guys working in a house waiting for flooring. I think that was a very bad business practice I have ever seen. I am a business man myself. I have more than one business, but all my customers come first and treated with respect . " AS THEY SAY CUSTOMER IS ALWAYS RIGHT."

Paul H.
Évaluation :

Le client n'a pas laissé de commentaire.

James L.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIELALDON S.
Évaluation :

Went very smoothly!

Non reviews have been submitted for this location.

Retour
Haut de la page