ALFRED P.
Hard to find - good service, nonetheless!
Évaluations des clients 2 Mile House Rentals
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de 2 Mile House Rentals
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Scott R.
Everything was great.
DIANE KAY F.
Theresa is awesome! Everything always goes nice and smooth every time I rent from this location.
GARY V.
Teresa was wonderful. It was easy to access the vehicle we needed. Check out and return were also easy. The office is a small shed, but Teresa is proud of her tiny office, and her pride in her work shows. Thank you Teresa and U-haul!! Gary and KayCee VanCamp
Rueben N.
The location feels like an afterthought. Because my rental time was pushed back I did not pick up until night, it is dark and felt unsafe. There are no light posts near the trucks and a small dim light near the office. I am thankful I did not do this rental by myself.
Jessica M.
The desk person was nice, but no heat and the transaction took a while. There was not internet fro me to download the damage form so she hand wrote that we did a walk around. The truck door in the back got stuck, lock didn't work well and it was 2 heavy men who helped me ( small female) close the lock and push ramp back in even though I am strong. The lock really needs work - thanks though and we got moved
WILLIAM K.
The agent was very charming and helpful. She should have nicer office.
RENEE DIECKMAN L.
The attendant was super friendly and helpful! I sadly failed to get her name because I would like to get her the positive response she deserves.
DARCEL LARAE C.
First, I visited the Lilly and Pacific Road facility to pick up my original reservation. I was a bit stunned at how dingy and unkempt the office was not to mention they had a cat on the desk. I am deathly allergic and my friend had to approach the desk for me. Second, my reservation was not available so the reservation was changed to a different location across town.and assigned to a bigger vehicle. Once again, I could not use.the truck because it was way too big for me to get up into it. This led to having my friend drive for me. Third, the second location was on par as the first. Basically a hole in the wall. I waited a good length because the birds nest she fondly referred to was so high she could not see me.1 I get it, rental facilities deal with messy vehicles and people but I expected a lot more than either location could dream of offering. Lastly, the drivers side of the vehicle was a muddy mess. Overall, I probably will either use a different location, but only as a last resort. One highly disappointed customer.
FRANK C.
The service was crummy and the equipment was a broken down piece of junk that had quite a few issues. Very poorly maintained.
EVELYN M.
Site: nothing, you're wonderful! Corporate: fix the stinking app!
ZACHARY B.
Everything went great! Thank you!
Jennifer P.
Having 24/7 pick up is so convenient. The employee who checked us in was very friendly
LLOYD F.
Nothing, Teresa was excellent as always... Thanks
DEVER L H.
The bed was dirty- covered in saw dust. Had ro sweep it before we could put our items in the bed. And then some if that sawdust transferred to the cab.
GREGORY L.
N/A
JOSEPH JOHN D.
Best customer service and Patience answer all the questions went above and beyond. Would recommend to every body..
JEFFREY H.
Theresa is always helpful and professional. She makes this location much better with her attitude and attention to customer needs.
ALFONSO G.
Great costumer service
Kathy M.
Rep was one of the nicest uhaul customer service people I have ever met. I use uhaul a lot for my work in real estate helping clients, and this was the best uhaul experience I have ever had.
JUDITH KAY H.
Nothing
Shane V.
Sign telling you exactly where the key pickup/drop off location is since its hidden behind a building from the parking lot where the trucks are parked
JEFFREY H.
Service and vehicle were excellent. Facility was minimal.
Denise S.
Location and customer service is nice. However, when I picked the truck up it was filthy dirty inside especially and outside. The interior was not sanitized. I had to do that myself. I was surprised given the virus pandemic that the interior of the truck wasn't sanitize between uses. The interior of the car was grossly dirty and sticky like somebody spilt some sugary drink and there was cat hair all over the seats.
patricia E.
Manager was wonderful
MARIO B.
Very helpful.
Marla K.
Friendly customer service representative. Computer slowed the process a bit.
MARK W.
This place and the young lady who helped me is the very epitome of what customer service should be!??
DOAN H.
N/A
BRIAN W.
Difficult to access.
CAROL IRENE J.
No improvement I can think of!! This is the best Uhaul location to pick up a moving truck. Customer service is #1 and AWESOME!!!
CATHERINE P.
Attendant that helped me was really nice and got me on my way quickly.
jace E.
Excellent vendor!
Boaz U.
Teresa provided great customer service
HOWARD C.
Service was very cordial and clear.
Gregg S.
Expand hours. Although during the virus lockdown, I'm not sure what regular hours would be.
Vesipasiano M.
My customer service lady rep was amazing!! Have used 2 Mile UHaul a handful of times and impressed each time.
Judith H.
Just keep up the good work
tom P.
Great customer service. I would recommend this location to anyone.
Susan G.
Very friendly and helpful!
TM S.
Loved the mobile app. Super easy to follow and to pick up and return the rig. Nice that we could have lunch afterward right on site!
Lori W.
Charges were not explained to me, and I ended up with an outrageous fucking bill that I wasn't prepared for. I will never rent Uhaul again!!!!
Sheldon K.
Friendly
Kathleen W.
We didn't talk to anyone Put keys in drop box
Thomas S.
Nothing
Nicholas R.
Discount restaurant coupons
diane F.
Teresa is wonderful. Trucks are clean. Checking in and out is very easy. Teresa is very clear with her instructions and is always pleasant to do business with. The location is only 5 minutes from my home which makes it very convenient as well.
Franklin C.
Hard to find at night with very little signage.. Location is a bar.
hannah M.
The office was freezing- I insulated. The headlight was out and the dome light might have been too.
Joshua B.
Quick, friendly service.
Steven B.
Rented here multiple times. Will definitely go back. The woman who helped us out is always nice and she gets that time is money and shouldn't be wasted. 100% positive experience.
monique U.
The nice lady who works so hard at this place deserves a huge year end bonus. Shes always so pleasant and kind even with no heat in her small office space.
amanda H.
Lynwood, Wa to Olympia, Wa, One way. very easy rental, great price, clean well running truck and staff was polite on both the pick up and drop off locations. Thank you!
Janet B.
Teresa was professional and pleasant. She was thorough with truck inspection. Would recommend getting a platform for patrons to stand on while transacting business. Being so far down from window was disconcerting. Overall, the experience was very good.
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