Le client n'a pas laissé de commentaire.Cesar D.
Customer Reviews for 209 Motors Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Stroudsburg, PA 18302
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/30/2021: 9h00 am - 12h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Parked the truck, dropped the keys in the drop box. Simple and easy!PAUL M.
Le client n'a pas laissé de commentaire.Erika V.
The staff went up and beyond excellent service to see we hand a smooth transaction. The Truck was clean and ran excellent through the entire move. Thank you U-Haul, you are my go too.BARBARA N.
The location provided outstanding service and I highly recommend them.Barabra N.
The woman running this location was very knowledgeable and friendly. Major kudos to her!DAVID S.
While driving I got a call that the truck needed to be back at a time that was within my rental period. Then was told that the rep who set up my order told me the wrong thing which was not my problem but a training issue .After losing the connection, the woman who called, called back saying I would be charged an extra 40 $. Okay, then I was told to return it to a different location. When I did, there was nobody there even though it was within the business hours noted on the door. So I called the last phone number I had told the woman there was nobody there and told to leave the keys in the orange box on the wall of the building. FYI the truck was returned clean with a 1/2 tank of gas as per the instructions and no damage other than that noted when it was picked up in Lexington KY. in fact, the gentleman, Vinny, at the pickup location told my driver he was crediting my account 42 $because the blankets and dolly were not in the truck. Between driving all over the place to retrieve pre ordered merchandise and switching pickup and drop off locations at will that additional mileage should not be added to the mileage allowed in the contract, Then to say bring it back before it was schedule because they needed the truck it really poor business. I really think that all this confusion by your reps is horrible for customers who rely on having what they need when they need it. Moving is stressful enough without UHaul adding to itAnthony C.
Le client n'a pas laissé de commentaire.Mark G.
This entire experience was the worst I have ever had with a large company. I will never use uhaul again for as long as I live. I would rather carry my house across country than use uhaul. I would rather throw all of my belongings out than have to rent a truck with uhaul. In all aspects of business, this company is corrupt and it's probably not the best business strategy to f over loyal customers time and time again. Don't try and contact me further. Go harass the few customers you have left.CORTNEY G.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Jeffrey N.
Always a pleasure to work with!!Michael V.
The 1st truck was filthy, there was garbage in the doors, on the dash, and on the floor. The service light/warning light was also on the truck, something about the tires. They were nice enough to switch me to s different truck.Crysta C.
Le client n'a pas laissé de commentaire.Nizimba W.
The staff was very helpful but the location did not have furniture pads available.Howard W.
Le client n'a pas laissé de commentaire.Carlos R.
Location was fine. Gentleman was great to deal with. I got fraudulently charged for equiptment that was not provided by uhaul. After my reservation being cancelled when I mentioned the day prior to moving that the truck that was said to be available was not. Online states 50 $for the error. That just means a rep cancels your reservation and hangs up on you. The second rep found one in a much smaller circle than â€œno trucks within 50 miles of youâ€ from the first rep. After rental I was told I'd be contacted within 48 hours disputing charge. I did not get a call I just got a charge that was still incorrect.Joseph D.
Le client n'a pas laissé de commentaire.EILEEN M.
Sweet sweet folksPeggy V.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Victoria B.
Le client n'a pas laissé de commentaire.Edward C.
Get a Bigger Sign! I passed the place twice even with maps.KEITH S.
Le client n'a pas laissé de commentaire.BETZAIDA E.
My original location was changed without adequate notification which caused me a great deal of frustrations, as a results I don't consider renting from or recommend your company anymore.DANIEL T.
Le client n'a pas laissé de commentaire.SHELLYANN S.
Le client n'a pas laissé de commentaire.ANDRE D.
Le client n'a pas laissé de commentaire.LUISP M.
Le client n'a pas laissé de commentaire.HENRY G.
I am so happy this pick up and drop off was contactless and all done by phone. Wow! This made such a difference in a pinch.Felicia B.
Exceptional customer service...was easy and quick...very friendly servicePAUL C.
The reservation was originally generated in Blairstown NJ. A day prior we received a notification that we had to go to PA to get the truck 23 miles in the opposite direction of our move! I went to Ace hardware where we made the reservation and he was absolutely no help. He said he would have a truck hence the reservation and he did not! Why make a reservation then if you can't follow through. This was a huge inconvenience to have our entire reservation modified. The milage was not what we originally asked for as well as the location. Very disappointed with U-Haul will definitely reconsider going somewhere else next time! Also when I called the PA number the woman was not helpful transferred me to NJ office and Dawn was rude beyond measure. Never again! Customer service is lacking !CHARLES E.
Let the customer use the vans for longer one way distancesâ€”cheaper rates would not hurt.Iris V.
I am pleased with the service i received and I would recommend. Merci.Mark M.
Le client n'a pas laissé de commentaire.BOBBIE JO S.
the young lady at 209 motors was very nice and helpfull, I would not go anywhere else !STEVEN S.
Le client n'a pas laissé de commentaire.ALEXANDR Z.
The woman was very welcoming, made the pickup process easy, and was great to work with. I will certainly be renting from this location in the near future as I still have more stuff to move out of our storage unit.HOLLIS T.
Le client n'a pas laissé de commentaire.LUIS G.
Pricing and rates were not accurate was overcharged was waiting on the phone for more than an hour picking up the truck was the same thing make that a little bit easier and I would have went much betterDIANA M.
Un-safe equipment should not be available to rent.Martin R.
Amazing people running this location. They Took the time to locate and get me what I needed delivered and ready for me to pick up. 3 other locations were out and left me on the hunt.MICHAELLOUIS N.
The guy was not friendly and did not know how to check me in.Nyree W.
Will definitely call when needed again!Jessica L.
Le client n'a pas laissé de commentaire.Kelly W.
Le client n'a pas laissé de commentaire.Maxim S.
Le client n'a pas laissé de commentaire.Frank K.
Everything was great. Ms Rayshawn was very polite and professional. MerciAmanda C.
Le client n'a pas laissé de commentaire.Andre D.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.Luis E.
Le client n'a pas laissé de commentaire.keneth A.
Le client n'a pas laissé de commentaire.Nereida E.
Le client n'a pas laissé de commentaire.Kenneth R.
Great Service...Thank you!GUS B.
The customer service was great , The area was a safe & clean where I felt fine leaving my vehicle.Ericka M.
It was a great place to do businessRaymond M.
Le client n'a pas laissé de commentaire.Richard G.
Your customer service team in the East PA area are VERY UNPROFESSIONAL, INCENTIVE AND RUDE. From a 60 $reservations I made and completed checked in on it, I ended up paying more than 200 $(all because u-haul didn't have the equipment I reserved and pre checked out. The local pick up location was AWESOME, but the corporate customer service team ready left me with a CLEAR OBJECTIVE- NEVER EVER EVER TO USE U-HAUL AGAIN.jose S.
Le client n'a pas laissé de commentaire.Alberto P.
Le client n'a pas laissé de commentaire.Ryan L.
Le client n'a pas laissé de commentaire.Brandon A.
Le client n'a pas laissé de commentaire.Maria G.
Original pick up point was over 30 miles away. Did not find out about change until at the original location in tannersville pa. Truck only had 1/4 tank of gas. Otherwise all was fine.Rick T.
Le client n'a pas laissé de commentaire.George A.
I definitely will use this U-Haul place again. Very kind and considerate people. I recommend it highlyAngelo K.
Le client n'a pas laissé de commentaire.Elmer A.
Le client n'a pas laissé de commentaire.JERMAINE J.
Le client n'a pas laissé de commentaire.Jonathan P.
Le client n'a pas laissé de commentaire.Elmer A.
Le client n'a pas laissé de commentaire.ROBERTO C.
Very nice and polite staffMilen S.
Le client n'a pas laissé de commentaire.Magda G.
Best UHAUL rental location the Poconos!Lesly E.
Great people, made my rental a breeze. Thank you guys.Egbert J.
Nothing excellent service hook what's theMax M.
Le client n'a pas laissé de commentaire.Veronica R.
Le client n'a pas laissé de commentaire.ELVIN S.
Le client n'a pas laissé de commentaire.Cosme D.
Give more accurate information on how to pick up vehicle.John P.
She made this so easy and she immediately emailed us a receipt. Wonderful customer service.Raymond B.
Le client n'a pas laissé de commentaire.Clarita H.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Brian O.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.ANGELO T.
Le client n'a pas laissé de commentaire.Joaquin G.
Le client n'a pas laissé de commentaire.Cinthia J.
The turn in your vehicle option on your phone was a hassle. Could make it much easier for customers.Christine A.
The whole process was really quick and easy. I was totally surprised. It really could not have been easier or more convenient!Christopher J.
Nothing, everything was perfect.Latonya L.
Very friendly, helpful and professional. Thank you so much!!Todd F.
Le client n'a pas laissé de commentaire.Theodoros M.
Le client n'a pas laissé de commentaire.David P.
It was a great experience, no hassle, great service..Peter W.
we had to do all transactions through the phone. Gentlemen was there to give us keys only. He called her and talked through his cell phone to complete transaction. but they did have what we needed and it was okhector O.