Le client n'a pas laissé de commentaire.Tarra H.
Customer Reviews for 2254 Sandifer Blvd Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My location for pickup was changed once and then the pickup time was further changed.....1/2 hour prior to when I would have to leave to pick it up. Made for a hectic experience.RICK M.
I did not like the fact that I had to give you access to my phone so you could get my license information ... Use the copy machine. !!! Just because we have the technology, doesn't mean we HAVE to use it.Douglas W.
Le client n'a pas laissé de commentaire.George S.
The sign on the door and on the website clearly states the business is open from 9 - 6. I arrived shortly after my 11am pickup time to find the place locked up tight with a clock showing a 12pm arrival time. Moving is bad enough without having to sit idly waiting for someone to come back from lunch for a scheduled pick-up appointment! I wish I had been told that NO ONE would be there to get me my truck for my 11am appointment. Never have this issue with Southeast Storage. Other than that, the rental and return went very smoothly. Just really didn't want to pay workers to sit around for an hour...CAROL J.
Nothing service person couldn't of been any more helpful. Awesome job! ThanksCHARLES H.
Le client n'a pas laissé de commentaire.Ralph C.
Simply great service!Timothy W.
Le client n'a pas laissé de commentaire.Brian H.
The rental was originally set up at the Monster Rental at 365 Keowee school Road, for between 12 and 2:00 and th rental agent scheduled an appointment away from th site and was not available when i arrive at 1:20pm, and was not going to b available until 3:30. fortunately, I called back Mike Williams and he lacked the same trailer in stock at the Sandiford Blvd location and Leah was very helpful getting me going.Richard J.
Keep up the great work.Lawrence G.
Le client n'a pas laissé de commentaire.TOMMY K.
Had to hook up three trailers at two locations to find one w working lightsDAVID F.
Le client n'a pas laissé de commentaire.RON R.
This place is very unorganized and slow. The people that they have working in this place do not know uhaul policies and can barely rent you out something. They need to be trained on how the system works. I went to one location and the guy had nothing that I reserved so he sent me to another location where I waited almost two hours for the guy to help two customers and figure out what I needed. It should never take that long.Cheyanne B.
Very pleasant experience today. Clean, organized location. The gentleman in the office was very thorough explaining the rental process, and made sure the trailer (6'x12' enclosed) was hooked up properly with safety in mind. The initial drive was a little out of my way, but I would absolutely rent from this company/location again. Could not have asked for a better rental.Justin M.
Le client n'a pas laissé de commentaire.Karin C.
Excellent service à la clientèle.Randy S.
Le client n'a pas laissé de commentaire.Kenneth K.
Wade Padgett was great to work with!REGENA W.
Wayde was very friendly and helpful.Kent A.
Very nice guy excellent to do business withrandy B.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.steve C.
Le client n'a pas laissé de commentaire.JOHN O.
Wayde was outstandingWILLIE S.
Le client n'a pas laissé de commentaire.Tomothy R.
Le client n'a pas laissé de commentaire.Stacy Renee J.
Thank you Nate!Dean J.
Le client n'a pas laissé de commentaire.Dave S.
Helped to unhook the trailerdon R.
Le client n'a pas laissé de commentaire.Danny L.
Need more room for hooking upLarry S.
Le client n'a pas laissé de commentaire.Jocsan E.
Le client n'a pas laissé de commentaire.Chris A.
Le client n'a pas laissé de commentaire.William B.
Nothing need to be improved at this location. The person that helped me was very helpful and friendly..Ronnie C.
Le client n'a pas laissé de commentaire.John S.
Great staff memberJarvis B.
Le client n'a pas laissé de commentaire.David W.
Nate was helpfully and had easy return Facility has good space to drop off the equipmentBruce F.
Even though I dropped off the trailer on Saturday, I had to follow up on Monday with U Haul to make sure your records reflected that . When I finally did get the confirmation email, it looked like I had dropped off the trailer late.Paul R.
Le client n'a pas laissé de commentaire.Zack H.
Le client n'a pas laissé de commentaire.Brandon S.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.Bruce F.
Le client n'a pas laissé de commentaire.Scott L.
Quick, easy, polite!Robert S.
Excellent Customer Service.Gerald H.
Drop off place was closed so can't truthfully answer these questions.Nicole N.
I want to thank Leah for all her help. She was professional, understanding, patient and cooperative.Sandy C.
customer service was good at the site however it took a little bit it being at a public storage unit. Took three attempts 2 get someone in person, however equipment was well maintained and delivered as promised and on time.Billy H.
The staff here is so nice and quick to respond to any concerns you may have.Karen R.
I asked for a dolly to move boxes. The one that was online for 10 $...I was given an appliance dolly which was completely useless for my Move When I realized he had given me the wrong dolly it wasn't possible for me to go back and exchange it. Very disappointed paid 12 $for something I couldn't even use.Dana H.
Thanks your greatSumie M.
Le client n'a pas laissé de commentaire.KARL S.
Steering was a little touchy.Martha R.
Le client n'a pas laissé de commentaire.Wayne M.
Leah and Nate were the best, they were both Knowledgeable and Friendly, in todays world, its Refreshing to see.David H.
Le client n'a pas laissé de commentaire.Kenneth W.
Le client n'a pas laissé de commentaire.Judson A.
Le client n'a pas laissé de commentaire.William B.
Great staffBob T.
Staff was knowledgeable and very helpful. And did it all with a smile. ??Bob T.
Le client n'a pas laissé de commentaire.Horace J.
One of the tires went flat (2 nails) but not UHaul`s fault. My issue was my phone call was on hold for about 30 minutes. The person was very nice, but it took over 30 more minutes to get a repair service on the way. The process started before 8 p.m. & ended just before midnight (not including the follow up call). If I had been on the side of the road with this flat, I would have dropped the trailer beside the road before wasting 4 hours. Too slow for a simple repair.WILLIAM T.
Le client n'a pas laissé de commentaire.Gerhard T.
Incredible customer service from Leah at this location.Kristin N.
Keep Leah as long as you can. She is very helpful n courteous. I will be back soon. John B.John B.
I rented a trailer on June 21st. Nate and Leah couldn't have been more helpful. Leah was exceptional, so professional and so proficient in getting me hooked up and on my way. She certainly exhibited self confidence and pleasure in seeing s a satisfied customer. Noting how well she ran this operation, I told her she should ask for equity in the company in addition to a pay raise; that her contribution to Monster Self Storage's success should be rewarded that way. I could sense that would mean the world to her! Kent Shalibo Contract No 91549491Kent S.
Le client n'a pas laissé de commentaire.Julie K.
Le client n'a pas laissé de commentaire.Karl S.
The rep working there gave me hours I could return the trailer but when I arrived they were closed. Even the Uhaul documentation included those hours. When I got there and there was no secure place to leave the trailer, I called their emergency number. I waited a half hour before calling Uhaul directly. I finally received a call from the emergency number 3 hours later. Not much of a response to an emergency line. After I spoke to Uhaul, they said I could leave it and to use the online app and follow the instructions which I did. I always have good luck with Uhaul products but this location was horrible. I'll never go back there again.greg S.
Le client n'a pas laissé de commentaire.SHIRLEY P.
Took about a hour to process the transaction not sure what roadblock was but very inconvenientChad A.
Although I prepaid it took a very long time to process the paperwork. I had to hook up the trailer then the attendant took a picture and essentially re-did the hookup. VERY INEFFICIENT! He should have either connected it or at least told me what he wanted to see :-(Grant H.
Le client n'a pas laissé de commentaire.Hurley M.
Le client n'a pas laissé de commentaire.James M.
I needed a wrench to tighten my trailer hitch and they had no wrench.Phillip G.
great friendly serviceChuck G.
Le client n'a pas laissé de commentaire.Roy J.
Nothing. Great Friendly and helpful representative! Merci.WAYDE P.
Le client n'a pas laissé de commentaire.Joseph K.
Was not clean, footprints on front windshield, windshield wiper came apart while driving, vehicle shook at 65mph and pulled to the right. I've rented several UHauls in the last year and a half and have never had any issues.Lorie L.
Le client n'a pas laissé de commentaire.Jackie B.
Very easy to book and was great customer service. Would highly recommend.Joseph A.
Inside cab was dirty, sticky, smelly. Both windshield wipers should have been replaced. The auto transporter should have wider tracks which would make driving the car on and off easier.Bruce F.
Friendly courteous service, efficiently operated branch of UHaul.Louis N.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.Todd E.
Very Good Job Over All.Gerald K.
Wonderful customer service by all employees. They made a difficult process easy and painful. I highly recommend these guys as they are the best!!!Charles P.
If I needed another rental, I would not go anywhere else!Ken D.
Provide a County map for Oconee CountyPhilip C.
Le client n'a pas laissé de commentaire.Michael D.
I can't say enough, or express how professional this place is, we brought the truck back to return it and were done in minutes, what a breeze it was. U-Haul has definitely got a handle on making customers experience a breeze. Thanks again for letting customers use such high quality equipment at such a reasonable rate.Laurence H.
CSR's were great, my contract said to return my rental truck to another place much further away, but quickly accepted the return in minutes. I was in and out in NO time. Great job ??Laurence H.
Truck had mud on tire rims but truck was clean insideDonald Glynn R.
Le client n'a pas laissé de commentaire.Darrell R.
The truck hadn't been checked in upon my arrival and I requested 2 mattress covers on the online request form that were not with the truck. Other than that, everything was fine.Michael W.