Not triple charge them. And make them wit 7 to 10 business days to get a refund. I use 7haul often and thus is the WORST EXCPERIANCE O HAVE EVER HAD.ANTTARAE F.
Customer Reviews for 23rd St Auto And Tire
(U-Haul Neighborhood Dealer)
Pour nous contacter
Independence, MO 64052
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/2/2022 - 9/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The situation was completely ridiculous. We reserved a trailer to be picked up at the Leavenworth location. Leavenworth called and confirmed they had our trailer less than an hour before we went to pick it up. Within minutes of our pick up time we were called from the home office to be told that there was no trailer available. We were then informed our only option would be to drive all the way to independence an hour away. It was incredibly inconvenient especially as we had already confirmed there was a trailer ready for pick up that morning at the original location which was less than 15 minutes from our home. To make matters worse on our way home from picking up the trailer and independence it turns out there was actually one at the Leavenworth location. We were not only told that there was one available only then to be told there was one no longer available at the Leavenworth location. We also drove to the lower location to confirm it and again there was no trailer on property. It turns out the trailer was turned in late and became available. We were only compensated $50 barely enough to cover gas for the round-trip. Independence location was very helpful It was not the source of the issue. It turns out it was customer service that caused the most confusion in the biggest issue.Clouse S.
Le client n'a pas laissé de commentaire.donald M.
Le client n'a pas laissé de commentaire.Gina D.
Le client n'a pas laissé de commentaire.Derrick L.