Le client n'a pas laissé de commentaire.Clifford D.
Customer Reviews for 24 Hour Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David M.
I was charged for three days when I only had the truck for 2. The receipt indicates the truck was returned at 6:12 p.m. when in fact it was returned at 9:00 a.m. and I checked in using the app. The store was closed at 9:30 in the morning when the sign said they opened at 7:00, so I had to leave the key in a drop box. I addition to the additional day charge, UHaul is now accessing my debit card for an additional $45 in unexplained charges.Anthony C.
This location added â€œsafe towâ€ charges which I did not want or request. They never mentioned anything about it. Traffic delayed our arrival by one hour. I tried several times calling the number provided by Uhaul but never got an answer there. One of the two attendants was sitting in a chair smoking weed on our arrival. I would not recommend this â€œshadyâ€ location to anyone.Aaron F.
Le client n'a pas laissé de commentaire.Gilbert L.
They were great best one I've ever been to and the nicest truck of course it was a late model but best one I've ever rented!!George L.
U-Haul had the wrong information. I made a reservation with specific details but my reservation details DID NOT match the pick up location details. We were set back an entire hour behind schedule. We called u haul at the time of pick up, and the representative apologized for Uhaul's poor service. We'll never use U-Haul again and certainly discourage others.James P.
This location is in a seedy area so not much to change but would not recommend. Person that helped was friendly and efficientWeston P.
Helpful customer team, quick service, truck is well maintained.Elizabeth W.
Very tight space to park the trailer I was towing. I asked for help and the guy said I would have to pay him if I wanted help. There was a bystander who was helpful but he was clearly not an employee.Rachel F.
I won't be returning to this location for rentals. The overall appearance of the truck was NOT accurate according to the document when checking in. Also, I filled the gas tank to where it was before returning, and they documented less and charged me. Glad I took pictures of everything for proof.Janice M.
They didn't seem very organized or know what they were doing. The truck was an hour late and given to me on half a tank. I wasn't communicated well with.Olivia B.
The only issue was the person to check the unit back in was out and I was told I would get a receipt in an hour. I called 3 hours later and got the receipt. No big deal, but I was a little concerned.BRUCE D.
I really liked everything si i Sony really think yaâ€ll show le chance ir improve something.PEDRO P.
Le client n'a pas laissé de commentaire.ellen P.
Recommend not to do business with that store. At the national level: Have your manager respond to formal customer complaints. Treat your customers with respect, and don't dismiss them. Create a working link that supports customer service complaints. This was a terrible experience.Yvette D.
U-Haul business was clearly there, but no idea which store in the shopping center handled them. It was a very small and crowded convenience store and U-Haul seemed to be an after-thought. It wasn't clear who was an employee and both the check-in and check-out process were poorly handled.Robert T.
Nothing. Transaction was smooth from start to finish.James H.
Provide spare Tyre and utility dolly for every truck.Okechukwu O.
The attendant was friendly, cheerful, and tried to be helpful. However, neither of us was was certain about the hook-up. Basically, we got it right, but the trailer bounced off the hitch down the road. I was able to secure it by myself.Mary L.
Le client n'a pas laissé de commentaire.jay C.
Le client n'a pas laissé de commentaire.Robert M.
See above commentellen C.
Le client n'a pas laissé de commentaire.Blake E.
Le client n'a pas laissé de commentaire.Brandon B.
Le client n'a pas laissé de commentaire.GORDON M.
Le client n'a pas laissé de commentaire.Timothy K.
Location was well stocked but the Uhaul rep was not even on site. I had to talk to a cashier and wait for her to come each time.Daniel L.
He had me disconnect and park the trailer by hand. The pickup location moved and hooked everything up for me.Leland T.
Equipment against my reservation was not honored. Store attendant very unprofessional with whom ever he was talking to. Took almost an hour to complete the pickup process. When I took my equipment, I noticed if I relied on my equipment to already be loaded on the truck or brought to me, I would have left without the dolly's. I hate that I had to be on top of the guy for my equipment and I could have easily grabbed the wrong one. I'm not a seasoned mover. Also, I had to pay the movers that were helping me load/unload an extra hour because of the delay. I've decided next time to use a different company. This is the second time I use Uhaul and there's always a problem with having the equipment I reserved, available.Carlos M.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Gilberto G.
You guys were amazing! Thank you so much! We had the little hiccup with the pickup process because I had done the online check-in. But luckily we fixed the problem quickly and the rental was a breeze. The only thing we had an issue with with the truck itself, is that the oil light kept coming on and going off. Not sure what that means, but might need to be looked at. We didn't have any mechanical issues with the truck at all other than that notification light. Thank you again! -KHKate H.
Seemed unorganized and the lady was clueless about uhaul questions. Not an ideal location. Would have rather gone to an actually uhaul facility.chris M.
Staff was very polite and helpful. Auto hauler was dirty with mud/dirt all over it.William H.
Le client n'a pas laissé de commentaire.Curtis T.
Le client n'a pas laissé de commentaire.REBEKAH H.
Nice and professional customer service.Pape Jean N.
Trailer had leaves and other trash inside. I had to connect the trailer myself. Had to be cleaned out prior to use. Vendor added additional insurance to my credit card without my consent. I had checked in on line and prepaid. I still was required to produce my credit card. I suppose this is how the charge was added. I spent hours trying to connect with someone at U Haul to correct and remove the unauthorized charge. I finally was able to do so late that evening. I will never use this merchant again. I most likely will never use â€œneighborhood dealersâ€ again. After using the company owned store in Kennesaw, Ga so many times and always having a great customer service experience, this was a total let down!Wayne D.
Nothing everything was greatVincent B.
Tires need to be replaced. Didn't have the boxs I paid for. Would like a refund.Jonathon K.
Le client n'a pas laissé de commentaire.JACK M.
Le client n'a pas laissé de commentaire.Olen P.
Patient very friendly, and open and available with a truck even though I have a last minute situation. I would definitely recommend and use again.Carlos P.