Customer Reviews for 263 Auto Group
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

2

The equipment was reserved for pickup at a different location, we did not find out locations had changed to a place that was 30 minutes away until we went to pick up the truck where we thought it would be. We never received a call or email to tell us our reservation was changed.

Évaluation :

1

My whole experience was terrible with Uhaul. I will never use this company again. I made a reservation for 10 am. I had to call the company for them to tell me they didn't have one. Then I traveled 30 min out of my way. No compensation for the inconvenience. Then I was told I would be reimbursed for the unused mileage and days. Which was a lie. But that is what your agent told me. Then I was given a truck that was shaking and not working properly for my 891 mile trip. Then I arrived and after informing the agent of all the issues with the rental and the truck. Nobody cared no one was helpful. All I was met with was misinformed and questions about your equipment. I will never promote your company nor your piss poor equipment. What a disappointing your company is and don't worry. I will be sharing my experience on all social media platforms and all of your rated websites. So thanks for ruining my move from Philly to Atl.

Évaluation :

2

no one was there when I arrived and had to call someone to allow me access ot the trailer. private vendors are a bad idea and bad for your brand.

Évaluation :

5

Just wanted to say Sean was excellent to work with. thank you, David

Évaluation :

3

Maybe because my reservation was last minute but had to wait 30 mins for someone to show up to the location to give me the keys to the truck. Once someone arrived, had to go over the entire rental process over, which was inconvenient as I had filled out the rental form online prior to picking up the truck

Évaluation :

5

Excellent service à la clientèle.