Customer Reviews for 280 Marathon
(Concessionnaire U-Haul dans le voisinage)

32 évaluations

1100 Columbus Pkwy   Opelika, AL 36804

(334) 275-4046

Heures d'ouverture de l'établissement

  • Lun au dim : 8h30 am à 6h pm

Services dans cet établissement :

Pour nous contacter

(334) 275-4046

1100 Columbus Pkwy
Opelika, AL 36804

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au dim : 8h30 am à 6h pm
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Le client n'a pas laissé de commentaire.

Yolonda C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP L. 
Évaluation :
5

Great folks !

WILLIAM H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Suk Y. 
Évaluation :
2

There were not marked spaces to park the UHAUL truck. I did not receive confirmation that the truck was in good shape upon return and we did not do a walkthrough.

Eric H. 
Évaluation :
4

I was over charge for my rental, I put the fuel back where it was and I didn't take out any insurance.

patricia D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HERMAN W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
1

I received an email confirmation with my pickup date and time. When I arrived at that location, it said it was open till five (I was there at four) and no one was there. I called several times no one answered. I called the 800 number and they told me I needed to go to a different location than what was on my email. I went to the new location and they told me I had to go to yet a third location to pick up my truck. It took several hours to finally get it. The lady told me they would extend my drop off time but they didn't change my drop off time. So they then charged me 50 $additional for returning the truck late when they caused all the chaos and had me driving all over the place, using my time and gas.

Daniel C. 
Évaluation :
1

I did not receive either dolly I paid for or the 24 furniture pads. I talked to the location and called uhaul about this, but I was still charged. I should be refunded 34 $

Bree D. 
Évaluation :
4

Very easy and quick drop off.

PEPPER H. 
Évaluation :
3

Not location related. But I think uhaul should be honest and upfront about all fees. I rented my truck for 4 days, I was expecting 160 $+ 0,79 cents per mile. But no, when I got the final bill, I was charged 160, plus 0,99 cents per mile, website says 0,79 for the 26 ft truck. Plus some 56 dollar charge. Plus and economic fee?? Every person that I talked to (atleast 3) from uhaul on the phone failed to mention the extra fees. Everyone told me 160 plus 0,79 a mile. I gave an estimated mileage and they gave me an exact price. 187 $or so. Uhaul is a great company, easy to work with and schedule your truck but are not up front about all the hidden fees

richard H. 
Évaluation :
3

I called the 800 number to request a different drop off location. The rep stated that would be fine AT NO ADDITIONAL CHARGE. When I got my receipt they charged me 31 extra miles at 0,4 per miles. The purpose of calling was to ask for NO ADDITIONAL FEES. I called 800 number to discuss the issue. She stated it was nothing they could do. At the beginning of the call, it says calls are recorded. They should go back and check the conversation. I hope I never have to use uhaul again. The additional charge was a small amount but when you tell me no charge, that's what I expect.

MARY W. 
Évaluation :
1

I was over charged 34 dollars and have yet to receive any refund or be able to contact uhaul

Olivia J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Suheily C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barbara B. 
Évaluation :
3

our door was broke and made it hard to close and open

Kimberly B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BOB P. 
Évaluation :
4

It appeared there was only one employee at the location to take care of everything, store, gas and U-haul trucks. However, he did a great job.

William J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chiquita G. 
Évaluation :
2

It was a service station that didn't really know anything about it and it was after hours so couldn't call the location

Douglas E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dylan M. 
Évaluation :
5

???? ???? ?? everyone was very professional and because of that, my move went smoothly. Thanks Uhaul!

Latosha B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christina R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
2

Google maps couldn't find the address. Had to call 3 times. Also this location was 20 miles in the wrong direction from our home.

Reed E. 
Évaluation :
1

A service station that rents U-haul equipment. The clerk had no idea how to rent any equipment. I had already arranged the rental using the U-haul App. I left the site with only the trailer. I did not have any blankets or a hand truck that I had reserved on the app. I also did not have any paperwork showing I rented the trailer. On top of that the clerk took a picture of my driver's license on his personal phone. That act can be a cause of great regret later. The clerk directed me up the street to another U-haul place for the blankets and hand truck. The lady there said this was not the first time this had happened. She was also kind enough to issue me some paperwork so I had proof of rental.

David G. 
Évaluation :
2

when I dropped the trailer off I did not receive anything proving that I brought it in . I had the young man sign something indicating that I left the trailer there. I thought it was strange that there wasn't a paper trail

jackie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim P. 
Non reviews have been submitted for this location.

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