For the next customer U-Haul should be sure to have a truck ready where they send you the first time they sent me to one location and there was no truck and didn't notify me until late that afternoon and I was left in the dark about it and then they sent me to another place and the lady wasn't there she had to come on her day off with her handicap son oust for me to be able to get moved and I appreciate her for doing thatLaura G.
Customer Reviews for 2nd Time Around
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MUHSIN P.
Le client n'a pas laissé de commentaire.TERI F.
No room no lighting to see what you are doingDonny D.
Le client n'a pas laissé de commentaire.SERGIO H.
Was a pleasant experience. No problems.BENNIE S.
Again, the company Uhaul was terrible, but the drop off location was fine. Uhaul screwed up my receipt and bill and tried to over charge me. Also, our reservation included 3 days and the director said it was two days. Thankfully, we returned the truck within the two day period although our reservation said 3 days. We should get a return early discount but did not. Additionally, U-Haul scheduling reserved two trucks within two different states for pickup. Had to contact Uhaul and get the scheduling canceled and fixed. This was the worst experience I've had with U-Haul.Steven H.
The ladies at 2nd Time Around were fantastic! I'd recommend sending more U-Haul customers their direction.L Michelle P.
The truck was a different one than the app told me to get, it had slight damage on the driver's side that was not in the picture show and it had a different picture. The back of the truck was very dirty when I first opened it.JOEL P.
The location & people were excellent. The problem is UHaul's prices. We paid $103 just to go 32 miles. You pay the cost for rental, which is to be expected, but to have to pay $.99/mile AND have to refill the gas...that's ridiculous!JEREMY D.
The Gentleman was super kind was so helpful if it wasn't for him I wouldn't if got it hooked up I had no clue why to do .I do recommend him particular because he was so kind,I will be using them again .. Thank youJessica L.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Shirley F.
continue doing what you are doingDonald M.
Le client n'a pas laissé de commentaire.tara B.
Two issues, one was â€˜my fault.' 1. They never really told me, but I saw the fuel gauge was at 3/8. Later when I checked in I noticed the contract reported at 5/8. There's no way it was 5/8 because I only drove about 20 miles and the gauge was at 1/4 when I stopped for fuel. 2. The after hours checkin process is too complicated. My phone died in the middle because I was using data; luckily my son who met me with the car had enough juice so that we could start over.Sheldon L.
Le client n'a pas laissé de commentaire.Zachary G.