Le client n'a pas laissé de commentaire.
Betty S.
Customer Reviews for 30 West Auto Sales & Service Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
They never returned my security deposit even returning the truck clean full gas and on time
Christopher T.The only issue we had was the head lights were way out of alignment, causing a huge distraction to me as a driver and oncoming traffic !
Wayne M.They even had Christmas music on AND he warmed up the truck!!!! Great place!
Scott Z.I've never had such a fantastic experience as I did with this location. They are very kind.
Betty S.Truck cleanliness was great except the front windshield was really dirty and difficult to see.
Karen K.Rented us a truck that was filthy and without working headlights. We were unable to drive it at night so it took longer, we were promised compensation on our bill but instead were charged a lot more for late return not taking into account that we were unable to drive at night, thus the reason we used it longer.
Romeo C.Only issue was the trailer I scheduled had disappeared. My final receipt up charged me for the replacement trailer. The rest of the experience was really good and the local Uhaul was not at fault
Jeffrey F.Very nice folks running the show
William W.We did have to clean the cab interior but the owners of the Warsaw location more than made up for it. They are extremely nice people and obviously care about their customers. Working with them was a fantastic experience and I highly recommend them for your moving needs.
Steven D.none really. We were happy with the condition of the trailer.....clean inside, etc. Also, I was impressed at how easy it was to pull and with the 6X9 we didn't even have to swing out to be able to make turns. It was easy to handle behind our SUV. Still not easy to back up, but I just looked for places that I would be able to pull on through. No problem.
Linda T.Everything was great!
John V.The gentleman who started helping us was great. When the woman took over, it was like we were inconveniencing her. She was short with us and quite rude. I couldn't get out of there fast enough.
William M.Not a thing! Another quick, easy, efficient rental with you guys!!
John M.Your truck service is really handy to have for those who don't own a truck.
Rickey B.Very nice people
Steven S.I always do business there when I need to rent a truck trailer or dolly. Always very helpful and courteous
Michael O.Have a cold drink ready when you get back
Franklin D.The AC didn't work at all and the vehicle really needed an alignment
Shanna B.All good
Jeffery M.All ways get good service.
Scott A M.This office was very helpful and easy to work with.
William C.Horrible experience
Autumn M.Better maintenance on trailers, electrical connections and safety chains rubber slip-covers. Picked up trailer to haul motorcycle and had no lights for trailer? Personnel on site checked trailer/power from tow vehicle and stated the problem was with the tow vehicle and suggested taking it somewhere to be fixed. Took it to service station and they corrected corroded contacts, both on the tow vehicle and trailer. This is the second time at this location there were electrical issues with the trailer. First time, the trailer was switched with a second trailer and issue corrected? The rubber slip covers for the safety chains had dry rot on a coupe and were in need of replacement?
Wayne O.Everything is good vehicles kept in goodvshape
DENISE R.Nothing. Great customer service.
Evelyn T.Drop off went fine.
Jennifer C.Very friendly and helpful folks
Terence H.The drop off app was quick and convenient.
Amy C.The location pick up was fairly close and the staff was easy to work with
Jason T.I tried to use the app. I did not like the app.
Peter W.Dolly trailer has a loose fender light was taped in place worked ok . Tires had a lot of wear
Gary T.My reservation was not there, but they did everything possible to find something we could use, and compensated us for the error, even though it was booked online rather than through them personally.
Jason L.Dropped off our truck at just the right time. Someone had come in looking to rent a truck 1-way and none of the trucks this location had were available 1-way. So they instantly were given the truck we returned.
EDWARD O.Always friendly and helpful.
MARK S.The Uhaul experience was horrible! I have used uhaul for over 30 years and I have never been so disappointed in all the 30 years! I will no longer be using Uhaul for any services and will be sure to let people who ask me know what a horrible ordeal this move was.
Lawrence W.Called 3 times to change our location. Last time was the night before our move. We had to drive an hour to pick up our truck
Ryan B.Location was clean, and very handy to our ultimate storage location. lady behind the counter provided Great customer service; very personable and attentive.
Charles H.Told them AC didn't work guy laughed said at least it's goi g to get cooler out
Jason H.We rented 2 packs of packing blankets (supposed to be 6 per bag). We received 6 clean & dry blankets in an unopened bag, but 4 blankets were removed from a different unit along with 2 still folded, the 4 were wet and unusable when packing items that required clean & dry blankets.
Richard H.The problem was when I got to pick up my truck the truck was in available for rental what were the owner was picking up his son's bike and stopped in and was able to check in the truck, then when I went to go pick my trailer up I'm supposed to have an open trailer going one way open in trailers don't go out of town please fix this is a problem
Joseph C.Customer service at drop off was great, very friendly and helpful staff.
MICHAEL D.The truck I drove was underpowered but did ok. There was something loose in the steering of it. You could feel it when you hit a bump. I was very satisfied with 30 West auto sales. They got me in and out quick. Overall my experience was very good. I would use your services again if I needed to.
Jim R.UHaul Changed rental to be picked up in South Bend without notifying me. Was on the phone with customer service for 2 hrs to get it worked out. Had to use a smaller truck then originally reserved.
Michael S.Our truck pick up was three hours late. We were already time crunched, and not being able to pick up a truck that I reserved weeks ago was really frustrating. It would have been nice to be offered either a bigger truck at the same rate or a discounted rate for the inconvenience
Palani P.U haul app says poor connection takes forever
James S.Very good experience.
Chad H.