Passenger side strap on the car dolly was broke when picked up. Didn't notice it until got to the location of pick up for the car
Zachuary D.
Customer Reviews for 30 West Auto Sales & Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Already recommended this one to a friend
Stephen S.Little hard to get lock open for key
Kristen M.The gentleman hooked up the trailer for me and made sure everything was good.
Daisha K.The guys at 30 West were kind, efficient , and helpful. I will return to them the next time I need a uhaul and highly recommend them to others.
SANDY M.Always very organized and helpful I would definitely recommend this business
Franklin E.Fantastic customer service! They made me feel like family!
SHAUN H.I always use this location. Great people to work with.
Dennis A.The people here were very prompt and courteous. They had me on my way in less than 10 minutes
DUANE W.Excellent service; they made it so easy, I will never hesitate to use Uhaul service again. Lastly, they make the whole experience affordable as well.
Dennis M.Really nice guys they loaned me an adapter after I forgot to bring mine I recommend them
CHRISTOPHER C.Great service, in and out quickly so I could get on with my project.
RON B.Extremely nice and understanding!! Great customer service.
Aaron C.The trucks check engine light was on.
Aaron C.No problems. Everything went very smoothly!
Joe C.The girl there was very polite and nice Renting from U-Haul is the best way to go for me. On a limited income worked good for me Thank you again!
Martha S.Clean vehicles after ea use and sanitize it ! Next time i will not take the vehicle if its smelly and dirty !
Peggy B.Requested furniture pads when I reserved the truck, upon arrival none were available. If they are reserved, they should be saved for customer!
Connie I.Was charged for 10 clean blankets and only got 7 very dirty ones
Kirstyn Y.Friendly customer service. Equipment available as reserved. Location easily accessible and well lit.
Marlin W.Friendly and nice staff.
STEVEN B.It was fine.
Gerald H.Great folks to work with. Highly recommended.
CHARLES C.It took me an hour to get the key out of the lock box and when I filled the gas back up within a few dollars of the original amount, you charged me like 48 dollars for it. I'll never use U-haul again and I'll always recommend my friends to never use you as well.
Justin P.The truck rode great and had no issues. The only improvement would be that I wish the truck had a little more get up an go. But again, I did have a full load and was pulling a vehicle.
Michael S.No issues
Charles S.The staff at 30 west auto was knowledgeable and friendly and worked to accommodate me and my schedule. Great people!!!
CURTIS C.Let people know that you close at 4pm
April L.Nothing,everything was perfect for me.
Randall P.Truck's tires on driver back were in bad shape and needed roadside assistance. We were told truck should not have been sent out with tires in that condition
Paul D.Excellent service à la clientèle. I'll be back if I need a rental.
JAY S.We dropped off after hours so I don't really have anything to review about this location.
Shaunna B.S.O.
Fernando S.This is not the first time we've rented from this location. Today the truck we picked up had muddy floors on both passenger and driver. Other then that the truck was in good shape.
wayne M.Keep doing what you're doing. Good price and good equipment. Very easy! Thanks again!
KELLY L.Experience was The Best. Checked in, disconnected, and out of there in less than 10 minutes.
Robert W.Tell them that a flat rate is going to be with held from there account and tell them they will get charged another fee but the first fee will be dissolved
Brooke B.All good
RYAN B.The rim was bent and the tire was leaking air
Tillman W.Nothing that I can think of... thank you!
Bret H.The cab interior was dirty and smelly. I immediately cleaned the sweat stains from the interior surfaces and bug bombed the cab and container. The hand truck and other accessories reserved were not available so I ended up purchasing from another vendor.
AllanJ Y.the truck and dolly was unsafe the ratchet strap came loose during tow and made me have a blow out which in turn almost losing my car the owner of 30 west put my and my girlfriend in jeopardy
David V.Nothing to improve
Toni Lynn B.Great Experience, friendly and knowledgeable!
Scott H.Just a drop off at this location, all went well.
john J.It's ridiculous that you get charged more to drop a truck off after hours just because my phone didn't have good service to use the app to check it in.
William A.