They need a PC to work on instead of trying to use their cell phone. It took 30 minutes to pickup truck. They would make me wait when a customer came in to buy something from the store. I was told all I was doing was renting a uhaul truck and they were paying customers for their business.SHARON H.
Customer Reviews for 321 Smoke Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Maryville, TN 37804
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 7h pm
- Dim : 12h pm à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.ANTHONY T.
Great customer service! Beyond measure!!JOHNNY S.
Le client n'a pas laissé de commentaire.RUSSELL R.
Le client n'a pas laissé de commentaire.LANDON M.
Le client n'a pas laissé de commentaire.Josh W.
Le client n'a pas laissé de commentaire.DERIK H.
Vehicle can had dog hair and for particles all over the place. Smelled like wet dog Clearly had not been checked on prior return The box was dirty and had wet mud in it. Luckily, the move I was doing was very short and limited. If it was a longer, more involved move I would have refused the equipment.WES G.
The vehicle handled very well, in fact I wish I owned one. Great gas milage, and a very comfortable rideJOSHUAH A.
Le client n'a pas laissé de commentaire.Michael S.
Make sure the right light break worksSERENA B.
Would not ordinarily recommend a smoke shop as a pick-up or drop-off location, but the staff was very friendly and helpful.paul M.
He was able to get to us right away and checked everything over quickly. He noted the leak in the van.RANDALL C.
Great job with friendly customer service rep. Great location.ROBERT P.
Le client n'a pas laissé de commentaire.PAMELA M.
Directions were very unclear by attendant and we had to call customer service for directions for pick up and when to turn truck in. We finally got it figured out. Truck was excellent.MARK E.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.DAVID E.
Le client n'a pas laissé de commentaire.Edmond L.
Get rid of fowl smell inside truck.JOSEPH Z.
Le client n'a pas laissé de commentaire.Bria M.
The location was a little tight for our 26 foot van. The man at the counter was helpful. But he was alone and it took a while to complete the check in.STEVEN S.
This was not the location I choseâ€¦ I was forced to use this one after my reservation location failed to have a trailerâ€¦ This â€œownerâ€ was too worried about selling bongs than help meâ€¦ Also he charged me for insurance when I had denied it prior, did not provide any receipt, and no signaturesTimothy W.
Le client n'a pas laissé de commentaire.mike H.
Great, courteous service.GENE C.
Quicker rental agreementsBRYAN L.
Remove tons of furniture pads that was left in truck from another renter, that I didn't ask for took up a lot of space that I needed to use.ROBERT P.
Very upset about above mentioned issues. Attendant was not bothered by my upset. Very nice.Lisa M.
Le client n'a pas laissé de commentaire.Juan G.
Fast, easy and friendly.JOSEPH S.
Le client n'a pas laissé de commentaire.JOHNWESLEY G.
Le client n'a pas laissé de commentaire.JOSHUA M.
Le client n'a pas laissé de commentaire.SAMANTHA W.
Le client n'a pas laissé de commentaire.LAURIE T.
Le client n'a pas laissé de commentaire.JEFFERY R.
Le client n'a pas laissé de commentaire.Dan A.
Customer service was also great.ANTHONY L.
Le client n'a pas laissé de commentaire.KAREN N.
Le client n'a pas laissé de commentaire.BRUCE C.
I tried to drop the trailer at this location first, then have my Uhaul unloaded. Can't take a couch out of the back with a car attached. The guy working there was very nice bit had no idea how to help remove my car from the trailer and unattached it from the truck. Won't be usong Uhaul again. Paid too much money to have such disorganization.Walter S.
Le client n'a pas laissé de commentaire.Ashley C.
I arrived at 7am as I was scheduled. I opened the app and it told me to come back at 9am when the store was open. It did not give me a code to retrieve my keys or anything. I called the customers service line to have to wait over an hour. That hour came and went with no help. I stayed on live chat the entire time to get zero help. That put me behind 2 hrs. This location was nice, clean, and friendly. It was the app and lack of customer service on the phone that was terrible.Jason D.
Person that I spoke to me was not knowledgeable or pretended to not know. Charged me for after hours fee which I did not return after hours. Did nothing to remove charge, said â€˜call u-haul' to address. When return truck parked wherever I was able to park in smal parking lot. Person insisted in me backing up truck, which I was not able to do as an inexperienced truck driver. In the end, person assisting me backed up the truck. This location is not suitable for a 26 foot truck!Mark R.
Helpful and friendly, young people.GLORIA W.
Le client n'a pas laissé de commentaire.Jonathan T.
Le client n'a pas laissé de commentaire.Jedda B.
Le client n'a pas laissé de commentaire.PHILIP C.
Le client n'a pas laissé de commentaire.Guy K.