Le client n'a pas laissé de commentaire.PATRICIA M.
Customer Reviews for 324 Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Auburn, GA 30011
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 7/2/2022 - 7/4/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.Sarah L.
Le client n'a pas laissé de commentaire.Helen S.
Keep up the great work!Jon W.
The drivers cabin was smelly and dustyJerome M.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Marilyn B.
Le client n'a pas laissé de commentaire.Elizabeth M.
Everything was great!Elisa K.
Everything went smoothly and was at a good price.DAVID G.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Alexandra A.
Le client n'a pas laissé de commentaire.Darcy S.
It is necessary to clean it inside, it had pollen and I am allergic.Jhonnathan V.
The idiot that runs the place charged me $50 to park the truck he said I didn't park the truck correctly that there were signs that said I needed to back the truck in but I seen no signs such a crook!Chris L.
Le client n'a pas laissé de commentaire.Kathleen S.
Le client n'a pas laissé de commentaire.Ryan P.
Le client n'a pas laissé de commentaire.Jorge D.
Le client n'a pas laissé de commentaire.Steven S.
Very courteous and friendly, highly recommend!Shawn N.
Le client n'a pas laissé de commentaire.Troy B.
Le client n'a pas laissé de commentaire.Sherdina H.
location worked, but was a little further than preferred. Middle seat belt turned out to be broken.Michelle S.
Le client n'a pas laissé de commentaire.diana L.
Le client n'a pas laissé de commentaire.Joanie C.
Excellent as alwaysPatrick M.
Le client n'a pas laissé de commentaire.WILLIAM C.
Always a pleasure to do business with Joel and Yvonne. Great service and good people. Thanks for your professionalism RicoRico R.
Le client n'a pas laissé de commentaire.Aleksandar K.
The only issue we had was that we ordered 3 dozen blankets but only received 5 blankets. Not 5 dozen . . . 5.DAVID F.
Le client n'a pas laissé de commentaire.Christopher C.
Thank you Joel. Excellent location.Eric P.
Le client n'a pas laissé de commentaire.Patrick M.
Le client n'a pas laissé de commentaire.Deborah Z.
While I did not interact with any one there the instructions were clear and easy to follow to drop off the truck. Having a sign to show in pictures where to leave the truck was a big help.Perry D.
Nothing special to see here. Truck was clean and lot was organized. Staff was unhelpful over the phone and kind of just there when I went to get the key.TIMOTHY C.
Very friendly and polite lady. I would use this service againMargie S.
Le client n'a pas laissé de commentaire.Eric P.
Receptionist at front desk was lovely - friendly, helpful and kind. Gentlemen who checked me in when I returned the van was very cordial.Betina S.
Le client n'a pas laissé de commentaire.Catalin C.
Great service and great team.Robert G.
Would be a perfect impression on some of the other third party uhaul businessesJason B.
The people I worked with there at pickup and return were both awesome. Great experience!Christopher I.
Friendly staff and easy process also great selection of truck and trailer's.Juan P.
Wheels need to be balanced. Ramp too short for the size truck (mismatched).TROY B.
Le client n'a pas laissé de commentaire.stephen M.
Le client n'a pas laissé de commentaire.LAURI E.
Le client n'a pas laissé de commentaire.MCARTHUR U.
We will be renting again! Thank you.MIRANDA C.
I stopped by there to find where I was to drop the trailer before I off loaded. The young man was informative and helpful. When I dropped the trailer after hours all went well. No one was there, but i did not need anyone.HOWARD B.
Excellent service à la clientèleAlberto B.
Everything was greatALMA G.
Great representatives with experience and friendlyJUAN V.
Le client n'a pas laissé de commentaire.FERNANDO B.
Not a thing. Smooth sailingJeremiah N.
I was overcharged $90 for some reason they done my bank account for 90 more bucks 1995 for the rental 40 more dollars on top of that for mileage and now I have a $95 charge on my debit card for what reasonCHRISTOPHER J.
Le client n'a pas laissé de commentaire.ADRIAN T.
Call customer when closing early, Saturday I got there at 12:30 the sign said closes at 1:00 but the door was locked when I got thereDEBORAH N.
No one was thereROSS T.
THIS COMMENT IS NOT ABOUT THE PLACE AND THE PERSON WHO VERY FRIENDLY ATTENDED ME IN THEIR BUSINESS, WHERE I PICKED UP THE TRUCK, IT IS ABOUT THE LOGISTICS AND THE HORRIBLE AND NO COVERAGE OF THE SERVICE PROVIDED BY U-HAUL It is the worst truck rental service , they are not reliable, they ruined what one of the happiest of my family is going to go to his new home, I made the reservation with enough days in advance and set up the pick up via mobile at 6:00 pm in the same place where I have a self-storage resulting that U- HAUL made the decision to relocate the van just 1 hour and 30 minutes from where I live, not happy with that so they took the liberty of changing the collection mode and I was not going to be done by mobile but directly at the counter, thus making it impossible to pick it up after 6:00 pm. I call customer service and the only solution they give me is to change my reservation the next day at 9:00 am in the same place at 1 hour and 30 minutes. Now I ask who is responsible for the emotional damage they caused to me and my family. who is responsible for the lost time ??? Who is responsible for with only 3 and a half hours they warned me of the schedule change and ruined our moving day? Who is responsible ???? Who is responsible for the excessive payment that I had to make in gasoline for both the truck and my car? everything happens the same day that should be my moveALEXANDER M.
Le client n'a pas laissé de commentaire.ROBIN E.
Le client n'a pas laissé de commentaire.SAMUEL S.
OUTSTANDING EXPERIENCE. Very clean, professional, swift & timely, and accurate.CHARLES D.
Le client n'a pas laissé de commentaire.JON G.
Staff was super friendly.MIGUEL L.
Le client n'a pas laissé de commentaire.DENNIS B.
These folks were very friendly and helpful. My first rental was easy because of them. Definitely will use again should the need arise.HELEN M.
Great customer service!!!FASIL K.
Le client n'a pas laissé de commentaire.HANI K.
Le client n'a pas laissé de commentaire.Jay S.
Staff and service were outstanding. There was 1 big issue though. The truck that I had leaked badly on the front left corner. It was a pain. Nothing was ruined, but it was a big hassle having to make sure everything was dried off.RANDY C.
Le client n'a pas laissé de commentaire.TIMMY J.
Le client n'a pas laissé de commentaire.KAREN L.
Very nice experience. Good people to work with.DOXIE P.
Le client n'a pas laissé de commentaire.SAMUEL V.
Le client n'a pas laissé de commentaire.Jonathan R.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.KENNETH S.
Quick and convenientRONNIE A.
Mrs Jones was very helpful and friendly. The location was convenient and the truck was efficient.Lonnie G.
The gates were closed at 10pm. But we did not know. As we picked 6 hours of rental starting at 5:30pm. By the time we arrived, 11pm, the gate was closed and our vehicle was inside the parking lot, gated. Therefore, we had to take the truck back home and luckily had a back up vehicle. The application shouldn't allow for the user to select such duration of rental if the gate closes at specific times. Usually, most U-Haul allows drop off at any time which we were use to.Mario T.
I had to make 5 reservations, the first one was made the day before and it took 7 hours, on moving day, to finally get my truck. I was driving to locations and on the phone with U Haul representatives all day. My movers were ready at 9am and I got to the house at 4:30 in the afternoon, to start loading the truck. I was also treated rudley at one's location even though I had Reservation and my truck was there. He then refused to help me. Juliette ValdiviaJULIETTE V.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.MIGUEL L.
Le client n'a pas laissé de commentaire.DONNIE B.
I started to check in at my appointed time. The check in took 20 minutes. When I finally checked in, the 4 hour rental started at my appointment time. It should start after your lengthy check in is complete. We were able to return prior to the 4 hour hours expiring but this was annoying to me.Michael D.
The only negative is that I wasnt told they were closing early. It was not a problem but I worried about a late or after hours charge, which did not happen. I would definitely use this location again.DAVID H.
Le client n'a pas laissé de commentaire.KATHRYN R.
Le client n'a pas laissé de commentaire.JOSHUA M.
Asked for refund if unused blankets, as we were told at pickup. attendant said he could not help and referred us to toll free #.Cheryl C.
Great, friendly and convenient. ThanksALAIN F.
Friendly and very accommodating customer service. The interior of the truck was clean, however the exterior was super dirty.MATER J.
Le client n'a pas laissé de commentaire.GREGORY G.
The rental process, pick up & return were very easy and simple. I had booked a trailer online for pickup on a specific day. Everything worked great and it's close to my home. Merci.PAUL S.
When picking up truck, milage was off by 20 miles and gas gauge was at 3/4 instead of full. They corrected in system, although it took approximately 20 minutes for them to figure out how to handle in the computer. When we returned truck, we filled it to Full so it would be correct for next customer and would've thought since we put extra gas in, we get a little discount to offset. Nope. Nothing. Not even a thank you.MICHAEL M.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.CHARLOTTE F.
Filled the gas tank back to half full just like we picked it up. Then you charge me for the gas to put it to half. WTF! I didn't keep the receipt to prove that we bought gas and returned it. Real crappy of you to do that!Donald S.