Agent was extremely helpful and accommodating.Claudia N.
Customer Reviews for 336 Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.QUENTIN W.
My bill was awful high!Patti C.
Very very disappointed!!! We were supposed to pick up our U-haul in Macomb, but we were told to pick it up in Tennessee, Il. Switched locations the night before. Went to the Tennessee location and no one was there! Shocker. Finally, 20 minutes later he came. No apologies at all! No refund at all!!! Customer service was absolutely horrible.Mike M.
Le client n'a pas laissé de commentaire.Donny C.
We were sent 20 miles from our home to pick up a truck and to another location to get the tow dolly. Then had to return the next day to actually get the dolly. The contract was split so they tried to charge me two deposits! And we drove past two locations that had the equipment! We were charged $89 instead of $59 for the car transport when it was not our fault the transfer wasnt ready! This was a nightmare from jump! When we went to return the equipment a day early even the man couldnt even find our contract in his computer! Had to call his district rep just to check it in. I am not happy and this was not a pleasant experience!Donny C.
The place of business had their front door unlocked, but there wasn't a single person around. I had to make several phone calls to Uhaul to get some help. I called the number for 365 Towing which is where I picked up the truck, and it took 3 hours for them to return my call.Margaret K.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.DANIEL B.
Other than Brent at 336 Towing where we picked up the truck, every other person we dealt with (where we made the original reservation in Macomb, IL and where we returned the truck in Sebring, FL) was rude and I felt they did not represent UHaul in a professional manner.GARY B.
Le client n'a pas laissé de commentaire.Neil P.
Le client n'a pas laissé de commentaire.BRIANNA H.
Le client n'a pas laissé de commentaire.PENNY RENEE H.
Le client n'a pas laissé de commentaire.Curt B.
Truck had mud on floor but agent said he would spray it out.we just wanted it documented so I wouldn't be charged. It wasTIMOTHY T.
Drop off was quick and easy. The service was great and friendlyCHARLES W.
Annie Huffman and everyone we dealt with were awesome!! Thanks so very much for making this move go so well.COLEEN M.