Le client n'a pas laissé de commentaire.
Carllisa G
Customer Reviews for 360 DME Supplier LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The person running this location did not do two simple things that SHOULD'VE done to make my rental smooth and easy for the contact less rental that I selected. ONE the keys to the rental where not in the lock box as they were supposed be,TWO no one answered the number I was given after calling three times someone showed up and retrieved the keys from the lock box.
Charles JEasy to reserve and easy to pick up
emilio eVery easy to reserve and pick up
emilio eMake sure your customer is fully refunded
Kevin DOvercharged 2 extra days that I didn't have the truck. Fuel was incorrect on the invoice. truck had fender damage that was documented and I am being charged an extra $497 today for some reason that need to be resolved alomg with thr extra charges from the rental period.
Chris IThey changed my rental location to a place that was farther and inconvenient. I got a text and phone call but no email confirmation. When I called the new location, I kept getting a busy signal. I was never able to get a hold of anyone at the new location. No one was willing to help at the new location and they kept saying "you have to do it all online." We had to hitch the trailer by ourselves.
Roxanne CLe service à la clientèle était génial. The truck however was not in great working condition and could barely go up anything with an incline
Melissa RGreat service
Charles HReturned unit to their lot, no one was at location. Called them and they said leave in lot. I was good with that.
John KAmazing customer service!!! Clean ready to go and use!! Definitely Recommend! Easy to access and get certified!
Jose II reserved a trailer on Greenville Avenue in Dallas. Then the location was changed to South Dallas. When I arrived no one was there. When they showed up I learned that the trailer was not available so I was sent to another town. When I got to the site no one was there. Finally he showed up and I got my trailer but it was a RIDICULOUS hassle. Not at all impressed.
Gerald CNo one was on site. There was a phone number posted on the door. No one answered or returned my call. AND this was not the location I originally selected for the pick up.
Steven HDropped off after hours. There was still a person there to help. Received a prompt receipt via email.
MARK BSmall branch. Wish they offered storage facility
SONDRA TI had a great experience here. Customer service was more than amazing! Great location as it has easy access to the interstate.
AMANDA RThe final location that I picked the truck up from was GREAT! The gentleman was awesome. However, He was the third location that I was sent to. The first two locations did not have the moving trucks that I requested. It was a hassle and tedious to finally get the truck.
Leenolia RThey tried scamming and taking more money out after they got paid I told them I was coming back and they charged me more!
ALICIA FGot charged extra on my card
Mercedes WHad a bad experience with u all one we had a blowout on the transported n we couldn't get no help from the customer service number or the online roadside assistance. We were out of 300 extra dollars to have someone else come n change the tire ..after we have already paid you all over $1 600 dollars n we couldn't get no response from u all..that was not right..we should at least be reimbursed for the tire n are time sitting on the side of the highway for 3 hours trying to get help from you all.. you all should at least have person to assist with roadside assistance not no online stuff that's just crazy I never heard of this AAA don't do this with their roadside assistance...never again....
Luther MVery welcoming and helpful! Great customer service, helped me understand any concerns I had about the charges, definitely recommend this location!
YAZMIN JNever again will i do business with uhaul. This has been the absolute worst experience I've ever had with any company that I have ever done business with in the 36 yrs I've been alive. I don't even know where to start. To improve for the next customer you should refer them to your competition seeing as how your company is a damn joke.
JEFFERSON Myour overall scheme of everything involving renral was poorly presented your system kept going down the charges were not explained
mike CJust keep doin what you're doin.
JAMES R