Great place to store stuff! I started using this place before they were purchase by U-Haul (or at least before it was branded at all). I'm only leaving because I no longer need a storage facility.JAMES K. | Expérience générale
Customer Reviews for 380 Storage of Denton
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Denton, TX 76208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great customer service. Thank youEDWARDWILLIAM F.
Le client n'a pas laissé de commentaire.Armando F. | Expérience générale
Le client n'a pas laissé de commentaire.THERESA B.
Le client n'a pas laissé de commentaire.BUDDY H.
Le client n'a pas laissé de commentaire.Danny L.
Le client n'a pas laissé de commentaire.Charlene d. | Expérience générale
Cultured Cowboy is disorganized and they need more training. I would not recommend this location. The truck it self has 172 000 miles. The A/C is not working properly and was a huge issue. This truck needs to be retired. I request management review if this contract and think I should get a refund for the A/C not working and unorganized Drop Off location team.MICHAEL F.
The people I talked too were very helpful!!! It was a great experience!THOMAS O.
No comments.Erick D.
Rental agent was excellent very helpfulKyle G.
Le client n'a pas laissé de commentaire.RICHARD R.
Le client n'a pas laissé de commentaire.FELICIA H.
Le client n'a pas laissé de commentaire.KENNETH B.
Aubrey Greenfil location. Let me rate that. No one was there to open. Thankfully I was guided to this location. Very inconvenient and lost valuable time and money! No complaints at The 380 location. Merci.Claudia H.
Le client n'a pas laissé de commentaire.Dan J.
Very helpful young manMARK K.
I dropped it off after hours, everything went smoothly. When I checked on it the following day they were very nice & said everything was good.Sandra R.
Only one person working the counter for several customers. Had to wait for awhile in line to be helped.Todd G.
The service is spotty and makes the app difficult to use. I would suggest not renting out until the building opens when you have issues/concerns. once the establishment opened, it was better to talk to a representative than use app.Alexandra G.
My problem wasn't either location. We rented a truck for 9am sunday and didnt get one until 9:45. Something was wrong on uhauls part and and we had to drive to a different, further location because our truck wasnt ready or available. Then the process of getting a new truck took a long time. We had hired professional movers and had to have them wait because of this nonsense.Eian B.
Awesome service!Tim H.
Once at the unit, no special, and quite costly. Told there were no smaller units and yet I pass by them (open/seemingly available)daily on my long walk to my unit. I'm disabled with a spinal cord injury. I'm not doing all of this moving for fun. I'm homeless. I'm awaiting paperwork for a place. It's not been a good experience. A lot more costly than expected too. The carts provided get stuck on the floor at places causing the items to fall off the cart. It's quite hot upstairs for climate control! And I was hit with an admin fee??!! What the heck is that about? I thought u-haul was a trustworthy company. Why do I feel scammed?AIDA S.
Give that young man a raise [Taylor]THERESA B.
Le client n'a pas laissé de commentaire.Robert B.
This equipment had a leak and destroyed all my personal belongings.Jason C.
Le client n'a pas laissé de commentaire.Terri K.
Very nice and knowledgeable employees! Great customer service!JUAN R.
Great job thanks.JOHN RUSSELL B.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.CLIFFORD N.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Lyssa H.
Le client n'a pas laissé de commentaire.BOBBY P.
Very easy process and very helpful worker at the counterHOLLIE T.
Le client n'a pas laissé de commentaire.STEVEN J.
Le client n'a pas laissé de commentaire.EDDIE E.
the ramp on the truck didn't come out all the way i followed instructions couldn't get it out not being able to get it out delayed the trip and you guys charge an arm and a leg so losing time suckedDaniel L.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.DOUGLAS H.
This place is awesome. Very professional, on time, and most importantly quick. I was in and out in 5 min. I will be back.BRIAN C.
Le client n'a pas laissé de commentaire.ana S.
Overall, satisfied with my rental.Carlos I.
Great service by the office staff. Equipment was top-notch.Timothy R.
I love the new no contact procedure when picking it and dropping off the UHaul. The location was convenient. The truck was huge and great for helping us move.Roy F.
Flawless drop off process. Took less than 15 minutes by smartphone process.Ronald S.
Le client n'a pas laissé de commentaire.Joe R.
Le client n'a pas laissé de commentaire.isis G.
Amazing customer service from the staff! Highly recommend going there.Aubri S.
difficult for after hours drop off of large trucksClaudia B.
Ashley, the representative at this location, did a fantastic job.Light C.
Le client n'a pas laissé de commentaire.WARREN WADE S.
Le client n'a pas laissé de commentaire.Cardell T.
This truck was dirty in the back and did not have our 20 pads we rented. Additionally the contract read almost a half of a tank and we barely had above a quarter of a tank. Called the office line and got the answering service. Left a very detailed complaint. Then called Uhaul Corp and they were rude on the phone. At 2:30 the Denton 380 Storage finally called back and asked what we needed. Worthless communication and they should not be representative of Uhaul. We rented a trailer from the main uhaul in town that afternoon also. This experience in picking up was absolutely terrible as nothing we ordered or expected to have was there except a nearly out of fuel truck that had diet in the back.Adam R.
Great service, and very accommodating.Beth R.
Actually clean out the truck before the next person. I mean it wasn't disgusting but it was pretty dirty and needed wiped down. Especially with the COVID 19 it would have been nice for the inside to be sanitized.Tia R.
Le client n'a pas laissé de commentaire.Joshua R.
Le client n'a pas laissé de commentaire.Priscilla G.
Loved the app, we'll done. Easy to pick up and drop off.Christopher M.
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