Évaluations des clients 427 Kustoms

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 427 Kustoms

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Nino S. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Ettor C. le

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Le client n'a pas laissé de commentaire.

pam D. le

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Le client n'a pas laissé de commentaire.

tammy P. le

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Le client n'a pas laissé de commentaire.

michael M. le

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Customer service was excellent..

Tisha S. le

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Le client n'a pas laissé de commentaire.

THOMAS G. le

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Great customer service

Mike K. le

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Le client n'a pas laissé de commentaire.

Melvin M. le

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Le client n'a pas laissé de commentaire.

Ken S. le

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Le client n'a pas laissé de commentaire.

jane H. le

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Le client n'a pas laissé de commentaire.

Tammy H. le

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The vehicle was clean but the driver's side door lock did not work.

Josiah Q. le

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Le client n'a pas laissé de commentaire.

John J. le

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Le client n'a pas laissé de commentaire.

BrieAsha J. le

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Le client n'a pas laissé de commentaire.

William G. le

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Professional

anthony S. le

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No cash for deposit

Adam W. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Le client n'a pas laissé de commentaire.

Alan M. le

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Le client n'a pas laissé de commentaire.

Jamie L. le

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Le client n'a pas laissé de commentaire.

BRIAN S. le

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Very friendly and speedy service.

caleb W. le

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Le client n'a pas laissé de commentaire.

Mark V. le

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Le client n'a pas laissé de commentaire.

Ettor C. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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The cleanest nicest truck we have ever rented...A+++ to 427 Kustoms!! ty

fred D. le

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WE LOVE TO DO BUSINESS WITH 427 KUSTOMS, THEY GO OUT OF THEIR WAY TO MAKE SURE EVERYTHING IS PERFECT

debbie R. le

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Le client n'a pas laissé de commentaire.

Brian P. le

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We were very pleased with the rental experience. The truck was clean and easy to operate. Will certainly use this location again should the need present it self

JOAN A. le

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This is the 2nd year in a row you could not provide the size truck we reserved. Also, I have a text message from the Steubenville Uhaul dealer when I reserved telling him I needed my truck until 12ish. He said ok. When they put us in a bigger truck they did not say I had until 10am. I found out via text after closing hours when I read. I contacted Uhaul 7am to make them aware it would be 12ish. Your phone operators were TERRIBLY RUDE. Talked to me as if I was in the wrong. Trying to make me feel bad I wouldn’t bring back in time. I have PROOF that I told original Uhaul dealer 12ish. Twelve years ago our daughter passed away from cancer at 18. My younger daughter started collecting toys for children’s hospital kids with cancer. It’s a HUGE project and I didn’t need their NASTY attitude. It was ridiculous. I’m not interested in multiple rude employees lecturing me. I won’t recommend any Uhaul dealer. I did request a copy of our taped recording from the last nasty employee. Hopefully next year we can find a different option

KAY M. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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Le client n'a pas laissé de commentaire.

Kenneth S. le

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Le client n'a pas laissé de commentaire.

Mark V. le

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Le client n'a pas laissé de commentaire.

BRAD B. le

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Le client n'a pas laissé de commentaire.

JULIA D. le

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Excellent customer care

Robert K. le

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Le client n'a pas laissé de commentaire.

Amanda D. le

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UHaul as a corporation should advertise the whole .79 a mile thing more clearly. “Oh rent a 15 ft truck for just $29.99.” Except more than twice that, plus gas. Honestly, if the customer also has to pay for gas, .50 a mile on top of the base rental price seems more reasonable.

Joshua M. le

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Le client n'a pas laissé de commentaire.

Cindy M. le

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Le client n'a pas laissé de commentaire.

Albert C. le

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Weekend drop off, business was closed.

Patricia G. le

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Really just dropped off after hours and no one around, but easy to find parking spot.

Tony P. le

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Le client n'a pas laissé de commentaire.

john P. le

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Everything was great. The personnel were very good to deal with. My thanks to them.

Kevin P. le

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Le client n'a pas laissé de commentaire.

paul D. le

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Le client n'a pas laissé de commentaire.

Beth L. le

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Le client n'a pas laissé de commentaire.

MAriah S. le

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I asked for 1 day and was charged for 2

Melissa G. le

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Customer service was amazing!! Will definitely return for future needs!!

chris P. le

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Le client n'a pas laissé de commentaire.

Darin H. le

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Le client n'a pas laissé de commentaire.

Shannon A. le

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The woman who helped us was very knowledgable and friendly. Kudos to her for being so patient! The computer was a little glitchy and she had to restart it. She was terrific!!

MICHELLE W. le

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Le client n'a pas laissé de commentaire.

Robin M. le

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Le client n'a pas laissé de commentaire.

Lawrence A. le

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Le client n'a pas laissé de commentaire.

John C. le

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The owners of this business were very nice and professional. Everything went smoothly for our move.

Mark K. le

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Le client n'a pas laissé de commentaire.

steve G. le

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I called 427 customs a week prior and reserved a 17' truck, as any larger would not fit around the bend in my driveway. The truck got rented out from uhaul and I found out day before rental I was upgraded to 26'. 427 said there was nothing they could do as uhaul one ways override any reservations made and they have no control over that. We had to carry all furniture down a long driveway because of the larger truck. The owner of 427 customs was very professional and did her best to accommodate me. I would go to 427 again, but probably will not use uhaul in future just because a reservation is not a reservation.

Kimberly P. le

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I was completely satisfied with my experience and the woman whom I spoke with on the phone during my inquiry was just as pleasant in person. I would recommend this establishment to anyone who has a need for a moving vehicle.

JANEL G. le

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Great customer service! Would recommend to anyone

tosia A. le

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Thank you so much for helping make a very stressful time bearable.

robert S. le

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Improvements need to be made on updating information on Locations such as the proper time that the establishment opens. One example was the location in Toronto, Ohio The Misty River Marina. I could not reach them with the number UHaul gave me, nor could I reach them on their number posted on the internet. They still never called me back. Also, UHaul gave me an opening time of 10:00 am and their website had hours of 11:00 am. I cancelled with that location. The Wintersville location at 427 Kustoms worked well, seemed reputable and reliable. I was very pleased with them.

jim H. le

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Le client n'a pas laissé de commentaire.

Trevor T. le

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The truck that I rented kept making strange noises and shifting at odd intervals going down hill. Also when I went to fill up the vehicle to return it the battery died and I had to have it jump started to get back on the road

James F. le

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Inform all u-haul rental places about the moving help you can get. Have them to mention it to their customers.

Penny P. le

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The experience was fine. The folks that 427 Customs are awesome the only issue we had was that there seemed to be a short in the headlight switch and in the evening the headlights and tail lights and parking lights went out on us several times so on our last day we actually kept the truck an extra day and on our last day we kept the headlights on the whole day just so we can watch it when we were driving and moving between locations and the lights will come on for a while then they Flicker and go off and Flicker and come back on so we let them know at 427 Customs when we return the vehicle so they could check it but because of the lights we had to keep the truck one extra day because we were afraid to make any more trips after Dark from our old house to our new house thank you

wendell K. le

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Nothing all good

sandy R. le

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The only issue I had was I had to pay mileage because there was not an available truck in the town I was moving to or the town I was moving from. And did not know that until 2 days before the move!! And I was not expecting that extra expense!! And I was not told that when I ordered the truck!!

Steve C. le

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Le client n'a pas laissé de commentaire.

james R. le

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Le client n'a pas laissé de commentaire.

Margaret C. le

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Le client n'a pas laissé de commentaire.

Shawn O. le

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Said that we didn't put enough gas in, which we did and now we had to pay over what we were supposed too.

Deborah M. le

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Excellent customer service.

Frank G. le

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Le client n'a pas laissé de commentaire.

Jodi C. le

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Le client n'a pas laissé de commentaire.

Shawn B. le

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Le client n'a pas laissé de commentaire.

shannon S. le

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it says I have to clean out vehicle, but a monster can almost stopped me from being able to stop the vehicle, then an axe deodorant rolled toward front of the vehicle while driving.

TERRENCE C. le

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Nothing that helped with all andgave extra tips.

Jeff F. le

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Le client n'a pas laissé de commentaire.

jessica C. le

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Le client n'a pas laissé de commentaire.

geno A. le

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Le client n'a pas laissé de commentaire.

Janet K. le

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It took me an hour to go thru all the red tape. If I do again, at least I will allow for the time to get registered.

dawn S. le

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Le client n'a pas laissé de commentaire.

Mary C. le

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Sweet prompt service!

Janel G. le

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Best customer service!

Nancy S. le

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I thought everything was good. I liked that the gas tank was totally filled. Friendly staff.

Casey S. le

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No one told us when we reserved nor when we picked up the truck that we would be charged $.99 a mile!! We used the truck locally.

KEITH M. le

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Le client n'a pas laissé de commentaire.

Mary S. le

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When we went to pick up the truck, the driver floor had mud all over it. The door was unlocked when we got the vehicle. There was no walk around inspection done prior to us taking the truck. We were charged $25 for CLEANING mud from a truck that we did not dirty. When I called to explain this to the gentleman, he said whoever had the boots on the small brake petal left so much mud on it he could knock it off with his hand. I told him my husband had on sneakers and we were never around mud. Point A we were on concrete and point B we were on black top. We put gas in the U haul at Smith's Oil right down the road, where they pump it. The man screamed at me "You are a LIAR because you live in a pig stye and won't come out and clean a truck that you left dirty." Even asked why there was no "walk around inspection" when we picked up the truck, 'He said, "the truck was inspected and locked up". I advised the truck was unlocked and dirty when we got there. Once again, he called me a liar. I hung up. Very bad business. Who screams at customers and treats them like that.

Neil H. le

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Cheaper per mile would be good, haha. But it was a very smooth experience and I would recommend this location to anyone that wants to rent a U-Haul truck.

Wyatt M. le

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Le client n'a pas laissé de commentaire.

Sharon M. le

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Le client n'a pas laissé de commentaire.

Arthur B. le

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friendly fast service, will use again, hopefully not soon.

Charee P. le

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They were very helpful and very friendly. Would use again.

Karen K. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Le client n'a pas laissé de commentaire.

fredrick V. le

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Two marker lights out on trailer, I asked for it to be fixed. They said they don't work on the equipment

LAWRENCE H. le

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The service and people were very friendly and made renting a truck for a move a simple process.

paul B. le

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Le client n'a pas laissé de commentaire.