Very friendly service!!Kevin C.
Customer Reviews for 6 Ten Convenience Store & Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Pricing for insurance not applicablebenjamin G.
Le client n'a pas laissé de commentaire.Qualea D.
Le client n'a pas laissé de commentaire.Jose C.
Truck was filthy - felt disgusting driving. Also had no gas. Had to travel out of the way to Get gas.Carlie S.
Le client n'a pas laissé de commentaire.Lindsay T.
Le client n'a pas laissé de commentaire.Charles B.
I showed up at my reserved location, and was told that I had to pick up the van at a different, less convenient location. Result = I had to drive 39 miles instead of 25. Which wouldn't have been so bad except U-Haul charged me for the longer mileage. I should have been charged based on the location I had reserved.Leticia A.
Le client n'a pas laissé de commentaire.Valarie B.
I am over charged as per invoice for Save Mode $14,, this option was opt out in reservation. Right upper mirror was broken and bottom not adjustable and was notified at the time of take over. Truck was booked for 24 hours but returned in couple of hours due to safety issue.Zahid A.
Le client n'a pas laissé de commentaire.Aleksei A.
Le client n'a pas laissé de commentaire.Thomas R.
Cleaner truck Safer location to park my car people with more curtesymona G.
Le client n'a pas laissé de commentaire.Zachery W.
Le client n'a pas laissé de commentaire.James t H.
Online reservation system made process easy and efficient. Pick-up and drop-off went smoothly and quickly.HENRY C.
Le client n'a pas laissé de commentaire.Joseph L.
Le client n'a pas laissé de commentaire.ALTUREC T.
Le client n'a pas laissé de commentaire.Samuel P.
Le client n'a pas laissé de commentaire.Fred C.
We did a key drop off so can't speak to the personnel, however we did get our return statement emailed pretty quickly so it was a very efficient process.Douglas M.
So far am extremely satisfied with my experiencehemmings G.
Le client n'a pas laissé de commentaire.Ayesha R.
The store owner is the nicest peraon I've dealt with reguarding my U-Haul rentals. He called over, gave me instructions, got me going, was just an overall kind person. This is A+ serviceJames C.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Sarang M.
Le client n'a pas laissé de commentaire.Sumit K.
Only one person was working in the store, so I have to wait until he finish selling his grocery's. You should have more people working in the store.Rafael L.
Le client n'a pas laissé de commentaire.NIRAJ B.
Le client n'a pas laissé de commentaire.Avram P.
Le client n'a pas laissé de commentaire.Smeet P.
Le client n'a pas laissé de commentaire.Hao P.
I lost my phone in the moving truck , last I Sean it was in the truck, I reach owner and there was shift change and person told me they checking and let me know tomorrow I am hoping I will find itDharmendra R.
The gentleman who assisted me was nice and very friendly. I would definitely recommend this locationAvis T.
App didn't work for pickup or return. At pickup, said to wait until the following day for someone to help!?!? Given scheduled 10 PM pickup and. 2 AM dropoff, no chance to use the service if the deli cashier weren't there. Good service from her, poor/unreliable app.CELSO S.
Le client n'a pas laissé de commentaire.Antoine P.
Overall, the only problem I have with U-Haul as a company in general, is the long (15mins or more) phone wait times, when trying to anyone regionally or locally, which I s really disrespectful.RONALD E.
Maintain the brakes clean the equipment before renting it out. I cleaned out the U-Haul Box Truck for myself and for future renters.scott C.
Le client n'a pas laissé de commentaire.Carla R.
U-haul changed the PRICE from $177 (Roselle Park, NJ (to the changed location of Somerset, NJ) to $188. FURTHERMORE, WHAT WAS THE TAX I PAID ON THIS TRANSACTION? THE BASE WAS $217 (A PROPER CREDIT OF $5,35 WAS ISSUED FOR RENTAL EQUIPMENT NOT TAKEN) BUT WHY WAS MY TOTAL $241,69? I WANT TO SEE AN ITEMIZATION OF THIS TOTAL. I WILL CALL.Julianne Z.
Le client n'a pas laissé de commentaire.Ryan C.
This is the second time I use uhaul this week and what I don't understand is on how I was charge double the amount the second time for less time I used on previous trip.Ronald T.
It's in a questionable bad area. I didn't want to wait for an Uber so I scheduled one. Truck ran great. The proprietor was awesome.JOSEPH L.
Le client n'a pas laissé de commentaire.ROSA D.
Le client n'a pas laissé de commentaire.Jasmine P.
Le client n'a pas laissé de commentaire.July F.
Le client n'a pas laissé de commentaire.ALEXANDER B.
Le client n'a pas laissé de commentaire.DEREK N.
I was changed the location 4 times really having very bad experiences with u haulPRASANNA KUMAR R K.
The truck seemed to struggle at times and I got a bit scary at timesFrancisco M.
Le client n'a pas laissé de commentaire.NICOLE B.
Le client n'a pas laissé de commentaire.ADRIAN B.
Everything was perfectRICHARD H.
Le client n'a pas laissé de commentaire.ASHRAF A.
This is the better service!!!!ROSA D.
Le client n'a pas laissé de commentaire.Rosemary R.
1. Rented truck Friday morning for 3 days using my own insurance. On Sunday at 10:30 pm received a call from them : lady was screaming her longs off demanding the truck back. When I tried to explain to her that 3 days are up tomorrow morning she hung up. 2. The owner of the store sent me estimated bill at pick up time which looked correct. When I was picking up he added insurance charge stating that I didn't tell him I didn't want him. Meanwhile he has nothingbto do with my contract as it was initiated at different location and he was just to give me the keys. 3. He charged my credit card regardless of disagreement and said - you can call the Uhaul and dispute all you want- which I did and I am expecting the refund. Or I will dispute it with my credit card. between 2 workers at this location they were rude and unprofessional and tried to make money old fashion way- stealing itYURY T.
The trucks should be maintained and clean between guest.RICHARD B.
Le client n'a pas laissé de commentaire.Michael D.
Friendly, helpful.ANDREA T.
Le client n'a pas laissé de commentaire.Kashif K.
Le client n'a pas laissé de commentaire.SATISH J.
As always completely satisfied.GWENDOLYN S.
I AM COMPLETELY SATISFIED.GWENDOLYN S.
Le client n'a pas laissé de commentaire.VICTOR A.
Le client n'a pas laissé de commentaire.JOHNNY M.
Le client n'a pas laissé de commentaire.Daljeet S.
Le client n'a pas laissé de commentaire.NADA K.
Le client n'a pas laissé de commentaire.Sameer J.
hidden charges are extremely high. it doubles the rate of what you expected. should be upfront.ANUJ G.
Le client n'a pas laissé de commentaire.HECTOR A.
No person there to handle return. Return was drop off and confusing at times.Richard L.
Location is not clear on rental communication, they agree to a late check out and harassed me via phone call before the agreed return time.Jerome M.
Excellent customer service, the pick up process was seamless and the U-haul agents at the location were extremely helpful. Will definitely be renting from this location again.PRIYANKA V.
Le client n'a pas laissé de commentaire.SRINIDHI H.
It was excellent service provided by the provider.PRAVIN T.
Le client n'a pas laissé de commentaire.MIAN A.
I was over charged and I'm still yet to receive a refund. Horrible service, rude woman/owner. I'll never recommend any uhaul service anywhere based on the terrible service I've received at this locationTumisang T.
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.RANG G.
Customer service at this location was excellent.BRIAN G.
Le client n'a pas laissé de commentaire.DANIEL W.
There was a homeless guy sleeping in the parking lot. Looked run downKyle H.
Le client n'a pas laissé de commentaire.GWENDOLYN S.
Le client n'a pas laissé de commentaire.Tomasz C.
Le client n'a pas laissé de commentaire.Tanisha L.
My van was double booked for me and another party. Should make sure that does not happen.ALEC W.
I've contacted Corporate and explained my horrible experience with this location. Will not be returning.DORI S.
Interior of cab and bed of cargo area were dirty.DOUGLAS S.
Le client n'a pas laissé de commentaire.Kenneth B.
It's good and the manager Nitin was very friendly and goodPARAMJIT V.
Le client n'a pas laissé de commentaire.SEYED M.
Great helpTao J.
Friendlier staff at the Chelsea location.samantha Beck H.
Don't switch locations when a reservation is made at the preferred location! It put an extra 10 miles each way and $20+ onto the bill!! Location was in a terrible area ! No receipt was given and when the bill appeared on email it was for 2 days when it was very clear w pictures the truck was back under 24 hrs! Scammed!! Then I was on hold for 1hr 11 minutes waiting to talk to someone about the billing error ( my time is worth $$ like yours)!!! Terrible all around!!jackson T.
I recommend anyone who is forced to find out that their truck is NOT available at their chosen location, call immediately as I was NOT told because of the size of the vehicle I chose, there was nothing anyone could do. Very bad experienceROBIN M.
Le client n'a pas laissé de commentaire.Carlos F.
The van was filthy and I told the agent and they said â€œwe won't charge youâ€ I said â€œof course you are not charging me but I'd like a clean vehicle! They did nothing. Worst U-Haul.REAVES E.
This was a second location. My first location was unable to fulfill my RESERVATION. The young man insisted I did not have a reservation, even when I showed him my paperwork and email confirmation. This was by far the worst customer service I have ever experienced. At 2256 How lane , N Brunswick NJ.Amy J.