Évaluations des clients 7 Eleven

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 7 Eleven

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Camilcia P. le

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I order some tools and when I was picking the truck the guys say I don’t have nothing just the truck

berlin F. le

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Le client n'a pas laissé de commentaire.

Geronimo C. le

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we picked up the truck and found that the unit wasn't washed on the outside and hasn't been vacuumed properly under the seat pieces of chips was found and the rear door left side cable came undone making it hard for us to lift the gate up and especially down and we drove with the odometer reading in metric during our whole trip but overall it was a great trip and reliable truck and I would rent it again.

Frankie F. le

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Le client n'a pas laissé de commentaire.

Gloria B. le

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Le client n'a pas laissé de commentaire.

Tawanna L. le

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The employee at this seven are not that knowledgeable about rentals as far as the card/cash transactions goes.

Elizabeth P. le

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Have rentals equipment

Jack N. le

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We arrived to the location at 8:30 a.m., which was the scheduled picked-up time. I checked in with a clerk behind the counter at 7-11. However, there wasn’t an employee available to take me to the truck to do a walk around. When the employee finally showed up 20 minutes later, he wasn’t in any rush to bring me to the truck to finalize the check out process. No paperwork was provided to me.

Mark H. le

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Went to location when asked about renting a truck was told the system was down I walked outside came back inside n told the guy to check it now unsullied said there is no problem with the system n he said o ok n rented me the truck he just didn’t want to go Thur the trouble

Peter B. le

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7-11 location is in one of the most crime ridden areas on the Bronx. Lots of bad folks hanging around the store and the trucks. The staff was very pleasant. Regarding the truck , headlights were not aimed properly, the transmission was bad and fumes entered the cab. we had to drive to SC from NYC 18 hours with the windows open. The lights on the gas and oil dials did not work, The truck needs a severe alignment. The windshield fluid was empty and the windows and cab were filthy. I refilled the fluids. Etc... etc... Never again with U Haul. Penske recommendations next time..

Vanessa S. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Not give someone a half of tank of gas and claimed it was full and not needs to wash the back of they truck out

Cole P. le

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Le client n'a pas laissé de commentaire.

Noah S. le

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Le client n'a pas laissé de commentaire.

Frank P. le

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Le client n'a pas laissé de commentaire.

Shantelle C. le

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Le client n'a pas laissé de commentaire.

Reginald T. le

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Le client n'a pas laissé de commentaire.

Elio L. le

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Le client n'a pas laissé de commentaire.

Iovanna W. le

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Everything was great. I did my check in and check out via web app. Had no trouble. Staff in 7 eleven were friendly and helpful.

Marc D. le

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Le client n'a pas laissé de commentaire.

Ahmet Y. le

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Le client n'a pas laissé de commentaire.

Jose D. le

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Le client n'a pas laissé de commentaire.

Andrew C. le

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Le client n'a pas laissé de commentaire.

Roberto M. le

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Le client n'a pas laissé de commentaire.

Brian W. le

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Make no reservation after 6 pm for this location. Mines was at 11:30 pm and I was refused pick up had to come back next day 8 AM. Delayed my move. After bringing U-Haul back took 3 days before my account was closed. Bad customer service at this location. Nasty attitude from whole staff as if coming to them was a inconvenience for them. I wouldn’t want anyone to ever use this location. It should be removed from use by U-Haul.

Gincarlos A. le

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I had the worst experience with this truck rental. This is my first and last time renting from UHaul. The passenger mirror was loose, the breaks were making a screeching sound when the driver would press it. The engine check light came on while on our way back to drop off the truck. I had reserved the truck for 23 hours, I used it for a little over 2. Horrible service and I will leave a Google review shortly.

Jonathan B. le

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Le client n'a pas laissé de commentaire.

Jorge S. le

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Le client n'a pas laissé de commentaire.

Osama A. le

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Nothing they were very professional and trustworthy people.

Sol B. le

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Answer the phone sometimes. Frankly it is quite frustrating when your trying to resolve issues. Even though the truck was returned same day. It took several call to customer service to get the hold released from my money because the vehicle apparently still showed being out and this was after 2pm the following day.

Alexander S. le

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I was happy.

Shinko J. le

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Le client n'a pas laissé de commentaire.

JOSE M. le

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I am happy for the service I received. keep working same way.

Daouda T. le

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I'm wasn't satisfied by the customer service

David S. le

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There wasn’t ample parking and the parking lot was insanely busy.

Richard P. le

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Truck is excellent. It can be cleaner. The good things customer service is very good they work with me and help with everything. Excellent location to do business.

STEVEN H. le

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Good friends people

Kimberly R. le

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Le client n'a pas laissé de commentaire.

Jahad S. le

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Le client n'a pas laissé de commentaire.

Jose P. le

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Estaubo de lo chingon mudar por primera ves en Estes truck rentable proximal mudanza utilisaria este medio de transporte

Benson O. le

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Le client n'a pas laissé de commentaire.

Alex D. le

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To reduce the price.

Mathew D. le

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Did not have the truck available for rental had to go to another location

Patricia N. le

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Everyone was very professional at the location and on the phone. I would recommend UHAUL

STEVEN H. le

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Good people

Stephanie D. le

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Friendly service will recommend and use in future.

Angela L. le

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It was a quick and painless experience picking up the van. The staff was very courteous and I would visit that location again.

Nicole R. le

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Everything was good. Just the breaks were off a little.

arturo T. le

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Le client n'a pas laissé de commentaire.

Laura R. le

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I didn't use this service before, but , I will recommend it and use it again

BERNICE J. le

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I believe that I was over charge for 229miles I was charge almost 400.00 when it states on the contract its 880.00 for 750 miles so I was over charged I need this to be strengthened out

Steven H. le

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Do you need a bigger play

Steven H. le

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You need one employee for haul orly

Mark C. le

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Le client n'a pas laissé de commentaire.

CARLOS A D. le

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Tienen un buen servicio y rapido desenvolvimiento a la hora de atender un cliente. Gracias.

Kedwin R. le

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Le client n'a pas laissé de commentaire.

ALEXANDRA L. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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We need more space for the truck

Jarrell G. le

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Le client n'a pas laissé de commentaire.

Milagros T. le

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It was a good experience overall. I had reserved an appliance dolly and I was told in an e-mail it would be waiting for me at pick up point. At pick up time the clerk told me sorry I don’t have an appliance dolly. I should have read other reviews because it seems this practice is very common. That’s why I gave 3 stars for average.

Vanessa S. le

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Le client n'a pas laissé de commentaire.

K Paul M. le

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Repair the truck before you rent it out. The right headlight was broken.

Zoe S. le

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Only one person helped us while the other people at 7 eleven were clueless and the uhaul app needs a major update because it wouldn't let us do the return.

derek J. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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I think that having available parking for customers with vehicles would take there costumers services to the next level however, really great overall.

William P. le

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Pending a reply from customer service regarding my rental payment, i was charged twice. Location did not have appliance dolly requested instead the smaller dolly was given to me.

Johanna P. le

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I never got back the security deposit i paid, im being charged everything. Please i need my deposit money back

Maleik W. le

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Make sure the items requested and paid for is in the uhaul. I was charged for a dolly and furniture pads that were not in the uhaul or the location of pickup and I still have not got my money back for those two charges.

Tamareya O. le

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the van that I had pick up the back door didn't open when I got to my destination to pick up my bed and couldn't get it in so I had to take it back and got another van with out a problem they handle the situation very well and the customer service was awesome

JULIA L. le

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Le client n'a pas laissé de commentaire.

Carla H. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Want to put in a grievance for the way the transaction occurred no one available at appoint mention time and information given incorrectly causing additional charges need this issue to be resolved my number is 6462074330. No paper contract given. Had to take pictures of damage and mileage with my phone.

Sheila F. le

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Le client n'a pas laissé de commentaire.

lisa P. le

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Service rep was very friendly. Transaction was fast. I would definitely use this service again.

Frankie F. le

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Le client n'a pas laissé de commentaire.

Sabrina M. le

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Le client n'a pas laissé de commentaire.

Mac C. le

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The returns shift staff needs more knowledge, did not feel comfortable leaving the truck without paperwork.

Bruce M. le

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We were quoted a price for 4 days and when we returned the truck in Burlington Vermont, they charged us for two extra days. I’m definitely not happy!

Quardesia F. le

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Le client n'a pas laissé de commentaire.

Alesha Y. le

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Le client n'a pas laissé de commentaire.

Erickson C. le

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They charge me like 3 times ,in my debit card theres 3 payments and i want a refund

Jorge O. le

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Everything was good thank you.

Wanda M. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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The play each to small

LASHAWNA F. le

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I got charged 25.90 dollars and did not leave any garbage

Hugo N. le

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Good customer service from dealer. More vehicles needed and maintenance as well

JIMMY H. le

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Le client n'a pas laissé de commentaire.

Domingo G. le

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Le client n'a pas laissé de commentaire.

veronica M. le

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Uhual me cobro mas de lo que decia en el website Ellos ofrecieron el servicio pot $414 y pague $552, y ahora me hacen Conroe. Es loco, jamas vuelvo a rental otro equipo

emmett M. le

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Poor management service, rude, disrespectful, do not know how to interact with customers. The manager of this store should not be managing anything. I am very dissatisfied !

Jasvir D. le

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Le client n'a pas laissé de commentaire.

Lisa G. le

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Don’t make me drive into the armpit of the country to get a truck. Then I had to go to another place to get blankets and the dolly. It really sucked. First time with a really bad experience with your company.

Marjorie B. le

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Le client n'a pas laissé de commentaire.

Joshua S. le

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Everything was amazing, I went in and left in a matter of minutes. The whole process was the best ever renting with Uhaul. I'll be back there if I ever have to rent again.

Nicholas G. le

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The owner was super helpful and accommodating. The price was more than reasonable, and I felt that I built a great rapport with the owner. I went back to the exact same location twice and was even able to get the exact same truck.

Felix C. le

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Le client n'a pas laissé de commentaire.

Judy R. le

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The location was fine but apparently the person who told me to leave the keys at the 7-11 register never checked me in. In general, the experience was good.

Gary H. le

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Le client n'a pas laissé de commentaire.

Gil S. le

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My first time experience with U Haul Trucking was absolutely great easy to do, there was no complicated applications , paperwork or anything else to deal with , the representative was very pleasant and professional I rate my experience with U Haul Trucking from 1 to 10 a perfect 10. I would like to also add anytime I need to do some moving I will definitely go to U-Haul and if any of my family members of friend asked me the best way to go to move something I will definitely suggest you Haul Trucking, great experience I can't thank them enough for being so professional

michael S. le

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Le client n'a pas laissé de commentaire.